Texas Roadhouse

Came in today with my husband and we saw a young man working in the back as we came in. My husband remembered him from our last visit, he brought us our food and made a joke about my husbands steak which was HILARIOUS! After that we talked for easily 15 minutes about different things, he seemed genuinely interested and engaged with the conversation (unlike your typical server who’s just working for a tip) - That’s what I call EXCELLENT service. I believe his name was CJ, he also mentioned he was 16… and to be so mature and speak so clearly and respectfully at his age, we are amazed! Absolutely would suggest the food and the atmosphere to anyone in town! 10/10 ALL AROUND!!!!

We always have great food when we dine in here. Take out is a different story. The fries were scant. We were told each entree would come with an order of bread when we ordered, and then they only put in one order of bread. Just a little disappointing. 😔

I went with my family. There were 4 of us. They sat us way in the back at one of the smallest tables ever. We got the Blossom with its "Cajun Sauce" ( that's how it is said on the actual menu). It tasted familiar, so we asked what was in it....Pretty much Ranch with Cajun Seasoning! Well, I'm allergic to Ranch and had already tasted some. Smh. I ordered the Portebello Mushroom Chicken. First, when the food came, the waitress wanted to pile up all these places and cups without removing anything. We were literally at this little table holding our old plates up just so she could set new ones down. It was so crowded and just disorganized. It was horrible. She was in such a rush she didn't even ask could she take anything until we stopped her from leaving. My chicken was NOT cooked all the way and the sauce on it was dark brown and thick and tasted bland. So I switched entrees and got the country fried sirloin. Smh it was more breading and Grey gravy then meat and when you finally DID get through to the meat it was NOT seasoned and it was watery. For an 80 tab only ate complimentary bread, baked potatoe and broccoli and a watered down ceasar salad and an allergic reaction to which the waiter said "Well next time you come there ia an allergy menu online" it should be on the actual IN STORE menu..... My son said his steak was fine. My other son said his 6oz was "Too chewy" right off the bat. So not worth the money spent. 😕

To loud can have a conversation because the music is to loud and the whole birthday celebration is crazy and noiseyou can't enjoy a good meal here my husband did get the desire temperature on the steak and this is supposed to be a steak house. My steak was supposed to be well done but I forgot to say but not charcoal

Best steaks for the price. Our waiter stayed on top of refills, which is not easy with us. Rolls where great as always.

This place is amazing!!!! The rolls just keep coming and the service is amazing! Every time I go here it is always jam packed with every seat filled, and yet they still serve me right when I need it! The refills on my drinks usually come before I even get to bottom, which is very nice. If I am still hungry for food after my dinner of rolls, I go for the chicken critters and fries. The chicken critters basket is chicken tenders, and they are the best chicken tenders I have ever had in my life. The fries are also perfectly cut and the seasoning is delicious. I highly recommend Texas Roadhouse, but be sure to get the app and get on the waitlist, because it could be a few hours if you just wander in there at dinner expecting a table.

Food was very delicious. Unfortunately they were all out of ribs, which is all I come to Texas roadhouse for, besides the rolls they also were out of Coke Zero. Which is sad because I drink it to make me feel better about eating out. Steak and smothered onions were very yummy. Our server was amazing! House salad is also God teir

When I set out at 9pm for a late dinner (was craving a cactus blossom) I did a comparison between Outback Steakhouse and Texas Roadhouse. What I read was that Texas Roadhouse was livelier, with music and line dancing, and had a better quality of steak. I chose Texas Roadhouse because I wanted an upbeat evening. Well on my way there I learned that they close at 10pm 🤯. I moved here from Phoenix where everything was open much later. I wasn't worried though due to my arrival time being before 9:30 according to my directions. I'm not sure why but my directions had me get off at Glenstone and drive through city streets instead of the freeway so I didn't arrive until 10 minutes before closing time. It took a couple minutes to be seated due to everyone trying to close and go home. Even though time was short I was asked if I wanted to pick out a steak from the display case and I said no. I was seated and told that the kitchen and bar stopped taking orders at 10. I ordered a drink and the waitress went and brought it back a couple minutes later which gave me enough time to quickly decide what steak I wanted. After I ordered the waitress said the bar closed in 2 minutes so if I wanted another drink she could quickly put the order in. My food came out quickly (so quickly I was worried it would be undercooked) but OMG everything was cooked perfectly and so delicious. My second drink came after the waitress dropped off my food and it tasted awesome as well. I was only able to eat a quarter of the meal since there was so much food. I asked for boxes to take the rest home. I was the only customer left but not once did anyone ask me to leave or even make me feel rushed. My only complaint has to do with the music and line dancing. Like I said I had looked online before hand and was excited about music and dancing and when I walked into the restaurant a big banner said line dancing every hour . I thought to myself I would have to come back on the weekend. On my way out I asked a waiter where in the restaurant the dancing took place (so I could sit near there) and was told that they don't do the line dancing anymore!!! If you don't do the line dancing anymore then at a minimum the banner in the restaurant should be taken down.

This was my first visit to the Texas Roadhouse, and I must say my introduction to the franchise came with a few surprises. When I pulled into the parking lot, I was expecting my visit to mirror every other chain steak house I had been to, however, I would soon see that this was a different steak joint. Strangely enough, my first glimpse of their customer service started in the parking lot. I just so happened to attempt to pull into a space next to where an employee was parked and was about to get something from their car. I offered to give her time to do what she needed to do before I finished parking but she politely insisted on waiting for me to park so that I didn't have to wait on her. After I parked she walked with me into the building with a friendly conversation. The hospitality continued throughout my experience with a hostess who first welcomed me, then offered me the opportunity to hand pick my steak, and then chatted with me while showing me to my table. Once seated my waitress Kara quickly greeted me and took my drink order. By this time it had become clear to me that customer care was important to this restaurant's staff. I was born and raised in Texas and steak for most Texans is as important to us as football and church. Therefore, whenever Kara was able to intelligently explain the differences between the sirloin and the ribeye then I knew I was in the right place. I was raised around cattle, was a Future Farmer of America student, and had been grilling beef since I could hold a pair of tongs, hence I had already known the difference but being served by a waitress in a chain restaurant who knew her stuff was a welcomed surprise for me. The meal was started with complimentary rolls with honey and cinnamon butter, which was wonderful. The fresh salad was just as good as the rolls and I was pleasantly surprised they had my favorite dressing, French. I ordered my ribeye medium and that is exactly what I got. Some guy named Seth was on the grill according to a sign near the hostess stand and he did a fantastic job. I asked for steak sauce just in case I needed it but I did not require it at all. The steak was tender, juicy, and flavorful just as it was presented to me. I was convinced that I was sitting in a roadhouse that had been birthed from my home state but imagine my astonishment to read on their website that the first Texas Roadhouse was opened in Clarksville, Indiana, in 1993. Surprise! In conclusion, I can not say enough about how friendly the staff was. I was blown away by their knowledge of cuts of beef and the precision of the chef to cook my steak exactly as I ordered it which is quite rare in my experience. No pun intended. Thanks, Texas Roadhouse I will be back.

Texas Roadhouse is probably my favorite chain restaurant. This location used to be absolutely stellar since it opened. Something however in the last 6 months or so, has this place having very very slow service, inconsistent service and at times, the food itself is off. In my latest trip, service lacked and our appetizer was missed (happened to other tables too). The food however, was actually very good....just took for-everrrrr to come out of the kitchen. I wish them luck on getting back on track. Again, this place was good for so long. Hope they get back to it...

I had the sirloin and shrimp, the sirloin was delicious the shrimp was ok, the service was great and the restaurant was clean and very busy

Texas Roadhouse has always been an amazing restaurant. The food to me was also impeccable, and is hard to beat. The restaurant is very ecstatic but also loud. The service is often very well, only having bad luck once or twice. This is the place to go!

This place is always a consistent great meal choice. Service and food quality is great for a large chain restaurant! Do expect to have a short wait during dinner hours. The vibe is typical for. Texas road house, normal noise and shouts for those individuals celebrating a birthday.

It was crowded on a Tues night so we sat at the bar to avoid the wait and service was pretty good. I ordered the Salmon with a sweet potato and chili. It took awhile to get their famous bread rolls from the bar keep and the butter was almost frozen but the buns were tasty! Then my chili came out luke warm at best which is such a bummer when that happens. Never saw a manager to say anything so just pressed on and the chili tasted good as always. The salmon came out shortly after on a small dish with the sweet potato. The salmon was prepared well (maybe slightly over cooked) but it was still good. Overall the meal was good not great.

It's your typical Texas Roadhouse. It's an extremely popular location I'd highly recommend getting here prior to 5:30 as they run short on parking and you'll have a long wait to get seated. I sat at the bar which had excellent service. Both bar tenders were very attentive. Beer was nice and cold. I'm pretty much on a meat only diet so I only got filet medallions. Was a little turned off on the presentation. Which how can you mess up throwing 3 pieces of steak you say. It must have sat there a long while or something as it was borderline steak soup. Don't know if it was dipped in au jus or what the deal was. I order this at every location and never experienced that so was a bit odd. Steak had good flavor with 2 of the filets super tender and a 3rd I decided to skip as it was a bit tough. Will be back here on my next visit.

Always delicious. Best steaks around and good sides. Thanks for another great dinner.

Journey was an excellent waitress. She was very attentive and got us everything we needed and more. It's busy inside, but we were sat promptly and food was brought out quickly. Our shrimp was delicious and our steaks were cooked perfectly. We appreciated the kid- friendly environment and look forward to coming back.

Go here with my partner multiple times, great atmosphere, fun setting, be prepared to be in a loud environment sometimes due to celebrations and birthdays. Food comes out fairly quick and service is always good, employees seem very happy!

Steaks were great ! We ordered to got . It was even there with no waiting. Truly a great grab and go for dinner, awesome sweet potato and baked potatoes. Great jot TRH

I've visited multiple steakhouses in Springfield and I find the experience has been just the same as out in Arizona where I am from. That is that unless I buy a steak and grill it myself the ONLY other place I can get a consistent steak is at the Texas Roadhouse. I just have not had a bad steak here and the sides are awesome as well. I am not a huge fan of salads but they really do a decent salad here. Did I say the steaks are awesome? They are, and in my humble opinion the only way to get a better steak is to hit Costco and fire up the grill yourself.

Tuesday night busy at 6. App had the onion good. two prime ribs small and large both tasty and tender. The herb crusted chicken tasted good but portion was very small. Rolls are good

Springfield MO!!! SHAME on YOU!!! Staff are terrible ppl. Watched a waitress "accidently" spill ranch down the side of a new girl. She was obviously trying to learn and asking alot of questions...the rest of the waitresses set her up to look dumb while the others recorded. Had her carry a tray of sirloins out telling her she could only use one hand and not her shoulder or she would be wrote up. Poor girl ate it and hit her head! Manager did not care. Will NOT be going back.

Appetizer (rattlesnake bites)was still cold in the middle and a manager had to come ask what was the matter after we told the server. They brought new ones quickly. Potatoes with gravy had a skin on it from sitting too long. The pulled pork sandwich was the weirdest thing Iv ever seen. It was like a clump of mashed up pork in the shape of a chicken breast on a roll - Didn't taste like pork either. We were also charged for a drink that came with a kids meal. All things were fixed, but server seemed bothered we caught the mistakes because then she had to do more work. Appetizers and salads came before drinks. Music was super loud. Like couldn't talk to each other loud.

The food was good. I went there about 3:00 on Saturday afternoon. To not wait, I sat at the bar. The bartender brought me a menu and some rolls. I decided what I wanted, closed my menu and ate a roll. I waited almost 15 minutes to give my order. This younger woman came and sat a few stools away from me (I'm an older lady but not a bag lady or meth head). The same bartender gave her a menu and some rolls and started to take her order. I said to him "are you kidding me? I've been waiting to give you my order and you are taking hers before mine?" He looked at me like I was something dirty on the bottom of his shoe. He came over and took my order. Didn't say anything like "oh I'm sorry". With service like that, you deserve 2 stars. He definitely didn't get a tip.

Such a bummer that I have to leave this review. We love this location. It's in a great area and they always do well. Tonight was a shocker. A server by the name of camy had a really bad attitude towards our table. We will definitely broaden our steakhouse choices now. We will be visiting less here to avoid her and having another bad experience.

The food was fantastic, the wait was minimal, and our server Evan was hustling to keep our drinks filled and took really good care of us! Great job by all in Springfield!!!

Here for first time. Clean restaurant. Friendly staff. There before 5 pm but not eating off the early dining menu. (We received hand held menus without having to download it). See pics. Complimentary rolls and sweetened butter to start. Hand selected our 14 oz Ribeye steak. Perfect marbling. Medium Rare, soft, tender, juicy and perfectly seasoned. Baked potato and side salad with a side kick of Ribs completed our meal. Delicious!! We will be back.

Our food was great. Our server named Zach was super attentive and helpful. It was very busy (We went on a Friday night at 7:00), yet we got our food fast. I had a steak that was cooked perfectly. We were seated very fast after holding our spot on their app. It was a little loud, but we could hear eachother just fine. Highly reccomend!

Food is good they just need to let you taste the meat. I recommend telling them to go easy on the seasonings if you want have any chance of tasting the steak.

Steaks are always on point; very popular thus the long lines...! Worth the wait however

I had never been here before, but we had family in town who wanted steak. We had reservations for 5:45, but they didn't get us seated till 6:15. The service was okay, but lots of confusion "maybe new staff?" It took over an hour to get out food. It was a bit busy, but an hour anywhere no matter the crowd is a bit ridiculous. The steak was pretty good, but the ribs were amazing. I'd go again for the ribs, but would probably just get take out.

My filet was so tough I couldn't eat it. My husbands was burnt. Broccoli was bitter. I have ordered the medallions, but they always overcook them.

I just found out that my FAVORITE server was fired!! That was the only reason i came in. She was super friendly and always told me about the hacks. Now i dont even want to step foot in or support a texas roadhouse!! The interior of this place also needs some work. It never seemed to be cleaned right, whenever i asked for a manager i could NEVER get one. The food was just okay, usually was overcooked and the steaks are VERY VERY bland. Id say SaltGrass might be a better place to go for the price your paying. Really still cant believe they fired my favorite server. She was the only one that actually seemed to like her job now it just seems dead inside the restaurant. I will complain to corporate.

We ate there last night 4/7/23 and we were a party of four, and let me just say it was terrible. We have been regulars here for several years but we won't be going back after last night. We had joined the waitlist at 5:45 pm last night and were given an approximate arrival time around 7:30. We arrived at 7:30pm and let them know we were there. We were seated rather quickly and then we placed our order to include an appetizer. The appetizer and drinks arrived fairly quickly but our waitress never brought us any small plates so we were eating off our napkins. Then we waited and waited some more. We had prepurchased movie tickets for a 9:30 showing figuring we had more than enough time to eat and get to the movie. People who were being seated a half hour after we were were sitting and enjoying their meals and we were left to sit for over an hour and a half. We finally got ahold of the waitress and told her at 9pm that we would have to have our meals boxed because we had to go. It took another 15 minutes and she finally delivered our food in boxes. I paid the tab at our table kiosk. She dropped off the wrong receipt to us. I spoke with a manager who figured out we had received the wrong bill and after we told her everything that happened she dismissed us without an apology or offering in any way to compensate for the fact that I just paid $94 dollars for what was now take out and would have to be eaten at midnight after we got home from our movie or heated up the next day I did pay the correct bill after all, but the server was obviously new. I get there is a learning curve in a busy restaurant, but after our experience, the manager should have done better. Our steaks are better seasoned etc on our own grill. Next time we will go to one of the other competitors we like or just cook on our own grill a better steak. What was supposed to be a relaxing treat for us turned into a stressful evening and management didn't seem to care. We WONT EVER be back!

It was our 1st time at the Springfield Missouri Texas Roadhouse & it certainly did not disappoint. We arrived without reservation/pre check in & were seated within 15 minutes the restaurant was very busy for 8pm on a Tuesday. Our server Alexis was friendly & engaging. Started off with drinks an iced tea & a Kenny's Cooler w Island Kicker. Hubby ordered the 23oz Porterhouse steak, medium rare, fries & fries for his sides, & the side kick of ribs. Prior to ordering he informed Alexis of his dairy allergy. I ordered the side dinner salad (to be served with meal) as we would be "sharing" the meat portions. I'm not a big eater so this works better for us less wasting of food. Our meal arrived without too much delay especially since we don't have any appetizers or pre dinner salads. Everything was perfect, the steak was delicious, tender & perfectly cooked, the ribs were fall apart deliciousness, fries were hot & the salad plentiful. My drink was delicious & hubby's tea always full. Alexis checked on us a couple of times making sure there was nothing we needed & everything was ok. The only drawback was I only remembered to take photo of my drink I forgot to take any when our food arrived because we were more interested in eating the deliciousness then documenting it.... maybe next time. All in all a wonderful dining experience.

Great food, great service and the rolls and cinnamon butter are the best!!! The steaks were cooked perfectly!

I was there Saturday and chose a huge steak from the case. I was so excited because the first time I splurged on one it was absolutely amazing. This time it was a complete waste of money. I ordered my steak medium and it was burnt and tough. My mistake was not sending it back.

For the price and casual atmosphere and the great food and service this is a great place to go to! They have something for everyone. From little kids to picky older people like myself. Don't hesitate to ask to add or change anything from any meal. They will make it the way you want. Just a great place!

This place is always busy. The food is pretty good. Sometimes I think they could pay a bit more attention to carry out orders. Just double check everything g before leaving. I think they are just overwhelmed and miss things.

Visited the Texas Roadhouse in Springfield a couple of weeks ago. After reading the reviews, we were skeptical; however, decided to take the plunge. Service was impeccable, steaks were delicious and outstanding. The only issue was the rolls were a little hard - as if they were yesterday's rolls. We will definitely return.

Party of four. Everyone enjoyed the rolls and their salads. Three out of thought their steaks were very good but the other felt their steak was a bit under cooked. Overall the food met our expectations. Our server, Kailee, was refreshingly jovial, attentive and helpful!

Steak was good. Restaurant is gross. Pick up all the used napkins and wipe the tables.

We love Texas Road House. It a family favorite. Here is a quick review of our last visit. The Hamburger was so good! The fries weren't my fave. The Mac N Cheese was basically what I make at home from a box but we were warned so that was in us. The rolls and cinnamon butter were excellent! Our server (Aiden I believe) was AMAZING! He never skipped a beat. He kept the rolls and drinks coming. He always checked on us and was super friendly. We visit here every few months and always have great service but this young guy was really great!

KC Strip was ok. Beer was cold. Service was standard. On the night I was there the kitchen was very slow, but the dinner rush had just ended. Could have just been a off night. I didn't do them any favors by coming in too close to closing time, so that is bad on me.

My husband and I ordered the hot honey shrimp and also the grilled chicken and hot honey shrimp meal and it was horrible!!! The shrimp was the small , salad sized poor quality, virtually tasteless shrimp. And the breading on it was so salty that we began to scrape it off. The grilled chicken was not the portion advertised. Instead, it was an extremely thin chicken breast that had been sliced in half. The bread was nice and fresh, but they forgot our broccoli.

We put our name on the list at 7:02 PM and it said 15-30 minutes to be seated. We got a text to be seated at 8:17 PM. We placed our order and food did not come out until 9:10 PM for a two people dinner. When our food came out, the steak & mushrooms were cold and we had to wait another 10 minutes for the other sides to come out.

I'm from Texas visiting with family and we went to this spot for dinner, didn't make it lol it was that famous it made us wait for an hour. Loved the Texas flag flying high and proud on top of the building lol I told my family we will continue trying out Missouri local spot for the mean time until we get home to have the Texas Roadhouse experience again. Spot looks neat by the way! So if you're looking to come to this spot, I'd suggest to call in ahead of time for a spot.

Enjoyed the entire meal from service to food taste. Ordered the Filet Salad with Thousand Island Dressing as this is hubs favorite and Full Slab of Ribs with Cesar Salad and Loaded Baked Potato. Brought home enough for tonight's meal. Will definitely be returning as this is one of our go to supper dining places.

This place is so horrible me and my brother waited for an hour and a half and still couldn't even be seated for 2 ppl... I went and ask the host how much long will the wait be and she said 15 more mins. A party of 4 came in and got seated right away...

I ordered the bone-in Ribeye. It was thick, juicy, tender, cooked to perfection. The service at the bar was friendly. I let the bartender pick my beer and it was excellent. The salad was good, not excellent. The sweet potato was excellent. I felt it was a good bargain considering the quality. I recommend this restaurant. Wonderful!

This restaurant is quite literally the worst place, coming from a former employee. Food quality has drastically gone down. The inside of the building itself is one of the dirtiest I've seen and constantly has maintenance issues. The owner is never in the building and does not know anything about what goes on in that building. I would never recommend working at this restaurant. Unless you are the select few that are favored, be prepared to be disrespected and looked down upon. The fact that 20 year olds run this restaurant with no experience should speak for itself. Corporate complaints have been made by multiple employees and nothing has been done about it. I would highly discourage any support of this business.

You can never get in a 4 hour wait seriously make it bigger. But another time we did get in there are so many servers on. The prime rib was ok. Not the best. The sides were not hot but warm. Never got refills only saw him when it was check time.

We have enjoyed this place in the past but I think last night was our last visit. I called at 5:30 to join the waitlist. I was told it would be a 1 hour 10 minute wait. I arrived at 6:40 and checked in. At 7:07 we received the text to come to the host stand. The young lady said they were just getting our table ready and would call us soon. 15 minutes later we asked about our table and the same young lady said she didn't have us on the list. I showed her the text and she found a table. Great! I appreciate when mistakes are corrected. The waitress came and took our order. Then we waited. And waited. Occasionally, the waitress came and apologized for the wait. At one point she said the machine in the kitchen that prints tickets had failed so food wasn't coming out. She said there would be a discount. She also said she'd be right back with free appetizers. We never saw those. We did continue to see other tables getting food. At 9:30 we decided that we had waited long enough and left. We told a man in the lobby we were leaving and he told us the food would be just be 5 minutes. 2 hours was long enough. We were done. In the past, we've gone here several times a year, but something has happened. I've never seen customer service this bad.

On five-day vacation, treated our friends hosting us to late dinner as Texas Roadhouse we all knew (not local). Two sirloins ordered medium and medium well, both came out grey WELL DONE. Salmon was dry and tasteless. Meal was a disappointment especially for the money paid. Side dishes were fine, waitress was new but she did good. It was late and we were tired and hungry and just ate. Disappointed in the franchise.

When we showed up it seemed vary busy however my party of 4 was sat almost immediately and felt like everyone there had a very friendly attitude. All of us enjoyed our food once it came out and overall we were very impressed with how fast everyone was working considering the customer rush they seemed to be in.

Service was decent and sides were good. My sirloin was ordered med well and came to the table a lot closer to rare than even a medium. Server literally apologized as he was walking away from the table. I was disappointed that no one cared the food was not prepared as ordered.

Forever waits, unfriendly staff. Floors where nasty as same for the tables. Hostess were incredibly rude