Keeley L.
Yelp
*** Read on to hear about this Tartine location's completely atrocious, selfish, and disrespectful business practice ahead***
What a bummer- I was so looking forward to getting a coffee and pastry this morning.
I shlepped across town to stop here before a nearby hair appointment quite early. When I arrived I had to pee very badly, as humans sometimes do! There were about five people in line ahead of me, so I went up to the register to ask the staff member where the restroom was to use the facilities before I put my order in. The staff member point blank said (with no hint of compassion in her voice) "We don't have a bathroom, you can go across the street to one of the other businesses" I asked her what particular business she was referring to and she said "café V." I said ok, and mouthed WOW to myself as I turned on my heel straight out of the door.
ARE YOU KIDDING ME?
I have encountered some cafe's that are teeny tiny and only serve a few things or "hole in the wall" spots where there are no public restrooms and I can understand that, but this cafe and bakery is not that tiny, and has seating. While it is not a huge place, if you have seating and food offered, it is absolutely ridiculous to have no bathrooms for paying customers.
Furthermore, it is truly DISGRACEFUL to tell your patrons to go use another businesses bathroom, especially another CAFE'S! To add insult to injury, the café she was referring to was at least a 5 minute walk about 3 blocks down and across the street. Who in their right mind would actually be bold enough to go waltzing into cafe v's with your tartine bag and coffee asking them to use their bathroom??? You have to be a special kind of jerk to do that.
SHAME ON YOU TARTINE!
I am a pastry connoisseur and was so looking forward to enjoying your offerings - never again, and you can bet your bottom I will tell everyone I know about this ridiculous no restroom for customers situation, more particularly your vile practice of telling your customers to go to another coffee shop to use their bathroom since apparently, you don't have one for paying customers.
I won't set foot in this place again, and have half a mind to go into cafe Vee's and ask them if they were aware that Tartine tells their customers to go use Vee's bathroom.
Bye Felicia, I mean Tartine - my bad.
Oh, if management would like to clarify its send Tartine patrons to "Cafe Vees" policy here, please let us know- if you pay them to do this for YOUR customers, then consider my review null and void ;)