Zulkefal K.
Google
I came to Taza Kebab House with my family as it was the only shawarma place nearby, but the staff have no human decency to talk normally and are highly unprofessional, crude, and completely lacking in customer-service mannerism.
When I arrived, I saw that the mixed kebab was £7.00 per person. I ordered five, and only after ordering did one of the guys tell me they only accept cash and not cards. I should have known then and seen that as a red flag.
When we finished eating, I went to pay, and the person at the till told me I owed £40 instead of £35. I told him the mixed shawarma is clearly £7.00 as stated outside. He then made an excuse, saying that he had made the orders “large.” I told him he never asked me and should have confirmed this. Then another rude, animalistic, gimmicky, scam-like guy who works there jumped in, claiming he “heard me” asking for extra. I disputed this and told him I never uttered those words.
They were quite hostile, and it genuinely looked like they were going to start a fight with me if I didn’t pay the full amount. Luckily for them, I was with my family and didn’t want to cause any more drama or distress, so I paid the £40.00 and left.
I would not recommend this place.