viktoriiak156
Google
We stayed at this hotel for our honeymoon and overall had a good experience, but there are some things worth mentioning.|On our first day, the hotel transfer was very comfortable, and we were warmly welcomed at the reception. The staff explained everything in detail, which was really nice. Unfortunately, since we arrived earlier than the official check-in time, we had to wait more than an hour in the lobby without the option to shower or change clothes after a long flight. Luckily, they let us into the room before 3 PM, and it was clean and prepared. We also found a sweet honeymoon surprise in the room – a piece of cake and a message on the bed, which made us very happy.|The first two days, however, were not very relaxing. There was some kind of event at the hotel, so it was very noisy on the island, especially at the football court right across from our villa. On top of that, there were construction works near the ocean side of our villa with loud machines and even a diesel smell, which made it hard to enjoy the stay. Fortunately, this ended after two days, and the rest of the stay was much better.|In terms of improvement, I would mention the food service – the dishes were tasty, but we often had to wait a long time for them. Breakfast could also have more variety, especially fresh fruits and juices.|At the same time, I want to highlight how professional, caring, and well-coordinated the hotel team was when an incident happened on the island involving another couple that we were also a part of. The way the staff reacted was very responsible and supportive. Special thanks to Saji and Misbah, who were incredibly helpful in that difficult moment for those guests.|On the positive side, we really enjoyed the spa program with the Indian massage – it was excellent. The private dinner by the ocean, prepared by the chef, was also a highlight of our trip.|Overall, once the noise and works were over, we had a wonderful time and some truly unforgettable moments.