Kendi Villa
Google
My friend and I came to eat and ordered two cokes, the cokes were flat so she asked for a new one. The owner refused to exchange it and took her outside and poured half her coke on the floor to “prove” it wasn’t flat, then gave her the half empty coke to drink. She told him she wanted a new one, specially since he had poured it out. He finally agreed to a new one and we left it at that. Well as we were leaving one of the employees stopped us and loudly told us in front of other clients that we had to pay before we left, we paid when we ordered so this request was confusing. Another back and forth ensued because we were confused as to why we had to pay for a drink that the owner poured out. Finally the owner walked in and told her it was fine. It was such a bad costumer service experience we are never coming back.