Sam B.
Yelp
I must admit I've been dining here either for lunch or dinner since the restaurant opened. Each table, whether in the barroom, main dining room, or outside on the sidewalk, has usually provided guests a welcome change to the many, many other Rhinebeck options. Here, we ALWAYS knew that whatever looked interesting on the menu, a burger and fries were our failsafe. In a word, delicious!
And the other, more complicated dishes --thick pork chops, King salmon, strip steak, etc...are equally good, though pricier, of course. And the wine list always has an affordable winner! (hint: Try the BR Cohn Cab)
On my most recent visit for dinner, however, I had a different experience.
Mind you, the food we ordered was as good as ever (except the tasteless duck quesadilla) AND my whiskey pour was excellent, but for the first time, many of the traits that kept the restaurant noteworthy for so many years were no longer there.
Gone were the waiters who dressed and acted professionally, caring for the customer, and being on the ball. Gone were the clean walls and beautifully lit coffered ceilings, marred now by kick marks, ill-matched touch-up paint strokes, and spiderwebs. Dirty....and worse, the main dining room smelled.
As several reviewers have commented, and I agree, the restaurant feels tired, and old, and needs a makeover -- a freshening cleanup, as it were -- ANYTHING to remove what now feels increasingly VERY depressing.
You could start by painting, cleaning the carpets, and turning down (or off) the top-40 rock radio station!
I understand that Covid hit restaurants smack in the jaw with the loss of the quality and quantity of available workers but, come on, it's been three years now, and those excuses are hard to maintain. Successful restaurant owners MUST continue their original vigilance and not become lazy. Train your staff properly, clean the joint, and continue what you are "supposed" to do best.
Then, I'll be back.