Taj Mahal, New Delhi

True to the standards laid down over the years by the Tatas, the Taj Mahal Delhi is the epitome of a luxurious hotel stay. The physical facilities are evenly matched by the service standards at the hotel.||The security staff deserves a special mention. Observing the occasional difficulty in negotiating the entrance steps, the ever vigilant lady guards would offer their hand for support. Even if a declined help they would walk protectively behind me to prevent any mishap.|The front office, reception and check in was welcoming, efficient and accommodating. From our desire for a pool facing room to request for a delayed check out, all responses were in the positive.|The rooms are well appointed, great view of the pool!!, Cleanliness is above par, the air conditioning in Delhi heat, was super efficient and the housekeeping staff was courteous and prompt.|For those who maintain that burgers are junk food, I'd recommend they try the veg burger here. Soft bun, a very wholesome patty, just the whisper of mayo, caramelised onions, gently melting cheese, the burger is a symphony in food.|What deserves special mention also is the breakfast experience at Machan. All 5* hotels serve lavish breakfast buffets, but in lining the counters with multiple offerings of many cuisines, the breakfasts often resemble a over the top wedding buffets. Guests, spoilt for choice load everything plus some more on their plates. The criminal wastage of food is evident and saddening. Here the choices are equally extensive but plated and served only on order. Guests then tend to be more conservative, there is minimal wastage and the cafeteria has the look of dignity. Under the watchful eye and warm hospitality of the restaurant manager, Ankita Saha, you get precisely what you wish for, and suggestions if you're unsure, with a guarantee that you will be satiated in the end. |Ms. Saha brings to Machan a graceful elegance and her aura is destined to extend to the other areas of the hotel.

Absolutely amazing hotel, staff so kind,friendly, my room was spacious,always House keeping Was taken care of every detail. Breakfast tasty. Spa and massage time, absolutely amazing experience. Concierge service I really recommend. The room service knows every detail before even I know what I need. dinners are always absolutely delicious. Can't wait for my next visit soon. Thank you.

"I just had a wonderful time at this hotel; it was truly one of the best holidays of my life! I enjoyed every moment from start to finish. The experience was fantastic, and my heart was always racing with excitement whether I was in my room or exploring the hotel. The food was beautiful, and breakfast was excellent. The service was top-class, and the swimming pool was gorgeous. The only small issue was that on the weekend, someone from outside was using the pool, which I wasn't too happy about, but apart from that, everything was amazing. I had one of the best times and can't wait to return again and again. I'm a true fan now, and I'll see you in October 2025!"

My Honest Review During my recent stay at the hotel, one of the standout aspects that truly elevated the entire experience was the exceptional hospitality and professionalism of the hotel staff. From the moment I arrived, I was greeted with warm smiles and a genuine sense of welcome that instantly made me feel at home. The front desk team was incredibly efficient and courteous, ensuring a smooth check-in process and readily answering all my questions with patience and clarity. They went above and beyond to accommodate my requests, whether it was about room preferences, local recommendations, or general inquiries. The housekeeping staff deserves special appreciation as well. The room was consistently cleaned and maintained to a high standard. Every detail, from fresh linens to replenished amenities, was taken care of with care and consistency. Their quiet, respectful service added to the comfort of the stay. I was also impressed by the restaurant and room service team, who were prompt, friendly, and attentive. They remembered preferences, offered helpful suggestions, and delivered everything with a smile. It's the kind of thoughtful service that truly enhances the overall guest experience. What stood out the most was the genuine warmth and eagerness to help displayed by everyone — not just out of obligation, but seemingly because they truly cared about the guests' comfort and satisfaction. It’s rare to find such consistently positive and professional service across the board. Overall, the staff played a major role in making my stay memorable. Their friendliness, attention to detail, and commitment to guest satisfaction were exemplary. I would gladly return to this hotel and recommend it to others based largely on the outstanding service provided by the team.

3 years of visiting this property and the main reason is the exceptional team at the Taj Club Lounge.||Satinder, Jenny, and Sristy always greet us like old friends, and their kindness towards our daughter makes every visit special. Chef Surender went out of his way to prepare meals tailored to her needs, even surprising us with a cake at checkout. ||It’s rare to find staff who not only remember you after months away but also make you feel at home every single time. The service across the hotel is excellent, but the warmth and care from the Taj Club staff truly stand out.

Amazing experience at this world class Taj property. It is located at a prime location and the rooms overlook the vast green space in the heart of Delhi. The lounge section, pool area and the rooms are luxurious. The hospitality is what one would expect from Taj - top notch.

Best staycation for people, had really good yummy food with beautiful infra of course. My room was so comfy with a nice view. I loved the breakfast menu, my favourites were pastries, croissants, granola and last but not the least pancakes(must Try) Loved the hospitality there!

The hotel could do better at being kid friendly, including a bit more activities for kids to do. Also, in-room dining can do a complete makeover - it leaves so much more to be asked of. Restaurant dining options are okay, not that great. The hotel is kept very clean, swimming pool water was clean as well - however there was issue with excessive birds at the pool because of which we couldn’t enjoy food there.