Misha G.
Yelp
Saturday, May 25, 2024, was my 1st time visiting Tap 42 as I was in town from Houston, spending time with a friend.
I had the chicken and waffles with the strawberry kush cocktail. I was a bit skeptical of the cbd infusion and basil foam of the cocktail, but I trusted Kyle's recommendation, and I am so glad I did. The cocktail was amazing, and I will definitely have it again.
The food and beverage were lovely, but this review is about our waiter, Kyle. Kyle's level of customer service was impeccable. I am from Houston, where customer service and southern hospitality are the norm.
Meeting Kyle and his friendly; approachable, kind, and professional demeanor was such a welcome for this southern belle .
Kyle is the type of person who will succeed in any and everything he puts his mind to. His eye and attention to detail, coupled with his ability to connect with his customers to make us feel seen, heard, and validated, is a superpower.
In this time when customers have infinite choices where to spend our money and our time; customer service makes the difference.
Kyle is the type of employee you maximize to the fullest and place into leadership.
Thank you, Kyle, for taking such food care of us. Mark our words, we will read about you in Forbes. I wish you all the best with your academic and professional pursuits. Own all of it Kyle...your future has infinite possibilities. It was a pleasure meeting you.