Dawn D.
Yelp
To the three bartenders at Tangent Gallery last night: Never have I experienced such terrible customer service. This is coming from someone with many years of employment in the customer service field. I so wanted to give you the benefit of the doubt. It was a busy evening and I understand that managers/owners want to get by with as little staff as possible. And I certainly was not going to be "that customer" by waving money or snapping my fingers in an attempt to get served. All three times I came to the bar for a drink, it was at least a fifteen minute wait and the line was not even two people deep. The last time I didn't even get to order because after I had been waiting about fifteen minutes and a fellow patron pointed out I was next, one of you completely stopped any kind of work for several minutes to chat with your friends, right next to me. That was enough. While the art was intriguing, the DJ's were magnificent, and the people were splendidly attired, they could not make up for your lack of service. Before I left, my handsome, wonderful fiancé politely asked if we had done something to cause you to treat us like that. Another of you responded with nothing but disrespect and vitriol, telling us to, "Go home!" After leaving the building, we saw the third one of you. Again, my fiancé inquired what we had done to warrant such service. Your response was, "This is my first break in five hours". Not one of you attempted any kind of explanation or apology or thanked us for waiting. I have been to events at Tangent Gallery before and did not have the awful level of service that I had last night. Good luck, Tangent Gallery, if these three bartenders continue working for you. You've lost my business.