Vivienne D.
Yelp
I had a terrible experience today when picking up my to-go at this Cool Springs location. I accidentally ordered at a further location which is Cool Springs. So it took me more than 30 minutes to get there.
Went in and did not find my food. The lady who worked at the pick-up station said scoffed at me and said: "You ordered an hour ago." I was like: "Ok, but where is my food?" The short hair lady named Tammy I believe, said that someone took the order, did you ask someone to pick up?" Wow, never look for drama but here it comes. She gave me this attitude where if you come late then you asked for it?! Like what?! This was so uncalled for and so disrespectful.
I said, I paid for my food! There are others people food still here, Idk for how long but why you have that attitude with me?!
Anyway, she told her colleagues and manager to remake a new order which I had no complaints about. While her manager was making the food, that lady (Tammy) kept saying: "it was ordered an hour ago!" Wow, I've never seen someone so butthurt over food. If you leave food at the pick-up station and someone stole/took it, why is it my fault?
So, I decided to ask around what her name was, she scoffed at me again and refused to give me her name! Is that guilt that I'm sensing?
Eventually, the manager came to ask me what the matter was, I said I did not deserve this disrespect! The Tammy lady tried to talk back and scoffed at me again but the manager told her to stop it.
Please don't come here ever! Worst choice of my life lol. The taziki sauce was saltier than necessary.