Erez Y.
Google
We had a 7:00 PM Friday reservation to celebrate a major milestone, and unfortunately the experience was extremely disappointing. We tried reaching out afterward through the restaurant’s website, but their “contact” form/server does not work.
We eat omakase frequently, and this was the first time we’ve ever had to leave in the middle of a meal, due to food quality.
At the beginning, the quality was good. However, once we reached the tuna and red snapper courses, the quality noticeably declined. My girlfriend’s red snapper tasted foul and not fresh. She nearly spit it out but didn’t want to create a scene in front of other diners. On the way home and later that night, she became ill. I also experienced an upset stomach.
I discreetly pulled our server aside to explain the issue rather than mentioning it in front of other guests. They seemed shocked but not particularly apologetic when I raised concerns about the fish quality.
There were also service inconsistencies. After we were served our second course (yellowtail), another server took mine back because it was missing the sauce. Apparently everyone’s was missing it, but others had already eaten theirs. Mine was corrected only because I hadn’t started. For an omakase experience, this kind of mistake is unusual — dishes are typically executed correctly the first time.
Additionally, timing and service felt off. The sushi bar guests were receiving their plates immediately, while we were left waiting at our table. The overall dynamic felt unusual for omakase. While the servers were polite, the service was slow.
Reservations were also confusing. We — along with other couples — did not realize we had booked a table instead of the bar. The reservation system lists “Omakase Table,” and there was no available option for “Omakase Bar,” which made the distinction unclear.
Overall, a very disappointing experience for what was meant to be a special celebration.