K P.
Yelp
Been a regular here for many years. In recent months the service here has greatly suffered due to new very inattentive servers, and especially the new bar staff. The girls chat amongst themselves, play with their phones, talk only to their personal visiting friends and boyfriends, and completely ignore the customers. When sitting for longer periods of time as a customer, like on trivia nights, it has become nearly impossible to get refills of drinks, and even food orders sometimes get mixed up. We shouldn't have to ask repeatedly for our orders, or get the manager to get the girls back on task. Until recently, there used to be a highly efficient single bar tender who worked her butt off to make every customer or group feel welcome and constantly attended to, no matter how busy they were. She seems to have been replaced with at least 2-3 people who can't do the job efficiently or accurately, and only seem to be there to socialize amongst themselves, and not customer service oriented in the least. We speak with our tips now. Such a shame for this otherwise fun local tavern we have enjoyed coming to for so many years after work. If it keeps up, we will take our business elsewhere. Hoping management reads these reviews and is made more aware of the poor customer experience at their place of business, and actually does something about it.