Megan M.
Yelp
This review is on behalf of my dad, who doesn't have Yelp, but knows I'm an avid Yelper and had such a good experience here that he asked me to review Tangletown for him. My dad came here last week to get something on his bike fixed after he messed around with his bike too much and broke something (whoops). My dad is a very active biker and has gone to multiple bike shops, enough so that he's come to dislike going because they usually charge a lot for repairs, take a long time to fix his bike, or act a bit arrogant towards him. So, as mentioned, he usually tries to fix things on his own which in this case resulted in him making the problem worse. However, his experience at Tangletown was nothing like the experiences he's had at other bike shops. The Tangletown employees were extremely kind and attentive, and eager to help him fix his bike. Not only that, but they were able to fix his bike within a few hours, whereas at other shops he usually expects to have to wait a few days to get his bike back. Also, the cost to fix his bike was extremely reasonable compared to other shops he's been to. He expected a $100+ bill, since that's what it usually is for his repairs, but got one far less than that from Tangletown. So, if you're an avid biker looking for a quality shop, go here!!! My dad definitely had an awesome experience and is planning on only going to Tangletown from here on out.