Ryan D.
Yelp
What happened to Tela's?
We used to eat brunch here pretty regularly, especially during the warmer months. Something has obviously gone wrong recently. Perhaps they're understaffed, but that's hardly an excuse for how awful our brunch was this morning.
For starters, they don't check vaccination cards, and the woman working the register removed her mask to talk on the phone, while customers were waiting to check out.
Speaking of that, they have apparently moved to a counter service model, which I don't have a problem with -- except for the fact that the service is essentially non-existent. We had to hunt down water from one of the food runners, and when your coffee is ready, they shout from the coffee bar. My cappuccino was served in a to-go cup, and when I asked for it in a mug (given, you know, it's a sit-down restaurant), the woman asked, "What, do you want me to hand wash a mug or something?" For the record, they do have mugs, which other customers had received -- I wasn't being that ridiculous, and didn't need that snark. They also forgot part of our order, and again, tried putting it in a paper bag instead of on an actual plate. What am I tipping 20% for again?
Finally, to top it off: borderline raw pancakes, with streaks of egg white running through them. See the photos. I mean, really? I tried a few bites; honestly, foul. This, plus my partner's mediocre sausage and egg sandwich, which came with what was essentially a meatball of sausage on the top.
If you value your health, and want edible food, avoid.