Gordon Y.
Yelp
Cuisine: 6
Service: 5
Decor: 8
Value: 5
Overall: 6
I really wanted to like this chain restaurant due to its popularity in China. The outside of the restaurant was cool, with a view of the entire kitchen open to the public to see how they make their signature dish. Unfortunately, once inside, the food and service definitely didn't live up to the expectations in my head.
First of all, get there early if you have a big group or you may wait quite a while. Knowing this, one of my friends (six of us) got there around 6:45pm to put down our names on their Yelp waitlist. We were told it would be about 30 mins wait, but did not get properly seated till 8:20pm. At least the host was apologetic and trying to do his best to accommodate us.
However, once we were seated, we found the service to be very subpar. Part of that reason is that you order your food through the QR code on the table. Funny enough, there were two codes and neither of them were labeled. I had no problem reading Chinese, but the rest of the table staring at the menu simply left the ordering to me. We found out later that the other code at the opposite end of the table was in English. Lol
As for what's available, I did like that it was not too complicated and somewhat limited, which allowed us to try most of the menu on our first visit. Here are what I had ordered in details below.
APPETIZERS:
1. Cold Spicy Chicken (7/10) - chicken was ok. sauce meh
2. Beef Shank (6/10) - meats were fine, sauce too sweet
3.Pig Ear in Chili Sauce (7/10) - again sauce on sweet side
4. Braised Baby Cabbage (5/10) - just okay, bland
5. Broccoli w/ Soy Sauce - (5/10) nothing special, pricey
Note: Some apps were deceiving in size because they prop up the main part of the dish with lots of onions underneath that is hidden in the chili oil.
ENTREES:
1. Suancai & Fish For 3-4 People (7/10) - Only enough for 3-4 if you are ordering other apps or entrees. Somewhat pricey at $69.99 compared to their local competitors. With that said, it was the best dish of the night. The fish was extremely tender; however, the soup lacked umami since it was quite sour, hence I prefer the version at Fish With You slightly better.
2. Poached Sliced Beef in Hot Chili Oil (5/10) - The beef was very tender, but pieces were oversized and lacked any real beef taste. Flavors were oaky, but nothing special. There are way better versions at other Flushing Szechuan restaurants, so don't bother.
3. Beef & Blood in Chili Oil (5/10) - There is no beef in here, just a poor translation. What you'll find is beef innards and pork blood in dish, along with SPAM, lotus roots, and bean sprouts. To enjoy this entree is to love all forms of texture, and it's not for everyone. Once more, skip this dish since there are way better versions around Flushing.
4. Mapo Tofu w/ Pork Tendon (6/10) - Interesting combination that I have never seen before, but this dish definitely did not have the characteristics of mapo tofu. The flavor was not as silky, spicy and numbing as it should have been. Go try the one at Szechuan Opera nearby.
Other than their signature fish soup, all the entrees were quite disappointing. Though my cousin told me to try their Dan Dan Noodles next time, which means I'll be back at least one more time.
Going back to service, we didn't get any water on the table until I got up to find a server and requested it after all the apps and one entree already landed on our table. Also, one of the entrees we ordered never came. As we were finishing our meal, I finally asked as we were told that it was sold out. It would have been nice to have been told without asking.
Btw, pricing is high, but I guess that's expected inside Tangram. If you're looking for similar food for a decent price, then don't come here. You can find better quality Szechuan cuisine around Flushing for equal or less money.