Timmy D.
Google
Was glad to see Teuscher back in Newport Beach again so stopped by to check it out . Had hot chocolate and some of truffles . Hot chocolate was good but wasn’t blown away by chocolates .
Today was my second visit . Ask for hot chocolate again and a chocolate bar . Hot chocolate was ok , but not hot enough for me ( I always emphasize it when ordering) the lady was nice , so I decided not to make big deal and tipped her $3. I purchased coffee chocolate bar , but forgot to check whether it’s dark or milk or in between ( I am a dark chocolate guy) .So I walked out , made literally 5 steps , realized that there is no cocoa content indication on the chocolate bar , then turned around, walked back and asked if I could exchange it for just a pure dark chocolate bar . The lady promptly refused saying that I walked out ( for 5 sec) so she can’t exchange unopened chocolate bar once it was out . Seriously ? Your chocolate truffles are $4.25 a piece chocolates are $10 and $18 , so it attracts very special and devout clientele . And this is how you treat someone who is becoming a regular ? Who tips you $3 for nothing ? Needless to say it was my last time there .