j c.
Yelp
We've been here a lot - although the sushi is average/below average, it's really convenient after hockey practice and they recognized us as regulars. We've support med them on slow Tuesdays, Friday and everything in between. They've incorrectly over-counted our plates a couple of times, but it was fine.
However, I'll never go back there again. I showed up with two kids and the place was surprisingly busy, so we signed in and waited patiently - probably 20 minutes or so? While we waited, I watched them seat multiple tables of 2, including those that were just walking in the door. It was annoying but I figured they had a plan. At one point, though, a family of 3 gets up from the bar, so I get the kids ready because we're surely next. However, instead of seating us, they sat another table of 2 into those 3 seats while we just sat there. My young kids even asked what happened.
So, I mentioned it to waitress, assuming that they'd just made a mistake and would at least apologize, but she just stared at me blankly and said nothing and walked off. I then figured that the hostess, who knows us, would at least apologize, but when I explained it to her, she said "OK" and then walked off. I wasn't expecting them to move people out of their seats, but just an acknowledgment - but I got absolutely nothing.
We're regulars. We've been supporting this place with the the below average sushi and the sketchy plate counting for months, and this is how they treated us. Good luck to anyone who wants to go there.