Temple & Sons Funeral Directors Inc

While we were pleased with the service and staff's kindness during this time. Please be aware that Temple and Sons will live stream your loved ones service without your knowledge. Our loved one's service was loaded to youtube.com without our knowledge and permission. We are in complete shock and horror of reliving a sad family moment of our loved one in a casket. I did contact them and was told they would take it down. We have sought legal counsel regarding this matter.

For the most part, we had good interactions with the most of the staff. However, I'm not sure if they're understaffed for the amount of business they get or just disorganized. Not only did we have to call them after the coroner had come and gone on the day of our loved ones passing, but we also had to call them to find out why it was taking so long to hear back regarding our loved ones cremation. Had we not followed up after an entire month, we'd probably still be waiting to hear back! They could definitely improve in communication and follow up, but at this point they're so entrenched in the community that they probably don't care. Not a terrible experience, but I would recommend looking elsewhere for your final arrangement plans.

I would like to Thank Temple & son for everything that they did for my brother Gregory Gaines . They did a Excellent job on him . And was very Understanding with our situation. The staff members was very pleasant. My family truly do Appreciate everything ❤️

Your prices may be great but three times my Mother and two Aunts I couldn't recognize them I was so mad when y'all messed my Mother up first Diana Madkins then her Sister Armer Jean Randall then this past weekend was even worse then the other two Marry Black I'm still crying about the disaster that y'all I made of these three beautiful women.

On behalf of our entire family, we want to express our heartfelt gratitude to Temple & Sons Funeral Home for the compassion, care, and support you gave us during such a difficult time. Our beloved grandma came all the way from Mexico to Oklahoma to visit her grandchildren and fulfilling her last wish to see everyone she loved. Looking back, it’s as if she knew her time on earth was coming to an end. When she passed away during her visit, our hearts were broken and we felt completely lost. But your team stepped in with such grace and professionalism, taking care of every detail to help bring her back home to her family in Mexico. We are so thankful we chose you. You made our grandma look beautiful, peaceful, and dignified exactly how we want to remember her.

I’m absolutely disgusted with this funeral home! This place has always been good to my family but when my Brother in law passed a way we just knew this was our place! But his common law wife has been treated absolutely poorly from this place! Just 2 days .. 2days they started to hound her about his military records so they could properly burry him with his honors..it took a week to find.. but they wouldn’t give her the time to find the paperwork so his sister paid for a cremation and no service! He fought for this country and he doesn’t even get his proper burial because his family along with the funeral home wouldn’t give his wife time to find the paperwork! There was no I’m sorry for your loss, just business! And this was the same place that cremated my husband, and I was treated like family, that was just 3yrs ago!! To now hurry up and next!!! Now they refuse to give her the death certificate stating she’s not his wife on paper. She has been with him for 20 yrs and on the obituary they put her as his wife? So instead she did not get the flag, nor his ash’s and now no death certificate! I’m deeply ashamed and I regret I ever recommended this place to her!

This place does not care about your loved one’s, just the money they receive . My grandfather had purchased a pre-paid funeral package with Temple and Son. Before my grandfather passed, I had confirmed that with Mr. Temple. When my grandfather had passed I was not contacted. Instead the went through his spouse. I attempted to get into contact with Mr. Temple multiple times and he would not contact me back. I went in person to try to contact Mr. Temple. He refused to see me and I had to speak with his son instead. Mark Temple went on to say he did not care about my grandfathers wishes on his pre-paid funeral arrangement that he was going through the spouse. I asked him what is the point of paying for a pre-planned funeral and listing the beneficiary on that policies aid you was not going to followed that person’s wishes. Mark Temple shrugged his shoulders and stated state law says he only has to go through with the spouse. When I looked up state law it showed that the spouse do have control of the body, the beneficiaries have control of the policy and how the money is spent. Mark was a rude and unprofessional individual and should not be in this profession. This experience just reinforces what I was already hearing about Temple and Son and how they operate their bank, I mean business.

I recently reflected on the services provided for my mother's, Estelle Sanders, funeral 8 years ago and wanted to write a review to express my gratitude. Mr. Tommy Potts and the whole staff provided exceptional support and care for my family during a difficult time. The attention to detail, including hair and makeup, was impressive and made the process much easier for us. I was also pleasantly surprised at the speed and efficiency with which everything was handled. I highly recommend Temple & Sons Funeral Directors to other families in need of funeral services. Thank you for the compassionate and memorable experience.

Temple & Sons officiated my dad's service in 2020 and were great. They officiated my mom's service in September 2023 and we are still waiting for the death certificate due to the funeral home spelling her last name wrong not once but twice. They are very nonchalant about it and even attempted to blame the delay on the State of Texas. Based on my experience, it's better to pay them via an insurance policy, the service is better from beginning to end. I used their pre burial option and the ending service provided is trash. During the process there was some confusion and I was asked to provided information that I had already provided. I did everything asked of me. Paying upfront is not the way to go with them. It appears they don't see the need to provide solid customer service when pending payment isn't an issue.

I wish I could rate them 0 stars. They are unprofessional and rude. They are very disrespectful especially during a time of grief. Mr. Shelton specifically does not return calls. I called for 4 days with the same question. Each time he would said I'll look into it and call back. He NEVER did. I went down there and he told me in a rude manner he doesn't have time to talk to me. Did he try to direct me to someone who could help? NOPE! Then I spoke with Mr. Potts was he polite and apologetic for his coworker? Of course not. If your looking for a organized, professional funeral home that will make the process as easy as possible THIS IS NOT THE PLACE. If you like being disregarded during times of mourning give TEMPLE AND SONS a call. I'm sorry for your loss but don't go with these people because they don't care.

I can't believe I'm actually making a review for this business but in all retrospect, I believe people should know the service they get. The staff was very professional during a very difficult time. It's been two years ago since my Dad's homegoing. I personally believe the way we live - the way we die -that's the Bible. My Dad's body looked as if he was just asleep and this wasn't the make-up nor the nice suit he was wearing. The staff made him look at natural as possible very pleasant during the discord of the services. They conducted themselves in a respectful way and showed our family sincere condolences.

Omg. I just left a service in Ft. Sill for a man that served our country for over 20 years only to be disrespected in the worse way by Temple Funeral Home. I don't have words that would be appropriate for this site. You all should be shame. And to think that this was the final memory for this dear family and friends. Thank God for his legacy and praying for the family.

Overpriced! Over $4k for a cremation and no service! That's more than double what another place charges!

This time in my family's life was totally unexpected and caught everyone off guard! I knew nothing about planning a funeral. My good friend had used Temple and Sons for her mother's services a few months ago and it was beautiful so I called them. I will never regret it! From that initial conversation until the the limousine driver took my family home at the end, EVERYONE and EVERYTHING was wonderful! The care, concern, and respect that was shown to my sister and her daughter at the hospital to the same with me and my family was greatly appreciated. The assistant that came to pick up my sister at the hospital gladly let my 15yo niece (at her request) walk with her mother until she was ready to walk away from her. That was very important to her and I appreciated that! If my niece wanted to visit her mother they were happy to allow her. They were just amazing and I cannot say enough great things about them and their service. Thank You John for EVERYTHING!! I and my family are Forever g