OK Traveler (OK Traveler)
Google
It took me a couple of days to craft the most honest yet positive review because I see real potential in this restaurant. There are some fundamental issues, though, that might be holding it back.
Why would a place with good food not be packed on a Friday evening, with people waiting for a table? Let me get straight to the point: Here's what I noticed.
Your service model is solid, but it's mismatched with the location. Cherry Street is known for its dining spots where people can sit down, relax, and enjoy a cold drink. What you offer, though, feels more like a fast-food experience, where I have to stand in line and quickly choose from a limited menu. Cherry Street is mostly about table service—something people look for after a long week. The last thing we want is to wait in line to order. That might work during the week, but on the weekend, we just want to sit down, look at a menu, and have a drink while we wait.
The second fundamental issue is portion size. We paid $45 for two dishes and two drinks, but the portions didn’t quite match the price. Even if you need to be a bit generous with the side dishes, it’s worth it to make the customer feel they’re getting value for their money. For example, I don’t expect a bigger gyro, but adding more to the side dish could make all the difference. The red potatoes were delicious, but the portion was so small that it felt like we overpaid. How much would it really cost to increase that side a bit? Just a few cents, but it would greatly improve the perception of value.
As for the food itself, it was fantastic! We loved it. But the issues I noticed are more likely to hurt your business than they are to affect my personal dining experience. I could easily move on and never return, but I thought you might appreciate some feedback on how to improve. Only time will tell if those changes come to pass.