Barbra R.
Google
I’m writing this as a genuinely concerned customer. During a recent visit, a staff member repeatedly came into the dining room visibly intoxicated, yelling and using loud profanity. He appeared to think it was funny, but it was extremely uncomfortable for those of us trying to enjoy a meal. From what I could hear, his name is Todd, but I could be wrong. At one point, he even helped himself to alcohol, which was shocking to witness in a public dining area. The situation felt uncontrolled and unprofessional, and no one stepped in to stop it. He should have been cut off immediately. I want to note that our server, Scott, was excellent. He remained professional, attentive, and did his best to make us feel comfortable despite what was happening around us. He handled the situation far better than management did. I had been considering bringing my children here in the future, but after seeing this behavior, I will not be returning with them. Families should not have to worry about exposed drinking and constant cursing while dining. This place has potential, but behavior like this needs to be addressed immediately if management cares about customer experience and safety.