Cory
Google
Food was decent, not the best but not the worst! Chips and queso were good and double smash burger was OK - better than In and Out!
Service absolutely sucked, primarily our waitress! Because we were ready, we ordered our meals at the same time when the waitress asked us for our drink and appetizer orders. After ordering, a few minutes later our appetizer was delivered followed by our entrees a few minutes later. Our appetizer and entrees were served by someone other than our waitress and we had to ask the gentleman who brought out our entrees if he could please bring out our drinks (we ordered sodas) because we still had not received them, we’d been sitting at our table for approximately 15-20 min at this time. We finished our meals before we seen our waitress, she asked how everything was and if we’d like anything else, I had to ask her if I could get a refill of my soda, it took several minutes but she returned with it. Our waitress came back to our table about 5 min later with the check but dropped it off as she walked by. We seen the most out of her when we paid the bill!
This restaurant charges a MANDATORY 20% gratuity to all checks, which is OK if the service justifies it, but today it was not justified.
During our stay, I counted approximately 35 other customers in the building, majority of which was sitting at the bar, so they were not that busy to have bad service.
This was my second time eating at this restaurant and my wife’s third. My previous time, we did have better service but that has been several months ago. For what we spent having a couple of burgers, fries, appetizer and couple of soda’s, I will most likely go somewhere else, there are to many other close by options for a burger.