Taja S.
Yelp
My friends and I came here to work on a group project, and I will say this is a gorgeous facility - the openness of the café seating area, the décor, the ambience, were all really lovely and enjoyable. I can see how this would be a great spot for relaxing and reading a book, working, or chatting with friends.
That being said, I am giving only three stars because the service I experienced was very unsatisfactory. I am new to the world of tea, and the young man who took my order was not at all helpful or explanatory of their tea selection, but instead seemed to be rushing me to make a decision. Once I did place my order for a Masala Chai Latte, I waited well over 15min for it - several people who had been in line behind me received their drinks before I had gotten mine. When my drink was finally given to me, there wasn't an apology for the wait - he just went on his phone and started watching videos (you could hear them over the music in the café). The drink itself was decent - had great spicy notes, but it had no sweetness, and they don't carry regular sugar, so I did my best to sweeten via Splenda and agave.
All in all the location and interior of this place is impeccable, the tea selection seems impressive, but I think their staff could use further training in customer service and professionalism - if that improved, I think this would easily be a 4 or 5 star place in my opinion!