S
Google
We came here this past Saturday around 4:30pm for an early dinner, and it was one of the most disappointing experiences we’ve had at this restaurant. We used to be regulars for jjajangmyun and tang su yuk, but the food quality has dropped drastically, the flavors were off, and the new dishes we tried were equally poor.
The bigger issue, however, was at the end. After bringing us the check, the server took our card, only to come back and demand cash because their POS system was “down.” No notice beforehand, no apology, just insistence that we had to pay cash. On a busy weekend dinner time, it is very suspicious that a restaurant’s card system would suddenly not work. Were they telling all customers the same thing, or just the ones seated in the back where no one else could see?
They even offered a 5% discount if we paid in cash, which only made it feel more questionable. The server refused to check if the machine was actually working and kept demanding cash until we were forced to pool together enough bills to cover the meal. This is not how a legitimate business should operate.
If this is their new way of running things, customers should be very wary. Not only has the food gone downhill, but now you can’t even rely on being able to pay by card. We won’t be returning, and others should think twice before dining here unless they’re prepared to bring cash and accept subpar food.
