827jakea
Google
I didn't want to write this review but when you spent $750/night and then after you check out, hotel management says you owe another $153 for an additional person (we had two adults and our two kids in the family suite which was very large, two bedrooms) because that's "their online booking policy" I have to give this hotel 1 star. FYI, they informed us of the "extra charge" via WhatsApp hours after we already checked out. Scam. We stayed at two other 5 star resorts in Turkey on our two week vacation and this hotel was "nice" but feel absolutely cheated. I had several WhatsApps with them after because I was confused by the extra charge, they didn't budge. Management apparently values that $153 more than hotel guest experience. We also ate dinner at the hotel twice, $200 and tipped generously, $1000 Turkish Lira. Still the hotel management didn't care. In addition, our cave room (again family suite very nice and large) shed some rock from the ceiling on night 1 onto our kids floors and beds (part of the experience, not anyone's fault). But also, no hot water throughout our two night stay in the master bath. So for $2K total two nights and that "awesome" extra charge after you check out would you stay here? I'm Marriott Ambassador and have been for 15 years, I'm just not used to hotel management treating our family this way. Luckily (and we feel blessed) to have stayed at some of the best hotels in EUR. Shame too because the staff was nothing short of wonderful. If you're a vistor from the US please stay at Argos which is a 1 minute walk away, more luxury and wouldn't likely swat you an extra fee after you already checked out! We stayed two days again at the end of June 2025 (and literally the hotel was mostly empty)