Tamara Z.
Yelp
I've been ripped off before... But this might just take the title of Biggest Rip Off.
Eclipse Day... After popping into the absolutely swamped Intrinsic, I mistakenly gave Tavern another (final) chance... as they were hardly full. And hey, a $4 Deep Eddy Vodka Monday special. Not bad! They were hardly staffed, so apparently it was a good thing they didn't have an overwhelming crowd like literally every other place on the square.
(It was nice not waiting in a long line to order, with a toddler... But the service was still about as long, overall.)
The poor bartender was being barked at by (guessing the owner) Alice, after making my drink, while I checked the menu. Ordered the black and blue burger. She asked me temperature. Medium. We sat outside and they found us to bring the burger.
Sooooo WELL done... Bacon and bleu cheese crumbles, but no sauce, dressing, anything. Tried to add some mayo from the table, but that wasn't saving this dry puck.
The two behind the bar didn't come outside unless they absolutely had to (like the girl coming to ask if I was me, to then return with the food and bring my 2nd drink)... Being with a toddler outside, it would have been nice to be checked on at literally any point in time, as I couldn't go in... But I guess what do you expect when there's 2 people to a half full place........
Not having time to let them try again, I finally pulled the bus boy from the other side of the patio, to get some bleu cheese dressing for my very over cooked burger.
(It's not the first dry burger I've had to choke down, but it's the most expensive!)
Meanwhile I couldn't figure out why my drink tasted... different? Finally I realized she must have put soda, instead of Sprite. Was able to pop in... and wait... and wait.... and wait... Since the one bartender is busy in the kitchen with, what I overheard was a mixed up to go order... (so it's not just literally everything they do for me that's not working out for them. Cool.) And Alice is... setting up some buffet thing in the corner or something. As more people line up behind me trying to order drinks/arrive.
Finally get a remake on my drink and back to my $15 dry, but now dripping in sauce burger, and mediocre at best, soft fries.
Went in to pay, no one behind the bar, so went to the restroom, where I also changed a diaper, wash hands etc... and still had to wait for someone to come back to the bar. Hand the card over and... the printer runs out of paper as it was running the charge.
So I get asked to check my bank statement to make sure I got changed... Lol. I check, and in the confusion and thorough dissatisfactiom, I didn't pay attention to the amount, and stupidly didn't take the printed receipt.
Got across the street and check my bank again to see it's like $6 more than I expected, since I had a $15 burger and two $4 drinks... Go back in to ask and get told, "Oh. That's because we aren't usually open on Mondays, so no, that special wasn't in effect..." I said, "You're not open on Monday's, but have a Mon special on the board?" Alice says, "Oh, well, we usually don't open till 3 on Monday's."
Well... That would have been REALLY nice to know that you weren't honoring the advertised specials for the day... That never listed a time, just the day.
I told her that literally everything was not the best experience, and she said she knew and felt bad...
That was it. Bad feelings all around, I guess.
This was one of the first flops downtown, for us, since things started moving in years ago... Just trying too hard to be a lot fancier than anything you ever recieve, food or service, and it's never worth half the price you pay... Just got WAIT at a busy place and you'll have a better experience, for sure.