Talacre Community Sports Centre

Outrageous experience – completely unacceptable behavior, possibly racist We are absolutely furious with the way we were treated at Talacre Community Sports Centre. We had a confirmed badminton court booking through the Better UK App — with a confirmation email to prove it. But when we arrived, we were told the court had been “booked by someone else” due to a system error, and we were forcibly kicked out by an incredibly rude and aggressive manager. Instead of helping resolve the situation, the manager dismissed our confirmation, refused to listen, talked over us the entire time, and repeatedly told us to leave. His tone and behavior were not only deeply unprofessional, but downright hostile. It was clear he had no intention of treating us with fairness or respect. We strongly suspect that racial discrimination played a role in how we were treated. We were not given the courtesy of a conversation, just immediately blamed and removed — despite having proof of our booking. Five of us travelled significant distances to be there — some drove over an hour, others took the Underground, and I personally spent money on two Uber trips. We wasted time, money, and energy, only to be humiliated by a manager who acted like we were the problem when the fault was clearly with Better’s broken system and his abusive attitude.

It's quite a nice place to go, the soft play area at first looks small, but has 3 levels and it actually varies and has lots of different fun climbing/ sliding options. Their baby gym sessions are really fun as well which takes place once or twice a week. The staff also seem to be very kind and helpful as well, which is a huge point for me.

Very good centre , football pitches, basketball ,outdoor play area and green space.Indoor theres a soft play area for younger children, indoor pitch , and more. Parking spaces available (2 hrs max), easy access and lift available inside.toilets are not that clean . Vending machine with some cold drinks and snacks available , upstairs there is a seating area .

Treetops is to small and not friendly for children with additional needs, guy that was working there was giving my child nasty looks and so was the parents, not being funny dont judge what you don't understand, BETTER YOU NEED TO SERIOUSLY THINK ABOUT DOING SPECIAL SESSIONS FOR CHILDREN WITH SEND!!! I DONT MEAN JUST 1 HR IN THE MORNING EITHER!!!!

Really lovely staff and the climbing facilities are brilliant. Good toilet facilities also.The centre is let down by the areas for parents to wait as there is a real lack of seating and space for keeping costs/jumpers. This is a real shame as otherwise I'd give this five stars instead of 3

Came for the Treetops climbing gym. Very depressing and dark area with dust on the floor in between the matts, spiders webs above and dust caked on top of the tunnel. Rough surfaces hurt my feet when walking around and I’m an adult with thicker skin. Not worth £7

The soft play here is excellent. It’s three stories with many slides, a ball pit and a ropes course up at the top. I love taking my toddler here. Don’t forget socks for you and your child but if you do, they have some for sale. My toddler still needs help getting over a lot of the barriers so she’s still too small to explore independently like the bigger kids. I can’t share any photos as I didn’t take any because of other kids being there but it looks exactly like what you see in google. The gymnastics going on the gym behind us looked amazing too

It’s ok. Wouldn’t advise for non-walkers. I think the most fun would be had by children around 2 and up, as there is no designated ‘sensory’ area for babies or crawlers. The cost for non-members is £7.05 for 1 hour. There was no food or drink on offer at all, and the vending machines were both out of order. The swinging main doors were out of order and so had to be wrenched open with fingers. As I made my way around with my 15 month old, I saw dust bunnies and mouse traps through the rope barriers- but children couldn’t get to them. Some of the soft flooring has gaps in it or gaffa tape to fix.

I kinda wish this were my council community center. Friendly staff, and they didn't charge me a deposit to rent a badminton racket when I realised I had shown up with no cash. Lockers are unlocked by a token you get from the front desk, and this frees a key-wristband that you can keep with you while you sweat off some of that Sunday roast. Clean locker room, massive facilities for football, gymnastics, badminton, etc, I'll definitely be back! Close to buses and the Tube as well.

Treetops is one of the best soft play places I've see. I'm fortunate to live nearby. My child loves it. The prices are reasonable for the soft play and the snack bar as well. The only negatives are that they don't always enforce the no camera rule and it can sometimes get really crowded. Still five stars however.