mihai niculescu
Google
I normally would not leave a bad review because I think that every experience is subjective but I was personally deceived by the lots of good reviews.
I booked through an official platform for a group of 5 people and when we arrived there were lots of tables outside and we were seated INSIDE because they told us that the tables outside where occupied even though we made a reservation online in advance, when we inquired about that they told us(in a bad manner) that we should have mentioned on the platform that we wanted a table outside even though there was no such way to do that
we were seated just below the full-blasting AC and we politely asked them to find us another table as we did not want the AC to blow in our faces, again, we were told that this is impossible even though there were other tables available and they stopped the AC just for 5 minutes and turned it on, again
after that we looked on the menu and we really had a very big surprise because there weren't really any options to chose from they didn't have any coke, they did not have any prosseco at glass, if you want to have some you should buy the full bottle, someone from our group wanted a salad with some tomatoes and chicken, she received a carrefour-like salad from a bag without anything just some salad and some carrot for the amazing price of 12 euros and the rest of us ordered some pasta for the same price i think and they brought us like 3-5 small size ravioli with a splash of tomato sauce which were ok but nothing special
I never had such an awful experience, waiters who don't have any intentions to be of any help or accommodate their guests, the menu lacks options, the price doesn't really reflect the quality of food and especially the size
The staff was truly unprofessional and disorganised and not welcoming at all, maybe it is ok for locals but for internationals it is a nightmare
With that being said I hope you don't get fooled by the lots of good reviews and if you do, I really do hope you will have a better experience than we did