Matt A.
Yelp
Zero stars for Mr. Nathan. He is lucky that Mr. Brantley saved the day and was able to ensure that the customer got what I wanted. However, since a bad experience is worth 11x as much as a good experience, that works out to one star or less in my book. Plus, I will never go back to this location, because of how badly Mr. Nathan treated me.
So, he lied to me at least twice, about products he said they don't carry, but really do. He also told me how bad their website is and how the inventory numbers are all wrong and the company who maintains the Target website does not know what they are doing etc. He basically told me to go try SuperTarget and so I asked him to call them to confirm that they had what I needed. He reluctantly tried on a kiosk phone and could not get it to work. He then told me to go to customer service. Well, I reported him to the manager who profusely apologized for his behavior. The manager also found both products in the store and was shocked that the first guy had told me that they did not carry them.
Actually, my low rating is not just for Mr. Nathan...it is also for whoever hired him, and whoever trained him. So, Corporate, it's time to fire Mr. Nathan, and the person who hired him and the person who trained him. I will never be back to this location, but for others who shop here, give them a better experience, and get rid of these three bad apples.