Tempo by Hilton Nashville Downtown

The Tempo by Hilton is a phenomenal hotel. I rarely write reviews and have to find a place or staff exceptionally to do so. The hotel is very clean and the rooms have a great feel due in part to the design. They are cozy and definitely do not feel like a standard hotel. The staff are very friendly and helpful. Especially Rylan who welcomed us when we arrived. The last thing I would like to share is how kind the hotel front desk crew was to allow us to bring our dogs. We lost power and they were very understanding and allowed us to bring more than one dog. We will never forget the kindness and the relief we experienced at the Tempo by Hilton in Nashville.

My husband and I stayed at the Tempo by Hilton in November for a weekend getaway, and overall our experience was enjoyable. The hotel’s location is excellent, with a short and convenient walk to Broadway. The property is clean, modern, and well maintained. Our room was very clean, the fitness center was spacious and well equipped with free weights and a weight bench, and the team members were friendly and welcoming throughout our stay. The hotel bar is large and inviting, and the bartenders provided attentive service. Our only areas for improvement were related to guest conveniences. The in-room coffee setup was somewhat cumbersome, requiring boiling water to be poured through a filter that frequently slipped into the cup, making it difficult to prepare a simple cup of coffee. We also would have appreciated fresh water and coffee available in the lobby, as well as a continental breakfast option, rather than needing to access the attached coffee shop for food and beverages. Overall, we enjoyed our stay and would choose Tempo again in the future.

Great hotel to stay for your Nashville experience! My husband and I had a great trip. Hotel is close to everything you may need. Entire hotel has very nice architectural theme. ||The hotel bar in the lobby has a great design to it and Tyler was an outstanding bartender. He gave us great recommendations on where to eat and explore also just being great to me and everyone else at the bar. We appreciate his service and hospitality!

I can’t express enough how fantastic this experience was. I reserved a suite, as a surprise, for very dear friends. John was extremely helpful and accommodating. His customer service skills are exemplary and he made the process seamless. When my friends arrived, they said that John was friendly and engaging. When they entered their room, they were impressed with the decor and ambiance. They were over the moon. The location of the hotel was perfect because they could walk wherever they wanted to go. The view from their room was spectacular, overlooking downtown and its attractions. This was money well spent. It was more than I expected for my friends and I am thoroughly impressed with everything.

Great Hilton in downtown Nashville close to the Bridgestone arena. We were in a corner suite up on the 16th floor (thanks for the upgrade with our status!) which we loved. The rooms are very nice, everything is immaculate and well decorated including hallways and lobby areas. The views out our windows were great, the products in the bathrooms were Apotheke (which I love) and the housekeeping staff is right on top of things. I can think of nothing that this hotel doesn't provide for a great stay. I'm glad we decided to stay at this particular Hilton over others and would highly recommend it to others. Superb stay!

We recently stayed at the Tempo in downtown Nashville and overall had a very good experience overall. The rooms were excellent — everything felt brand new, modern, and thoughtfully designed. The details and features in the room stood out, making it very comfortable and convenient. The beds were extremely comfortable, which made it easy to relax after long days exploring Nashville. Cleanliness on arrival was also top-notch, and it’s clear the hotel takes pride in maintaining a fresh, welcoming atmosphere. The one downside we experienced was with housekeeping. Unfortunately, our room was missed during cleaning, and we had to request service multiple times. On the other hand, valet and guest services were outstanding. Laqueta in particular deserves special recognition — she went above and beyond during our checkout. She assisted with bag storage, ensured everything was handled smoothly, and even coordinated our airport shuttle. Her professionalism and genuine care made our departure stress-free and really left us with a positive final impression of the hotel. Overall, Tempo is a beautiful new hotel with great rooms and fantastic staff in valet and guest services. While housekeeping was a hiccup during our stay, the comfort of the rooms and the exceptional service from Laqueta and her team make it a spot we would still recommend to others visiting Nashville.

I had such a great experience with the Kaleb Neal valet parking team! From the moment I arrived, the attendant were friendly, professional, and efficient. They greeted me right away, helped with my bags, and made sure my car was handled with care. When it was time to leave, my car was brought around quickly and spotless, just the way I left it. It’s rare to find such courteous service these days, but this team truly went above and beyond. Their professionalism made the entire experience smooth and stress-free. Highly recommend this valet service — five stars all the way!

I was truly not expecting this hotel to be as nice as it was. This was one of my favorite hotels in Nashville to stay and the location was prime for going to the gulch or Broadway or making your way to the east side. The decor in the lobby and the bartending team was outstanding. We had a ton of great recommendations from them for around the city and it kept drawing us back to that bar where they make some great cocktails as well. Hands down one of my favorite places to stay in Nashville and plan to stay there for all of my upcoming work trips to utilize the golf simulator.

It's what you'd Expect the Hilton to be. Great Staff starting outside with DD as you arrive. His Welcome Set The Tone‼ The decor is very nice giving moody vibes. We'll be back‼

We had booked and confirmed a 1 king 1 bedroom suite, specifically requesting to be on the same floor as our friends with 3 additional rooms. The day before, we were all given confirmation of rooms on the 8th floor, I was given 823. Despite all that was confirmed, we arrived to find our room downgraded to a regular king on the 6th floor due to alleged "toilet issues" in our original room on the 8th floor. To make matters worse, it was revealed our room was actually given away to someone else on the second night of our stay, resulting in us having to switch rooms three times in less than 24 hours. The room manager, Ishmael, was utterly unprofessional and lacked any sense of accountability for the numerous errors that occurred. His dismissive attitude and lack of customer service skills only added to our frustration. Having stayed at Hilton properties with exceptional service for weeks, this hotel fell incredibly short. I strongly advise against booking here, especially if you expect to receive the accommodations you've reserved.

Diamond Member stayed 4 nights. NO upgrade available, not a busy weekend in Nashville. Hotel was not to capacity. Also the entire Commerce Street side of rooms again blocked off from the select your own room. This is a second recent occurrence of this. Only one welcome by staff via text, Zero follow up from them. No waters offered. Bar has limited food options and very limited hours of operation. Staff at bar was very lackluster in service also, so not efficient nor friendly. A vehicle in care and custody of valet parking had all windows broken and items stolen. How do you allow this to happen? No one was caught not held responsible. Fire alarm test on Monday with forced interruption into the room by valet person was unnecessary. At least one lamp unplugged with no visible outlet nearby. VERY DISAPPOINTING and will spend my money elsewhere. 2nd recent stay here, similar experience both times. They requested a survey and I was very honest about their service and lack thereof Their response was a boiler plate "we will try better" type ridiculous response and it was NOT from the GM just a subordinate who did not even use their name nor job title.

I recently stayed at the Tempo Hotel in Nashville, having previously stayed at the Four Seasons. While the Four Seasons was luxurious, I wanted to try something closer to Broadway to be right in the heart of the music and nightlife scene. The prices were the same as when I stayed at the Four Seasons. It was $450 per night, not a value price, but I wanted the location. I knocked off a star only because they didn't have a coffee machine maker in the room. I prefer a coffee machine over the camping style drip over packet which was provided (see in photos). I knocked off another star because I requested a quiet room but we were located on the 12th floor right across the club and they played their music LOUD all night. The only way I could sleep was by turning on the LOUD A/C to drown out the noise. The a/c unit is quite loud... The location was perfect -- just a short walk to all the main attractions, honky-tonks, and live music venues that Nashville is known for. It made the entire experience feel vibrant and exciting. The hotel itself is modern and stylish, with a fresh, inviting ambiance that felt both upscale and comfortable. The rooms were clean and spacious, with great amenities. The staff was friendly, attentive, and always eager to help, making me feel welcome from the moment I walked in. They have a restaurant downstairs open for breakfast and lunch and the price point is very reasonable for those who are going to need a quick small bite before exploring the nashville scene. While it may not have the ultra-luxurious feel of the Four Seasons, it's an excellent choice for those who want a blend of comfort, style, and proximity to Nashville's best and to stay close to the action on Broadway!

I don't usually start my hotel review by mentioning the way the hotel smells. But Tempo by Hilton Nashville Downtown smells SO good. It's the first thing that I noticed when I entered the lobby. The hotel is lovely -- very chic and adult. I did see some children during my stay, but for the most part, this hotel gives adult vibes. There's a pool with lots of lounge space. There's a huge gym. There's a TopGolf Swing Suite in the hotel. There's a huge bar called the Lovelorn Lounge. And it's all in one hotel that's located in downtown Nashville, just steps from Broadway and, more importantly, the Nashville Public Library. The bed was extremely comfortable, with four pillows all different levels of softness, so you can find one that suits you. The bathroom has soft lighting, with a rain shower-head in the shower. The fitness center is way better than it needs to be. There are several treadmills that face wall-to-ceiling windows that look out onto the street. You'll also find ellipticals, free weights, stationary bikes, a rower and lots more. The gym is open 24/7. One interesting this about this hotel is that check-in is on the fifth floor! This is also where the bar, restaurant and pool is located.

Beautiful hotel. The main lobby is located on floor 5. Stones throw away from Broadway. The bar in the lobby makes really tasty drinks. Ordered the burger from hotel menu, you won't be disappointed.

the property is nice but I wish that I could give the service here half of a star. the culture of the staff appears to be to just say no to the guest and argue. the front desk attendant (old, cranky, smug, and indifferent to pleasing the guest) refused to let me use the restroom out by the pool on a sunny Thursday afternoon after sitting outside and ordering drinks from the bar?? I don't understand why people like him have a job in the service industry and let their ridiculous ego get in the way. Do not stay here.

Had a great stay at the Hilton Tempo, must be a new hotel because everything is spectacular and looks impeccable. The rooms are spacious and comfortable, the gym is awesome with every accommodation you can think of (free weights and lots of machines for cardio or strength training). The valet service was great, we spoke with Boston several times and he had great recommendations and was quick to great things done. What appeared to be the manager of the valet service was great as well. One complaint was the pool had styrofoam all over in it to the point it looked like it was snowing (from nearby construction). The rooms also could've been a bit more sound proofed, didn't know it was a dog friendly hotel and our neighbors had a dog barking half the trip. Worst part by far was the AC - it was shutting off and on and I don't think ever really worked, I was sweltering both nights. Overall a good experience and would come back!

So, overall, the stay was nice, but there are some major takeaways that should be addressed. The ambiance is beautiful. Of course, it had a music theme and some modern country in the mix which was very nice. They have Valet Service, which is also very nice, and I'm so happy they have parking because it is where EVERYTHING is. No need to worry about parking, you can walk most places. HEADS UP: The lobby is on the 5th floor, which made things crazy when it came to a large number of check-ins. The cafe is on the first floor. I wasn't a fan of the lobby location because, we had a full bus come in one day that took up the elevators because you have to use the elevators to get to the 5th floor for check-in. We checked in yesterday so we were literally looking around for a stairway to get around the crowd that are filling the taking up the elevators (Personally, I think they should have booked/ designated an elevator for that group so that the rest of the tenants could use the other elevators). That group had a line outside the door on the first floor smh. The other takeaway is that we had no hot water for our shower, and the fridge did not cool at all. I want to say that this is due to the hotel being very much new so I didn't make it a major deal during the stay. Of course, the hosts were apologetic and did what they could to accommodate and resolve the issue. The Blue Lane cafe downstairs was pretty good. I wasn't super fond of the chicken sandwhich, but their brunch items are delicious. I'd like to come back and see how things improve as they get things squared away because (again) this place is brand speaking new. As a result, there are some kinks that need to be worked out, but I HOPE they figure out a system for the elevator use when it comes to large parties being managed for check-in.

Staying here for the weekend and was so excited to use the fitness center this morning! It is really nice! So many machines to choose from, kept very cool, and super clean. The cold towels in the fridge were a very nice touch. For a Saturday morning, there were a fair amount of people enjoying the space. Love the floor to ceiling windows.

What a great place! You can tell it's pretty new (opened since February of this year). I was here for the 4th of July weekend and wanted something closer to everything - so I chose Tempo. Just a heads up, the hotel lobby is located on the 5th floor. Good news is every one of the staff members are friendly and the front entrance concierge is helpful with guests bags. The room itself is clean and spacious. I loved the Bluetooth mirror speakers, it was great to listen to my playlist while getting ready to go out. There is a swimming pool, it looked good but it always seemed a bit too crowded. There's is a brunch place in the ground floor but I never did try out the food. Because this hotel is located steps away from Broadway street, there are literally so many places to consider from restaurants, shopping, museums, and much more. Special shout out to Waleed for your assistance while checking in. To be fair, all the front desk people I've talked with nice and friendly. This is my 2nd time in Nashville and hopefully I'll come back and stay here again on my next visit. Thanks!

If you want to stay near downtown Nashville within walking distance to broadway and fifth, Tempo is a great option. The hotel is beautiful and modern. The rooms are spacious and well designed with luxury bath fixtures and Bluetooth bathroom mirror and it even has a wall mounted coat hanger over a bench, the cafe Bluestone Lane had delicious and healthy breakfast and lunch options and the lobby bar craft cocktails and smoked wings were on point. The pool was not open in April but the gym is spacious with treadmills, rowing machines, peloton bikes, free weights and a TRX wall (we appreciate a good hotel gym). Minus one star because the outlet in the bathroom was not working and we had to call for them to fix it. The breaker needed to be reset. The açaí bowl had zero flavor. They only clean the rooms every other day which is fine with us but no one came to clean our room during our stay.

Location, location, location. That's what Tempo has going good for it. Tempo is right off Broadway, super easy and quick access but not so close where you hear loud music all night. The hotel was also clean. However, we honestly didn't love staying here. First of all, mandatory valet is just ridiculous. The Valets were so polite but it was frustrating having to wait for your car when you could easily walk to get it quicker. Heads up, you have to give a mandatory tip when you check out too. It's not like paying $55 dollars a night to park is enough! The other thing that just straight up sucked about this place was the shower. It was made by someone who didn't have a brain. It would leak all over the bathroom and into the room. It's just a TERRIBLE design. Lastly; when we asked for a fan, they have any. You would think spending 1k to stay in a place for a few nights they would have basic amenities like a normal hotel does.

Wow, this is probably been the worst experience Hilton I've ever stayed at. Started out by the check-in took extremely long time because only one man was working the front desk though there was two people there the young African-American was very helpful and was helping me when I asked the older gentleman Caucasian. He was not interested in helping me with a new reservation. He told me to wait for the other guy he would do the check-in. Meanwhile, we were unloading the car my wife with our daughter who has special needs and had her service dog downstairs. We were pulled in the middle and gave the valet possession of our vehicle. We left it running and we said we're going upstairs to check in. We gave him our last name! We came down later after we finally checked in to get the ticket and the attendant was so rude. He says "I don't know where your car is. It must've gotten stolen" I actually thought he was kidding when I realized after a few minutes, he wasn't kidding by his rude behavior and almost laughing under his breath. After several minutes and no car, I had no choice, but to call the police to report the car stolen and everybody here at the Hilton points and runs the other way indicating that they don't do the Valet they hire a third-party, the valet service says they're not responsible for stolen vehicles. I was getting the complete runaround. No one wanted to help except the police this Hilton hires nefarious companies to not only steal cars, but probably steal contents out of many vehicles that get parked here. I am completely disgusted by the Hilton and who they hire for Parking services and take no responsibility as their guest check in and they have valet service completely disgusting.

They gave me a key to someone else's room (I walked in to find someone elses belongings all over the room at 11pm at night) and did not care at all! This hotel is UNSAFE! Do not stay here if you expect safety for you and your belongings! After figuring out that this had happened all they could offer me was a room in a different hotel a 10 minute drive away and no compensation for the ride to or from the hotel to get back for my meetings that were being held at this hotel. I had booked months in advance. I could not believe how unprofessional they were after they figured out what they had done. I'm still shocked by their lack or concern that they had gave me access to someone else's room. I will never book at Hilton again!

Update on my stay at the Tempo Hotel in Nashville. Putting the initial phone rudeness aside, when we arrived I had anticipated the same rude attitude :/, however, to my surprise, the staff were quite pleasant. The hotel is really nice. Very clean. It has an interesting entrance because it was a parking garage so you enter first to a seating area. The elevators are to the right which take you to the 5th floor to the elegant lobby and huge bar and Lounge. The bar is beautiful (bar tender was sweet but couldn't make a Bloody Mary to save her life! Sorry) our rooms were amazing. I loved it. A coffee house is also on the lower level with an eating area that serves breakfast. The hotel is only a few blocks from downtown so it was not noisy at all at night in our rooms. I definitely recommend this hotel for your stay in Nashville, the Country Las Vegas!! Very fun. E.

I was excited to stay in a brand new modern hotel for our first trip to Nashville. One of the appeals was the location, being only a few blocks from the hustle and bustle of Broadway. It was just far enough away from the noise and chaos. It had been open for two weeks when we stayed there, so still very new. When we arrived there, it was rather chaotic. There was no valet attendant, so we waited 5-10 minutes for an attendant to appear at the valet kiosk. We gave our keys to the valet, and we weren't given a physical ticket for it. I did not like that. I gave the valet our name and phone number, and he entered the phone number wrong, so we didn't get a ticket number or confirmation via text, so it became a thing. It took a lot of effort on our part to make sure our car was attached to our name and room so there wouldn't be issues later. Eventually the valet was able to pull up our info in their system and fix the phone number, too. He was very nice and handled it well. The other thing going on when we arrived was the first floor was so full of army recruits (staying at the hotel), that we couldn't get to the elevator. The first floor was so jam packed, we ended up just hanging out front while waiting for it to clear out enough to get in line for an elevator. The first floor space was pretty tight, so it wasn't their fault. The room itself was very nice and well designed. Loved the floor to ceiling window in our room. One of the annoying things is that they don't give water bottles to Hilton Honors members. Not a big deal, but they didn't even have glasses or cups in the room, so we had to go on a search for some (the one time I don't bring my reusable bottle with me!!!). They did have an ice machine that had an ice water option, and we used it countless times during our stay. Just make sure and bring your reusable bottles! The pour over coffee packs were amazing...like the most high quality coffee I've ever had in a hotel. But it was messy as heck and took some coordination to get the paper filter to attach to the paper coffee cup without getting grounds everywhere. But omg that coffee was exceptional! (I do feel bad for the housekeepers that have to clean the little garbage cans with the messy coffee grounds in them. Yikes!) Another issue we had was with the thermostat. We could not set the AC below 68. Since this is supposed to be a more eco conscious hotel, I imagine that's why they do that. And I know that sounds like a comfortable temp, but the room felt too warm and stuffy to sleep comfortably. It was in the 70's when we were there, so I don't even wanna know what it would be like trying to sleep there in the summer! The layout of the hotel is a bit awkward, with the lobby being on the fifth floor. We found ourselves wandering around trying to find the coffee shop, because it wasn't clear where everything was. Hopefully they add a directory and more signs to make the hotel easier to navigate. They were also still working on things like installing floor to ceiling mirrors by the elevators, and the gym wasn't ready yet. So it does feel like they rushed to open the hotel. My hubby found a screw on the floor of our room, thankfully neither of us stepped on it. I'm sure the experience will get better as they get the kinks worked out, but that being said, we're gonna stay somewhere else next time. When it comes down to it, all the different issues we experienced took time away from relaxing and enjoying our vacation. That was not cool.

The hotel astetics are decent. Seems like a new building, but the cleaners came into my room while there was clearly a do not disturb sign on my door handle after the first night. Then left multiple dirty rags around my room. Luckily I only stayed for 2 nights. The hotel only has valet for parking, and its ridiculouly expensive to use it per nignt. Not worth. If a hotel can't respect privacy or their guests, they don't deserve to be in business. I won't be coming back

We stayed here 3/4/24 - 3/7/24. It was a wonderful experience. The room and hotel were clean. There is a little bit of hotel maintenance going on but this is expected since the place just opened. The gym was fantastic. They had plenty of cardio machines and ample weight machines/free weights. Everything is in walking distance which is a big plus. We ate breakfast twice at the Bluestone Lane cafe in the hotel and the food was really good. The hotel bar/restaurant had great cocktail drinks and the meatballs with naan bread tasted great. The staff were so nice. We had a great experience!

Fabulous new hotel in the middle of it all. The decor is beautiful and the staff go above and beyond to serve. Orlando and Horace seem to work 24/7 at the bar and bluestone cafe are highly skilled and provide excellent customer service! Definitely will be back.

Very clean. Quiet and nice. Had a great time!!! If we needed anything they brought it right away.

Everything went well. Super clean, luxurious hotel. Amazing service in all areas. Perfect bedding linens and bathroom towels.

Excellent location. Attentive staff, housekeeping was outstanding. We will definately make this our first choice when heading to Nashville!!!

The accommodations are very nice, pool and bar as well. This hotel only has parking with an outside valet service that over charged and the attendants could not correct it as well as damaged my vehicle with no help from the company. The attendants recognized what happened but the claims department claimed it wasn't them with no follow-up. Beware and pay close attention to the condition you leave with your vehicle.

Stayed here 3 nights. Pros: new hotel, beautiful, clean, smells great, big bar ( we didn't try), ideal location near Broadway and all the action but not noisy. Comfortable room, big bathroom....best in room coffee- it's a drip packet that takes a few minutes to understand but well worth it. Cons: only paper cups in the room, no ceramic mugs to enjoy the coffee. No soul...the front desk was polite and efficient, not helpful or hospitable. We checked in, they gave us the key cards and turned away, it wasn't busy. That afternoon we asked for a map of the city, the gentleman at the desk gave it to us and turned away. Again, not busy. The day we left we went to the desk to let them know we were leaving at 5 am the next day. Gentleman at the front desk said someone will be there to check us out in the morning. Nobody was there, we waited.... Our room was not serviced the first day so when we got in after being out all day we called the front desk. They said they service every other day or upon request. No mention of this when we checked in. I stay at the hotel to enjoy hotel services, otherwise I could book an Airbnb that would have been a lot less. The guy had an attitude as well. Disappointing. So nice new hotel but the customer service was truly lacking and not welcoming or helpful-- no soul, very sterile. Not sure we'll stay here next visit.

The hotel had just opened the previous day. All the employee's were working hard to impress! The young man at the check in desk was great. Our shower water was lukewarm but once we mentioned it, the problem was resolved when we got back to the room. I would love to see an explanation of all the artwork on the floors. Highly recommend staying here. All of Broadway is in walking distance.

Front desk had an attitude. They messed up our requests and when we clarified, they were rude. Great location near Broadway, but the internet is not great.

As a Hilton property, very nice accommodations, one of the best valet services I've ever had at any Hilton property. They were filming a Hilton promo commercial/video on the very first day the hotel opened but had been there all week. They should have have wrapped up shooting prior to guests trying to arrive and check and use the valet service or delayed the opening by one day. The front desk staff was helpful, the rooms very nice and clean as they should have been being we were the first guests staying in the hotel. The bar staff was absolutely horrendous though. My wife ordered a lemon drop martini and had to send it back because it tasted so terribly bad. The bartender that made it did apologize but said she had never made one before. I tried to put our drinks on the room but they came back and said we couldn't do that. They did get that figured out finally but it seemed to be a cluster 17. After a evening on Broadway and the Honky Tonks, we came back to the hotel bar and there were maybe 8 people at the bar and two bartenders. After waiting for over 5 minutes and having the bartenders walking by our seats at the bar and not even acknowledging that we were there we left. So lacking in basic customer service. Nice hotel in a nice location but the bar service needs a lot of training and help. I hope they improve it before summer because the pool with an outdoor bar connected to the interior bar will be overwhelmed if not. The drinks are way overpriced too but that's just Nashville so you kinda know what to expect with that but still frustrating.

I wish I could give this place a zero, this please is very unprepared and neglects customers needs. I paid hundreds of dollars to come to Nashville for the weekend to wait for 2+ hours for my room. i will never recommend or some here ever again! do not stay here.