Telephone Factory Lofts

I love living here!! LJ is the most amazing leasing agent that I have ever had! Anytime I have had an issue LJ has been incredibly on top of it to fix my issue. She goes out of her way to host event for the community to bring everybody closer together. She’s incredibly responsive and she has truly taken care of us so much that I believe that she deserves a raise!!! if LJ was not the leasing manager at telephone factory, I would not be living here because she is truly the best part of this community

I’ve had a great experience living here, and a big reason for that is our maintenance manager, Mike Nelson. He’s incredibly responsive, professional, and always willing to help. He recently helped me install new light fixtures and made sure everything looked perfect and worked safely. Every time I’ve put in a request, Mike takes care of it quickly and with great attention to detail. He’s friendly, dependable, and clearly takes pride in his work—it’s easy to see he genuinely cares about the residents and the community.

⭐️⭐️⭐️⭐️⭐️ If you’re into luxury and industrial-style living, this is the perfect place for you. The renovations are stunning — everything feels brand new and thoughtfully designed. Plush finishes, modern touches, and the convenience of BeltLine living make it an unbeatable experience. Highly recommend!

I love the Telephone Factory Lofts! Literally the best place I have lived since going solo, from my space to the excellent facilities to the world-class maintenance, the rock solid management has got you covered from an easy move-in process, from day-to-day needs to all beyond… the on-site availability is unparalleled - interacting is a joy. After 18 years in LA, transitioning to Atlanta has been a breeze thanks to the team here - Ed is the building manager, a legend among residents who runs a tight ship, keeping the place running with a smile and clipboard in hand, on point on time. Lesha in the front office is always there in a pinch, I thank my lucky stars for her guidance. And of course Walter, our absolute gem with the know-how to keep every unit smooth and on track! My loft has been a beam of sunshine. Thank you Ed for allowing this opportunity to come together for everyone at the Telephone Factory Lofts!

I love living here except they boot residents constantly even though their cars are properly registered. It’s happened 3 times to me since they updated to a new company.

I’m currently looking for a parking spot at 6 am , in an apartment complex I pay 3,000+ in , everyones car got broken into (literally the whole complex ) 3 months ago, STILL NO ONSITE SECURITY! AC doesn’t work to well & I can only imagine how hard it’s going to be to get the heat going in the winter time , I’m pretty sure they won’t write back to this because they don’t care about nothing but money. You like having your garbage token? Count that goodbye , it’s so many rules to that you will start to think .. Hmmm why am I paying this much money for a “loft”.. They should be courteous and give everyone here 1,000 cheaper on rent ATLEAST , because this is some total bullshit .. Like I said , I’m pretty sure they won’t write back but that will just prove my point.

To park at the Telephone Factory building, you must scan a QR code to pay for parking which is impossible if you do not have a smart phone. I recommend adding a second option to pay for people without smart devices.

Best building and location in Atlanta. LJ the property manager is the nicest and most helpful manager I've ever had.

I owned a house in Grant Park for 12 years and wanted to sell while the property market was (of course you never know with markets) at a high. I needed a place to rent for a while, and appreciate the robustness and design aesthetics of concrete / industrial construction. This led me to Telephone Factory Lofts, an historic AT&T factory repurposed to residences. With the memories of renting earlier in life still with me, I was prepared to be disappointed with any and all experiences that I might encounter. I was wrong, because Telephone Factory Lofts is an exception to the rule. Their people and processes are at the edge of the bell curve. Everything from the initial phone call to the tour, application, and move-in have been flawless. They are responsive, but most important - they are competent. Good people (Candice and Dominic), good processes, good infrastructure, good location. TFL has it all. If you are lucky enough to find availability here, do not hesitate.

The lofts are wonderful, and Malcolm, the property manager is fantastic. However, the parking vendor mistakenly boots cars that have valid passes and is unreachable for refunds. I've been here three months and have paid for three boots to be removed for personal visitors. There is no way to reach a person at the parking company, and it costs $75 to get the boots removed (even if they were booted by mistake). Perennial Properties needs to replace this parking vendor with a more ethical company. If a property owner contracts with a booting vendor, there should be some recourse for correcting errors and making refunds.

It is with a bit of trepidation that I write this review as the Telephone Factory is one of those spots that you might want to keep secret. My girl and I recently moved cross country and I would be remiss if I didn't attempt to help someone else who might be in search of a similar type of live space, utilizing something like Yelp for ideas. I must also state that I personally consider vessels like Yelp to be dangerous in the hands of amateurs but I do digress... Our dynamic was indeed unique. Coming from the Northwest we were not obviously able to view the Factory in person. Sarah (Property Mgr.) went above and beyond expectation. She provided detailed photos, phone conversations, and emails. Always prompt and thoughtful, she is tops in our book. The building is rad. The tenants are great and Sarah continues to deliver in person. The Factory has history and is handled with care. Cement floors, dramatic ceilings, HVAC units, off street parking, dog friendly, and in our space...ridiculous windows. The neighborhood feels both solid and safe. It all comes down to your desire. Having lived in many cities of size within the U.S. we were hoping to find a place that wasn't as completely raw as we were in our 20's but also not IKEA page 33 with granite tops...no offense IKEA lovers, I went there the other day for some hooks. We find ourselves fortunate. Best of luck in your search. Seamus.

This is the first review I have ever written, as I never really had a strong reason to do so before now. I no longer live at the TFL's but I wanted to share a positive aspect of my experience while there. Not only is this place one of the most unique, vibrant and cool places to live that is in the heart of where life happens in Atlanta but my interaction with the management was top notch. John Senecal, who is the property manager, was always incredibly quick to respond and went above and beyond to try and accommodate not only my needs but also each person who lived there whenever he could. Even after I had moved out there were a few items that I needed help with and, again he was very responsive. Being in the professional world I experience the good, the bad and the everything in-between. John is definitely one of the good ones as he is exceptional at what he does. Once you fall in love with the Telephone Factory Lofts you can be assured John will be very helpful to ensure your life while there is a great experience.