Terminal E

Now Delta domestic flights have Terminal A and E. I had to go to Terminal E from Terminal A. Not straightforward. Not like a Tram. It is a bus on the airport. Every time need to wait aircraft moving, other cargo moving etc etc. Take more than you expect.

The terminal is clean, modern and nice. It reminds me of the new Terminal F at Hartsfield-Jackson Atlanta International Airport. There is a lot of seating, there are comfortable places where you can plug in a laptop and work (and write Yelp reviews). There are multiple airline lounges (which I no longer qualify to access). There are food options ($15 for a 9" pizza?). There is free wifi that worked well. Here's my problem. I arrived on a domestic flight into Terminal A. There isn't an easy method for getting to Terminal E. Sure, you can leave the secure zone and follow the walkways (one path is totally protected from weather) but you'll need to be rescreened and that's a hassle. If you want to stay in the sterile zone, you get to ride a shuttle. I've ridden the Delta Jitney at JFK at least a dozen times. This isn't that. First, you'll queue at the elevator in the A satellite terminal (where there was strangely a passport check). Then you'll queue on a mezzanine. Then you board a crowded shuttle for a ride entirely around the airport to ride two escalators to the passenger concourse. 35 minutes start to finish. If you are connecting from domestic to international at BOS, leave sufficient amount of time for this PITA. [Review 1675 of 2024 - 1224 in Massachusetts - 22698 overall]

It's almost always a hectic and challenging process at terminal E. Far fewer airlines recognize or give TSA Pre-check flags, so it's all "take your shoes and coats off, and your belt; remove your electronics, push your own stuff through. No shoes in that bin!" Much of the confusion may be because many international airlines have only one or two gates here, if I look at this more neutrally. Still, there aren't enough lines to manage the traffic with less stress. The gates are arranged in a semi-circle with most of the food vendors huddled close to the security lines. That means the lines are enormous - and seem to move extra slowly. You may face a fairly long trek to your gate, then may have to hike back to buy food. (There's no moving sidewalk & I didn't see any golf carts like the ones other airport ms use, so parents traveling alone with several kids and/ those using or pushing wheelchairs will get a workout.) And what is the deal with the one Dunkin' in the terminal being outside security?! This is NEW ENGLAND. We demand a DD at every gate! Much of the terminal looks refurbished and clean. Still, not one of the plugs to recharge devices was working in my row of seats. More fun: there's a duty free perfume shop in the middle of the floor on the way to gate E13. So, if you have allergies, put your mask on the the walk!

The new Terminal E is a big "meh" for me. It is nice that they have a Vino Volo because I always enjoy it there, but there aren't really very many food options, particularly if you'd like to sit down and dine somewhere. Yes, the prices are definitely higher than street price, and probably higher than typical airport prices. There are charging ports all over the place for your devices, which is nice. My big thing is that only having one line for security and not having a separate one for Pre-Check defeats the whole point. I have both CLEAR and Pre-Check, and for whatever reason when I was departing, they smashed all passengers into a single security line, which was a slow and janky process. That is what I most remember about Terminal E, so the next time I depart from here, I hope they have remedied that issue.

This is a review/hack to score your Global Entry appointments! As many know, appointments are hard to come by. Nowadays, I believed appointments are released on the first Monday of the month at 9 AM. There are paid services you can subscribe to for $30/month like Appointment Scanner. There are also free Twitter bots that capture appointments and auto release in their feed for you to subscribe to. I first subscribed to those free Twitter accounts, but still found myself to be too late for high demand centers like Boston Logan. So I changed my strategy. On certain days and times, I'm just logged in to the global entry site. I constantly refresh the Boston link to see if there is any last minute cancellation that shows up. And typically I only need to do this for a day or two. You don't need to be logged in for all hours of the day, just think about when people are likely to cancel their appointments (early morning planning for the day, lunch break, late night planning for the next day, etc). For Boston, I typically refresh the page around 6 AM, then again around 9 AM, lunchtime ish, and then again around 9 PM or 10 PM. The thing to note about cancellation is that you will want to make sure you can show up the next day or two. I've had times where I had to let go of a last minute cancellation open slot due to other obligations. Once you get the appointment, I recommend taking the public transportation since parking is so expensive. The office is currently located to the right side of Terminal E. When you first enter Terminal E, left side is international arrival area. You will see Dunkin' in the middle. To the right of Dunkin' is domestic baggage claim area. Keep walking and you will see signage for the global entry office. Once inside the waiting area, just sit down. The officers will periodically come outside to call out names based on their list. Make sure to bring your passport and two forms of ID (see their list for recommendation). Good luck!

Probably the most disgusting restroom I'm ever been to in an airport. It's obviously the restroom hadn't been attended to, pee all over the floor, trash everywhere, smells of feces. I'm ashamed as this is the international terminal and visitors see this and assume we are all dirty. For an airport the size of Logan and to be like this, appalling.

Clean airport, long security lines but moves quickly. Staff was helpful. They have a play area in terminal A. Overall, pretty quiet at 3am.

I don't mind flying out of Terminal E; it's pretty condensed and well signed making it easy to navigate (it's kind of shaped like a long hallway), and once you're through TSA it'll take you just minutes to get to your Gate (E1 to E12). It can get VERY, VERY busy here, so once you find some seats nearish your gate - stay put! and charge your devices! The dining options after security are underwhelming. They're SO overpriced, the lines are SO long, the service is SO slow. And, to all my vegetarians/vegan friends: there's not much for us. As of writing this, the post-security food options include... - Wahlburgers (open 5a to 5p everyday): serves burgers and fried food. - Dine Boston Bar & Grille (open 1p to 9p everyday): serves casual New-England/American inspired food. - Vino Volo (open 11a to 11p everyday): serves cheese, olives, nuts and wine. - Monica's Mercato (Wednesday, Thursday, Friday, Sunday, 11a to 10:30p; Monday, Tuesday, Saturday, 1p to 10:30p): serves a few different subs, a few different pizzas, and a few different pastas. - Legal Sea Foods (open 2p to 10p everyday): serves seafood. Personally, when I'm in Terminal E I just bop over to the Hudson News and pick-up something like an Odwalla or Naked juice-smoothie and a banana. The lines are still long, but move quicker at all the other places; the prices are high, but still lower than all the other places; the staff is still apathetic, but since there's dramatically less interaction it doesn't matter. Besides, for me anyway, I'm usually flying out around 9p/10p so I'm getting fed something vegan - and usually enjoying a complimentary drink of some kind - on board anyway; it makes no sense to do the sit down thing here. Stretch your legs with a few laps up and down this terminal before your flight, fill up your water bottles, make use of the Pet Relief Area if you're traveling with a four legged friend, and be kind to yourself and your seatmates (both in the airport and in the airplane)!

This was my first time flying into this airport. The airport was just as big as Atlanta Hartsfield Airport. They had so many locations of eateries and stores. The employees were very helpful whenever I asked a question about how to get to my gate, etc. I now know that I will have to plan ahead of time to get to this airport sooner because the amount of time it might take to get to the gate.

Far and away the rudest person I've interacted with at an airport, and that's saying a lot. I asked this young African American girl (at 730am on Wednesday 5/17) who was working at the counter if there was anything caffeinated. She looked at me like I was stupid while she pried herself away from texting and said "do I look like I care, go across the floor for coffee." I said, you don't have anything caffeinated that's cold here? She then sighed and rolled her eyes and said, "I don't care." I was so unbelievably appalled that this woman even has a job when she treats people like this that I said, "you know what you should really find another job that doesn't involve customers." I then left the store. She was one of the rudest people I've met in a very long time. How she even has a job is beyond me. This was at the Hudson's at Logan Airport near gate B31

Medium sized airport so plan accordingly. Curbside bag drop available for Delta Airlines. Expect potentially long lines for TSA security. There is a TSA pre check line of course as well as CLEAR and CLEAR precheck. CLEAR precheck is the superior option to bypass security line since it expedites you the very front of the TSA precheck line. There are airport lounges throughout each terminal once you get thru security . Just make sure you allow yourself enough time to drop bags , get thru security and find your gate .

Every time I go to this terminal the people act very unruly and rude and the staff don't know how to control them. The sexism is real-- I asked a male staff member twice some questions and each time some sexist male traveler would cut me off as if I Didnt exist and talked to the staff guy and the staff guy would ignore me as if I didn't already get his attention and then would cater to the men. Really? Things have gotten so sexist now, but your staff shouldn't be supporting that. It is very easy for your staff to say "wait a minute" to the men who are rude until they answer my question and then speak to the men after. That will also teach men to stop being rude to women. I dislike this terminal so much that in future flights I am going to use New York and New Jersey airports (that I have used already) to get to where I need and just use trains to get to Massachusetts from them. My parents are in MA so that is why I go there before I do international flights. But no thanks anymore. Many International people (including Americans) have very little manners in terminal E at Logan, but your staff can actually teach them by example.

Great airport...but a customer unfriendly terminal.... not the worst I've seen, but... nothing in the way of coffee or food except one overcrowded/overburdened restaurant that cannot possibly handle all the volume of travelers. They do have the omnipresent Hudson junk book and junk food stands. Saw two potential coffee kiosks for including a local Boston roaster and a Starbucks but at 0845 on a weekday morning they were as empty and abandoned as a Sutter California gold mine. No hours posted just a sign telling you to go to another terminal for coffee... Seating is limited. Bathrooms and lavatories even more so. Positive notes are: abundant charging stations for e-devices, cleanliness (due to recent renovation but not sure how long it will remain this nice), and more efficient layout to reduce excessive queuing. Hope they open up all the food kiosks or find a way to staff them. Mahalo for reading my review.

We had a horrible TSA experience at this airport. Their computer system flagged our boarding passes and we had to go to the airline desk. But the airline had our information correct, it was the tsa system that had the error (apparently it happens often enough for the Delta agent to bring it up). We had to go back again and they hand wrote the information correctly on our boarding pass because they couldn't figure out why their system was glitching. I'm glad we didn't miss our flight. We had a flight delay and gate change and the people working in the airport were just not helpful. Thank goodness for the kindness of strangers and the other passengers on our flight. We figured it out together.

Terminal E has a lot of areas to do work, charge your devices and rest. It's fairly quiet and you could even lay down and take a nap if you have a long layover. All international flights leave from this terminal. I was here on a connecting flight heading to Europe. There are not very many places to eat in this terminal and they are all VERY expensive (even by standard airport prices), like starting at $17 for just a sandwich. So either bring your own food or take the shuttle to another terminal with more variety and better prices. Most of the shops were closed as well, not sure what that was about. If I ever come through here again, I will just spend all my time in a another terminal and come over when it's close to my boarding time.

This airport is one of the nicer ones. It's very organized and the signs are well placed. Lots of food, bar, and coffee options. The speakers are good quality and makes it very easy to hear any announcements. Bathrooms were clean and smelled great.

This is the international flight flight terminal. They have the Air France and club lounges here. The TSA line is super long! Precheck or clear is a must!

This is a really big airport. We did a lot of walking when we switched planes here but it was spacious and had all the amenities one expects at a major airport. You might want to see about getting assistance if you have mobility issues as it's perfect for people who need to get their steps in

I just like it it's nice it's one of my childhood airports and it's just rly clean nice and amazing

You gotta love Logan. I have been to many airports and Logan is so easy to navigate through, there are enough restaurants and shops to keep you busy just incase you get stuck. Even when the TSA lines are long the way they get passengers through is better than most airports.

Stopped in on my flight back from Ireland. Lots of shops and places to eat. Clean and easy to get around.

Quick bite to eat with a Boston Lager before a flight. Nothing fancy just basic airport food. Nachos were goodish. Boston clam chowder was blah. Pricy at $11/small bowl. Not recommended but you're in Boston to it's kinda obligatory. Beer was reliably good because it was Sam Adams lager from the tap. Good size too at a fair price. I'd go back. Not a Bruins fan but I was forgiven that. At least I don't think anyone spitting in my food???

what a airport. as soon as I enter you can notice the way they put so much effort just you can board your plane.

absolutely apalling in comparison to any European airport. I, US citizen, was waiting in the line for customs for 1.5 hours after arrival because they only had two people working border control at 3 pm on a Monday. (One of them got up and left as I was writing this). Absolutely ridiculous and unacceptable. Really reflects incredibly poorly on the quality of organization at Boston Logan- which pains me as a Boston local.

I knew we'd be able to social distance flying out of Logan and Terminal E didn't disappoint. There's ample seating with the reduced number of flights. And the airport is doing a great job of blocking seats to force social distancing when sitting. We were lucky enough to find a little nook with seats that had foot rests attached where nobody else could sit around us. There's ample hand sanitizer around and staff cleaning. The early morning food options are limited but this review occurs during covid times and therefore I wouldn't reduce my rating due to limitations. It is completely understandable as businesses try to financially adapt.

The terminal is very nice. It has several high-end shops where you can purchase some last-minute gifts, and to duty free stores that are basically identical to one another on four ends of the terminal. Headless is a terminally is where you go for all your international flights. There is a Legal Sea Foods cafe here, long with a wine bar, and two sports bars. Definitely a place where you can pregame to get rid of those airplane jitters. If you are a credit card holder that is associated to any particular Airport Lounge, the second level in the terminal has some very nice lounges I provide shower, private study rooms, free internet, and a complimentary bar.

They have renovated and the space and looks much better now! The area before had looked dirty and old. The newer space gives off a cleaner vibe with its bright colors and white floors. The seating also has usb charging, bringing the terminal to the 21st century and is also outfitted with loads of comfy seating selection near the Starbucks. This definitely gives off a more pleasant travel experience for those coming through Logan.

A ghost town during these Covid times. Staff constantly cleaning. A noticeable increase in hand sanitizer dispensers, also gives you a timer for how long to rub your hands together. Not much is open, so if you need to exchange currency or want a better selection of snacks while you wait- grab it before you show up to the airport, as next to nothing is open for obvious reasons.

This terminal has been the only terminal I've ever been to with seats made for comfort. They have lounging chairs and comfy sofas. Although they have a limited selection, it's exciting to see. Especially since i have a bad lower back. If you're from New England then you know that the summers are always busy up until Labor Day. My wife and I were traveling to Iceland the week before Labor Day which is like the peak of the peak season. And there was no wait at all, we were able to zip through TSA in just two minutes, i kid you not, it took us just two minutes, for an INTERNATIONAL flight. The process was so seamless. I was dreading it since our Global Entry hadn't cleared yet, but they did an amazing job. They also have good eating options here like Stephanie's and Legal Seafood, which is a Bostonians favorite.

For international travelers, Boston Logan International Terminal E is an embarrassment. Way too small and crowded for the volume of international passengers. For an international gateway city and airport, there are few and overpriced amenities for international travelers and guests, in fact there are only 6 restaurants and no reasonably priced places to eat or have even a descent coffee. When crowded as is frequent these days, there are long lines to get into any restaurant and often no place to sit anywhere in the terminal. Boston you can do better than this for air travel. Your airport should not be as underfunded and inhospitable as your city transit system, which is now one of the worst in the country. Boston it's time to come into the 21st century.

Easy airport to navigate thanks to good signage.....the one exception is for central parking. Not easy to navigate and my experience was to carry a heavy suitcase up two flights because the escalator was not working. Thankfully a staff member assisted

Flying Hawaiian with a very early departure, I was shocked how little concessions were open. Starbucks manned by two people and that was about it. Sbarro opened second but it's not really my go to for breakfast. Logan needs to better address the needs of early morning customers. Also TSA Pre not available in the am.

Possibly my least favorite terminal in Logan, though something has to be said about the speed of TSA check-ins here. We got through in only 15 minutes! They did renovate the area a while aback so it's much more comfortable than it used to be. To the long layover folks, unfortunately not a lot of comfortable places to catch a few zzzs. The chairs all have armrests and while there are some comfortable chairs here and there, they are usually claimed. The food court is alright, but beware long lines at the Starbucks. (But let's be honest, did you expect a quiet Starbucks at the airport?)

$4.79 for a 1L Smart Water, accompanied by some of the worst customer service I've experienced in a loooong while. Stay thirsty my friends!!

I live the rocking chair thing Boston Logan has going on. It's been here for decades. Unfortunately that one "thing" they do to try to make the place better just isn't good enough. The TSA here is totally inept, it's not that the line isn't moving our out takes a long time. It's just that they suck at being nice to people. I also think that while qualifications are low some of these people working for TSA might not meet those basic requirements. The food here is weak to put it kindly. I've had better food in terminals in this world countries. I had a rather lengthy layover so I left completely to get dinner. It just has chain junk food mostly. Plan a layover any other place, this plave is crappy.

Arriving in Terminal E and having someone to pick you up is a very mixed blessing. For the person picking you up: getting there currently is a pain due to construction, one needs to follow the navigation AND signs, otherwise a multi-mile second approach is pretty much guaranteed. Once there, the experience is rather pleasant: there is a large cell lot right in front of the terminal, so one can just park the car, explain the own location to the arriving party and relax. Getting to the said lot is not hard: one will see the cars parked behind the fence on the left, just follow the fence AND signs until you see the entrance (past the terminal). To the airport folks - PLACE THE SIGNS EXPLAINING HOW TO FIND THE LOT ENTRANCE ON THE SAID FENCE. Until then - three stars.

Terminal E !! is an embarrassment, from the paper airplanes, to the zig zag configuration, Not to mention the gridlock kaos outside! Our airport must be the worst international airport in the nation!! My son could design a more functional and welcoming space!! Thank you Massport & Massachusetts hacks!! Do not fly in from an international destination! Go to another city and fly in on a domestic flight to Boston.

Like: The doors labelled with the airline names so that you can enter and be right at your check-in desk. Dislike: The cramped central space and massive queues leading up to security. This seriously needs a re-think. Once through security the on-air side is pretty small and crowded with not a great deal to distract you. Poor selection of shops and eateries. Make sure you have a good book to pass the time.

Logan Airport is a pretty organized place. The terminal is clean and everything is well organized. I was quite suprised at how short the security lines were and how fast I got thru it. For such a big airport, I was suprised to see how little stores there were to shop at. Each portion of the terminal had onl 2-3 stores (i.e., Bosto goods, clothing shops, massages). Prices at the store are super high (as you can expect from an airport mercant) but they have a great selection and will do if you are in a pinch.

Hmmm...mixed feelings on this terminal. If you're in the upper "international" section the gates areas are spacious and airy. There are multiple eating options and some higher end shopping (Mont Blanc, Michael Kors, those duty free places that sell liquor and perfume). I don't think a ton of flights leave from here so security doesn't look too bad. If you're in the lower "Southwest" section....well....it's not great. It's cramped, the bathrooms are kind of grimy and Its a little claustrophobic. I'm also not thrilled that there isn't a TSA Precheck line here because there's just one security line for all the SW gates and it backs up fast. There is a Kiehl's location here, so I'm rounding up to 3.

I've flown through Logan International Airport on numerous domestic flights and have always been a fan of this airport until I flew internationally through Terminal E. You would think that the restaurant selections would be better in an international terminal, but they were actually quite awful. The only dining choices in Terminal E, Level 3 were a food court, a very tiny Vino Volo, and a Dine Boston Restaurant. It was impossible to get a table at Vino Volo and Dine Boston so we were stuck dining at Sbarro. None of the gates in Terminal E are large enough to accommodate the airline passengers so we attempted to seek shelter in the airline club lounge. The lounge in Terminal E was very small and out of date. We eventually opted to patiently wait for our flight in the cramped and noisy gate that we were assigned. Free WIFI is the only redeeming amenity in this lackluster terminal.

Terminal E... Oh no baby what did you do??? Used to be so cool back in the 90s.. and a lot more hectic. The extra star is for the calmer conditions now present at Logan's international terminal. It used to be a short stacked with escalators hurried mess that always was cold and busy in the winter and humid and slow going in the summer. Check in process has dramatically improved and security doesn't seem to take nearly as long. Now its like blah... a barren wasteland .. in a very easily walkable distance. Durgin park is the only place worth stopping for a bite if you have the time, Its outrageously overpriced and the food is mediocre but your other options are the Wine bar- .. really? , Starbucks, Burger king and .. the piss poor Vineyard Grill. (its awful seriously and its at the complete opposite end of Terminal E.) Some of the gates have seating with charger ports.. some don't .. some are clearly marked.. some aren't. There are exchange kiosks but even though they have a completely outrageous exchange rate, they always run out of Euros before noon. .. if you happen to find one thats open. At least there is a Hudson News so you can get the international charger adapters you forgot to pack and some ear buds. Don't fool yourself Brookstone store,., the only reason you are in business is solely due to the fact that you are in an airport terminal. Gotta say, I find the Rocking chairs a weird but welcomed touch. Good vista to watch the activity of the planes and all.

Clean and small area, which is great if you need to change gates. Plenty of seating and outlets, but I wish they had more of the comfy chairs. There are not a lot of food options; There are only Cosi Kitchen, Burrito Elito, Dunkin Donuts, and a couple of bars. Definitely try to get something before you get to the airport.

There may be long lines in the AirTran/Southwest gates but they go so quickly it is a-okay...plus they have rocking chairs for you to sit and wait in...that makes it all worth it. Super clean terminal and easy to navigate...I love flying to/from this gate...they even have Dunkin donuts and you know America runs on it!!!

10 years ago I remember they were redoing a couple things here to update and make it more efficient. I don't remember what it was but it apparently is seamless because this visit was nice... except for the firebricks and police cars. (Look at the pics) Today it was easy on easy off... I miss Boston

Wow, well when it comes to international terminals, this is by far the smallest and least developed ones I have been to? I mean, the terminal was small, the lounges were stuffed away in what looked like a development area. There weren't any signs to say they were sorry they were under construction but that can't possibly be their permanent location, could it? I mean, seriously. If you're looking to compete on the international level as an international airport, this airport really has to step up its game. At this rate, I don't see any reason to choose Boston over other local airports for my international getaway. Restaurants were closed early so couldn't even get a bite to eat before the plane took off. The British Airway lounge was also sub par. Sure I know that I was sitting in a lounge but really. Most of the seats were uncomfortable to sit in with their preference being design over comfort. The food was also questionable. They had hummus that was lumpy with a white film of liquid on top. I think the best thing were the chocolate cookies. Thank goodness they had some of those there! Seriously though, I will likely still use the terminal just because it gives me the straightest shot to my final destination but if any other airport were to give me a direct flight, I would take it in a heart beat. As an airport, you don't want people saying that though that you only choose them because you have no choice. You want them to choose you for what you offer. Step up your game Logan!

This terminal is never a problem for me which I love. I always hate going to the airport because of all the traffic and the inconsiderate drivers/taxis. I recently done a drop off in this terminal and it was easy and I didn't feel rushed to move my car at all. I even had to wait an hour for check in and so I just sat in my car until the time cam and no one asked me to move which was super convenient instead of having to driving back around! I don't know how it is in the morning but at night time it sure isn't too busy so there weren't too many cars in the way.

Once again I found myself in a foreign airport wishing they could take some pointers from either Dublin or UK counterparts. For international customers, you tend to get the airport early(ish), so its nice to have a wide choice of food, shops, etc. Unfortunately there's not much here to keep people entertained, hardly any shops and few places to eat. In addition, there was little information on delayed flights - my flight was delayed by almost an hour, but this information wasn't relayed to anyone until after the flight should have taken off. My advice - eat before you get here, and don't be in a rush to check in too early

Just awful. An hour a half to get baggage after a long flight? Ridiculous! Get it together