Marco V.
Google
Great hotel, amazing service from the staff (outside the front desk) and the hotel has an amazing vibe!! I would give it 5 Star rating, however because of one employee in particular I can not. The management of the hotel should strongly consider the behavior of their front desk staff. The gentleman working the front desk was great, however the lady (blonde, Russian speaking) was extremely unfriendly and arrogant. Has the attitude of "tough luck" and seems bothered with any and all requests. Hotel of this level should not have such a person interact with its customers, as she is a reason we might not return (we have been regular guests since 2020)