diego B.
Google
Worst Customer Service EVER!!!
My dad and I were on our way to Home Depot, on the way we saw this place and stopped by for some breakfast/snacks. We stood in front of the lady who takes orders and takes care of people. For 5 minutes she was on her phone right in front of us completely ignoring the fact we were right there waiting to order. After 3 times of trying to get her to get off her phone, I asked loudly if they had any sandwiches since she had not given us a menu, nor acknowledged us. She said no, laughed at us and said this is a Honduran restaurant… obviously my whole mood shifted, I told her how am I supposed to know what’s on the menu if you haven’t given us a menu? I ended up ordering coffee for my dad, breakfast, fries for me, and a coke. She was so busy on her phone that it took her 15 extra minutes to put the order in. She forgot the coke. When we finally get our food to go, I go to the car try the fries and realized they didn’t give napkins, salt, or anything with the fries and that they weren’t salted. I go back inside and ask for salt. She tells me they don’t give out salt packets, I explained to her the fries don’t have salt and she laughed yet again and said the fries come like that. At which point I’m pissed off because it takes 2 seconds to grab a container and fill it with salt. After 5 minutes she finally did.
WONT BE BACK. Would hope she gets fired seeing all the other bad reviews on the service. But unfortunately she’s clearly either the owner, or related to the owner.