Texas Roadhouse

Texas Roadhouse always delivers a good experience and meal. The steaks, chicken, salads, and especially the rolls are just good. Service was splendid. It was packed yet the server checked in on us what felt like every five minutes. Everything was great besides the wait time. No reservation on a Saturday night and it was 105 minutes to be fitted. They have a nice pick-up area with heat lamps so it wasn't bad. Great staff all-around

Good was good. The only bummer was I whispered to the hostess about birthday...she said tell waiteress. Whispered it to waitress. Then later waitress says "all we do is the saddle for the birthday,,,sure you want me to do it. Well the birthday person heard it and said no. She should have never ruined it that way. H would have done it if not asked.

This was our first visit and we'll the food was worth the wait. Everything from the rolls thru to the main event was so good. My steak was prepared correctly and was an excellent cut of beef. My wife's chicken was so good she eat every last bit (which she almost never does). Our server was quick to the table and kept checking in on us, which I always appreciate.

In a 2-week trip to USA we ate there twice: sirloin, rib-eye, shrimps, ribs, green bean, sweet-potato. Their rib-eye was the best food I have eaten in the USA. Llng waiting if you do not put yourself on the waiting list beforehand. Food: 5/5 the bread and butter were for my European tongue too sweet. 3/5 The sidedishes were ok. 4/5 The rins were ok. 3/5 the sirloin (medium-rare) was all right. 4/5 The rib-eye (medium-rate) was extraordinary. 5/5 Service: kind, attentive Design: cool, fits to a roadhouse; toilets were clean; no smoke in the dining area 5/5

Brought my daughter here for her birthday. The food was wonderful, the portions were huge. Our server was very attentive and kind. The bread and butter is my favorite! Love this place!

They forgot my A1 everyone else around the table had them but us, the runner was really rude but I guess that is a runner for you... My old man's steak was overcooked had to wait for second stake. However it was all right. This place was our first restaurant 10 years ago on the i love you.... Happy anniversary

Texas Roadhouse has always been my wife’s favorite spot, and we’ve built a tradition of celebrating her birthday there every December. Unfortunately, this recent visit left us questioning whether that tradition will continue. While the food itself was good, the customer service completely derailed our date night. From the start, the greeter was openly rude and visibly upset simply because we requested a more private table. From that point on, the atmosphere shifted—we were watched in an uncomfortably obvious way, service was minimal, and to make matters worse, part of our order never even made it to the table. What should have been a special evening for my wife felt tense and disappointing. We don’t expect perfection, but we do expect basic courtesy, professionalism, and care—especially at a place we’ve supported and returned to year after year. Right now, I’m honestly reconsidering our December visit, which says a lot given how much this restaurant has meant to us. I hope management sees this for what it is: not a complaint for the sake of complaining, but honest feedback from loyal guests who want to see the Texas Roadhouse experience live up to the hospitality it promises. An acknowledgment and genuine apology would go a long way.

We've visited this location several times. The food and service has been hit or miss. The food more hit, the service more miss. We've had great steaks and tendon-riddled steaks. The hubby had learned to pick his streak out of the cooler. We'll likely visit again though not sure how soon.

This was my first visit to the Texas Roadhouse, and I must say my introduction to the franchise came with a few surprises. When I pulled into the parking lot, I was expecting my visit to mirror every other chain steak house I had been to, however, I would soon see that this was a different steak joint. Strangely enough, my first glimpse of their customer service started in the parking lot. I just so happened to attempt to pull into a space next to where an employee was parked and was about to get something from their car. I offered to give her time to do what she needed to do before I finished parking but she politely insisted on waiting for me to park so that I didn't have to wait on her. After I parked she walked with me into the building with a friendly conversation. The hospitality continued throughout my experience with a hostess who first welcomed me, then offered me the opportunity to hand pick my steak, and then chatted with me while showing me to my table. Once seated my waitress Kara quickly greeted me and took my drink order. By this time it had become clear to me that customer care was important to this restaurant's staff. I was born and raised in Texas and steak for most Texans is as important to us as football and church. Therefore, whenever Kara was able to intelligently explain the differences between the sirloin and the ribeye then I knew I was in the right place. I was raised around cattle, was a Future Farmer of America student, and had been grilling beef since I could hold a pair of tongs, hence I had already known the difference but being served by a waitress in a chain restaurant who knew her stuff was a welcomed surprise for me. The meal was started with complimentary rolls with honey and cinnamon butter, which was wonderful. The fresh salad was just as good as the rolls and I was pleasantly surprised they had my favorite dressing, French. I ordered my ribeye medium and that is exactly what I got. Some guy named Seth was on the grill according to a sign near the hostess stand and he did a fantastic job. I asked for steak sauce just in case I needed it but I did not require it at all. The steak was tender, juicy, and flavorful just as it was presented to me. I was convinced that I was sitting in a roadhouse that had been birthed from my home state but imagine my astonishment to read on their website that the first Texas Roadhouse was opened in Clarksville, Indiana, in 1993. Surprise! In conclusion, I can not say enough about how friendly the staff was. I was blown away by their knowledge of cuts of beef and the precision of the chef to cook my steak exactly as I ordered it which is quite rare in my experience. No pun intended. Thanks, Texas Roadhouse I will be back.

Texas Roadhouse is probably my favorite chain restaurant. This location used to be absolutely stellar since it opened. Something however in the last 6 months or so, has this place having very very slow service, inconsistent service and at times, the food itself is off. In my latest trip, service lacked and our appetizer was missed (happened to other tables too). The food however, was actually very good....just took for-everrrrr to come out of the kitchen. I wish them luck on getting back on track. Again, this place was good for so long. Hope they get back to it...

I had the sirloin and shrimp, the sirloin was delicious the shrimp was ok, the service was great and the restaurant was clean and very busy

Texas Roadhouse has always been an amazing restaurant. The food to me was also impeccable, and is hard to beat. The restaurant is very ecstatic but also loud. The service is often very well, only having bad luck once or twice. This is the place to go!

This place is always a consistent great meal choice. Service and food quality is great for a large chain restaurant! Do expect to have a short wait during dinner hours. The vibe is typical for. Texas road house, normal noise and shouts for those individuals celebrating a birthday.

It was crowded on a Tues night so we sat at the bar to avoid the wait and service was pretty good. I ordered the Salmon with a sweet potato and chili. It took awhile to get their famous bread rolls from the bar keep and the butter was almost frozen but the buns were tasty! Then my chili came out luke warm at best which is such a bummer when that happens. Never saw a manager to say anything so just pressed on and the chili tasted good as always. The salmon came out shortly after on a small dish with the sweet potato. The salmon was prepared well (maybe slightly over cooked) but it was still good. Overall the meal was good not great.

It's your typical Texas Roadhouse. It's an extremely popular location I'd highly recommend getting here prior to 5:30 as they run short on parking and you'll have a long wait to get seated. I sat at the bar which had excellent service. Both bar tenders were very attentive. Beer was nice and cold. I'm pretty much on a meat only diet so I only got filet medallions. Was a little turned off on the presentation. Which how can you mess up throwing 3 pieces of steak you say. It must have sat there a long while or something as it was borderline steak soup. Don't know if it was dipped in au jus or what the deal was. I order this at every location and never experienced that so was a bit odd. Steak had good flavor with 2 of the filets super tender and a 3rd I decided to skip as it was a bit tough. Will be back here on my next visit.

Always delicious. Best steaks around and good sides. Thanks for another great dinner.

Journey was an excellent waitress. She was very attentive and got us everything we needed and more. It's busy inside, but we were sat promptly and food was brought out quickly. Our shrimp was delicious and our steaks were cooked perfectly. We appreciated the kid- friendly environment and look forward to coming back.

Go here with my partner multiple times, great atmosphere, fun setting, be prepared to be in a loud environment sometimes due to celebrations and birthdays. Food comes out fairly quick and service is always good, employees seem very happy!

Steaks were great ! We ordered to got . It was even there with no waiting. Truly a great grab and go for dinner, awesome sweet potato and baked potatoes. Great jot TRH

I've visited multiple steakhouses in Springfield and I find the experience has been just the same as out in Arizona where I am from. That is that unless I buy a steak and grill it myself the ONLY other place I can get a consistent steak is at the Texas Roadhouse. I just have not had a bad steak here and the sides are awesome as well. I am not a huge fan of salads but they really do a decent salad here. Did I say the steaks are awesome? They are, and in my humble opinion the only way to get a better steak is to hit Costco and fire up the grill yourself.

Tuesday night busy at 6. App had the onion good. two prime ribs small and large both tasty and tender. The herb crusted chicken tasted good but portion was very small. Rolls are good

Springfield MO!!! SHAME on YOU!!! Staff are terrible ppl. Watched a waitress "accidently" spill ranch down the side of a new girl. She was obviously trying to learn and asking alot of questions...the rest of the waitresses set her up to look dumb while the others recorded. Had her carry a tray of sirloins out telling her she could only use one hand and not her shoulder or she would be wrote up. Poor girl ate it and hit her head! Manager did not care. Will NOT be going back.

Appetizer (rattlesnake bites)was still cold in the middle and a manager had to come ask what was the matter after we told the server. They brought new ones quickly. Potatoes with gravy had a skin on it from sitting too long. The pulled pork sandwich was the weirdest thing Iv ever seen. It was like a clump of mashed up pork in the shape of a chicken breast on a roll - Didn't taste like pork either. We were also charged for a drink that came with a kids meal. All things were fixed, but server seemed bothered we caught the mistakes because then she had to do more work. Appetizers and salads came before drinks. Music was super loud. Like couldn't talk to each other loud.

The food was good. I went there about 3:00 on Saturday afternoon. To not wait, I sat at the bar. The bartender brought me a menu and some rolls. I decided what I wanted, closed my menu and ate a roll. I waited almost 15 minutes to give my order. This younger woman came and sat a few stools away from me (I'm an older lady but not a bag lady or meth head). The same bartender gave her a menu and some rolls and started to take her order. I said to him "are you kidding me? I've been waiting to give you my order and you are taking hers before mine?" He looked at me like I was something dirty on the bottom of his shoe. He came over and took my order. Didn't say anything like "oh I'm sorry". With service like that, you deserve 2 stars. He definitely didn't get a tip.

Such a bummer that I have to leave this review. We love this location. It's in a great area and they always do well. Tonight was a shocker. A server by the name of camy had a really bad attitude towards our table. We will definitely broaden our steakhouse choices now. We will be visiting less here to avoid her and having another bad experience.

The food was fantastic, the wait was minimal, and our server Evan was hustling to keep our drinks filled and took really good care of us! Great job by all in Springfield!!!

Here for first time. Clean restaurant. Friendly staff. There before 5 pm but not eating off the early dining menu. (We received hand held menus without having to download it). See pics. Complimentary rolls and sweetened butter to start. Hand selected our 14 oz Ribeye steak. Perfect marbling. Medium Rare, soft, tender, juicy and perfectly seasoned. Baked potato and side salad with a side kick of Ribs completed our meal. Delicious!! We will be back.

Our food was great. Our server named Zach was super attentive and helpful. It was very busy (We went on a Friday night at 7:00), yet we got our food fast. I had a steak that was cooked perfectly. We were seated very fast after holding our spot on their app. It was a little loud, but we could hear eachother just fine. Highly reccomend!

Food is good they just need to let you taste the meat. I recommend telling them to go easy on the seasonings if you want have any chance of tasting the steak.

Steaks are always on point; very popular thus the long lines...! Worth the wait however

I had never been here before, but we had family in town who wanted steak. We had reservations for 5:45, but they didn't get us seated till 6:15. The service was okay, but lots of confusion "maybe new staff?" It took over an hour to get out food. It was a bit busy, but an hour anywhere no matter the crowd is a bit ridiculous. The steak was pretty good, but the ribs were amazing. I'd go again for the ribs, but would probably just get take out.

My filet was so tough I couldn't eat it. My husbands was burnt. Broccoli was bitter. I have ordered the medallions, but they always overcook them.

I just found out that my FAVORITE server was fired!! That was the only reason i came in. She was super friendly and always told me about the hacks. Now i dont even want to step foot in or support a texas roadhouse!! The interior of this place also needs some work. It never seemed to be cleaned right, whenever i asked for a manager i could NEVER get one. The food was just okay, usually was overcooked and the steaks are VERY VERY bland. Id say SaltGrass might be a better place to go for the price your paying. Really still cant believe they fired my favorite server. She was the only one that actually seemed to like her job now it just seems dead inside the restaurant. I will complain to corporate.

We ate there last night 4/7/23 and we were a party of four, and let me just say it was terrible. We have been regulars here for several years but we won't be going back after last night. We had joined the waitlist at 5:45 pm last night and were given an approximate arrival time around 7:30. We arrived at 7:30pm and let them know we were there. We were seated rather quickly and then we placed our order to include an appetizer. The appetizer and drinks arrived fairly quickly but our waitress never brought us any small plates so we were eating off our napkins. Then we waited and waited some more. We had prepurchased movie tickets for a 9:30 showing figuring we had more than enough time to eat and get to the movie. People who were being seated a half hour after we were were sitting and enjoying their meals and we were left to sit for over an hour and a half. We finally got ahold of the waitress and told her at 9pm that we would have to have our meals boxed because we had to go. It took another 15 minutes and she finally delivered our food in boxes. I paid the tab at our table kiosk. She dropped off the wrong receipt to us. I spoke with a manager who figured out we had received the wrong bill and after we told her everything that happened she dismissed us without an apology or offering in any way to compensate for the fact that I just paid $94 dollars for what was now take out and would have to be eaten at midnight after we got home from our movie or heated up the next day I did pay the correct bill after all, but the server was obviously new. I get there is a learning curve in a busy restaurant, but after our experience, the manager should have done better. Our steaks are better seasoned etc on our own grill. Next time we will go to one of the other competitors we like or just cook on our own grill a better steak. What was supposed to be a relaxing treat for us turned into a stressful evening and management didn't seem to care. We WONT EVER be back!

It was our 1st time at the Springfield Missouri Texas Roadhouse & it certainly did not disappoint. We arrived without reservation/pre check in & were seated within 15 minutes the restaurant was very busy for 8pm on a Tuesday. Our server Alexis was friendly & engaging. Started off with drinks an iced tea & a Kenny's Cooler w Island Kicker. Hubby ordered the 23oz Porterhouse steak, medium rare, fries & fries for his sides, & the side kick of ribs. Prior to ordering he informed Alexis of his dairy allergy. I ordered the side dinner salad (to be served with meal) as we would be "sharing" the meat portions. I'm not a big eater so this works better for us less wasting of food. Our meal arrived without too much delay especially since we don't have any appetizers or pre dinner salads. Everything was perfect, the steak was delicious, tender & perfectly cooked, the ribs were fall apart deliciousness, fries were hot & the salad plentiful. My drink was delicious & hubby's tea always full. Alexis checked on us a couple of times making sure there was nothing we needed & everything was ok. The only drawback was I only remembered to take photo of my drink I forgot to take any when our food arrived because we were more interested in eating the deliciousness then documenting it.... maybe next time. All in all a wonderful dining experience.

Great food, great service and the rolls and cinnamon butter are the best!!! The steaks were cooked perfectly!

I was there Saturday and chose a huge steak from the case. I was so excited because the first time I splurged on one it was absolutely amazing. This time it was a complete waste of money. I ordered my steak medium and it was burnt and tough. My mistake was not sending it back.

For the price and casual atmosphere and the great food and service this is a great place to go to! They have something for everyone. From little kids to picky older people like myself. Don't hesitate to ask to add or change anything from any meal. They will make it the way you want. Just a great place!

This place is always busy. The food is pretty good. Sometimes I think they could pay a bit more attention to carry out orders. Just double check everything g before leaving. I think they are just overwhelmed and miss things.

Visited the Texas Roadhouse in Springfield a couple of weeks ago. After reading the reviews, we were skeptical; however, decided to take the plunge. Service was impeccable, steaks were delicious and outstanding. The only issue was the rolls were a little hard - as if they were yesterday's rolls. We will definitely return.

Party of four. Everyone enjoyed the rolls and their salads. Three out of thought their steaks were very good but the other felt their steak was a bit under cooked. Overall the food met our expectations. Our server, Kailee, was refreshingly jovial, attentive and helpful!

Steak was good. Restaurant is gross. Pick up all the used napkins and wipe the tables.

We love Texas Road House. It a family favorite. Here is a quick review of our last visit. The Hamburger was so good! The fries weren't my fave. The Mac N Cheese was basically what I make at home from a box but we were warned so that was in us. The rolls and cinnamon butter were excellent! Our server (Aiden I believe) was AMAZING! He never skipped a beat. He kept the rolls and drinks coming. He always checked on us and was super friendly. We visit here every few months and always have great service but this young guy was really great!

KC Strip was ok. Beer was cold. Service was standard. On the night I was there the kitchen was very slow, but the dinner rush had just ended. Could have just been a off night. I didn't do them any favors by coming in too close to closing time, so that is bad on me.

My husband and I ordered the hot honey shrimp and also the grilled chicken and hot honey shrimp meal and it was horrible!!! The shrimp was the small , salad sized poor quality, virtually tasteless shrimp. And the breading on it was so salty that we began to scrape it off. The grilled chicken was not the portion advertised. Instead, it was an extremely thin chicken breast that had been sliced in half. The bread was nice and fresh, but they forgot our broccoli.

We put our name on the list at 7:02 PM and it said 15-30 minutes to be seated. We got a text to be seated at 8:17 PM. We placed our order and food did not come out until 9:10 PM for a two people dinner. When our food came out, the steak & mushrooms were cold and we had to wait another 10 minutes for the other sides to come out.

I'm from Texas visiting with family and we went to this spot for dinner, didn't make it lol it was that famous it made us wait for an hour. Loved the Texas flag flying high and proud on top of the building lol I told my family we will continue trying out Missouri local spot for the mean time until we get home to have the Texas Roadhouse experience again. Spot looks neat by the way! So if you're looking to come to this spot, I'd suggest to call in ahead of time for a spot.

Enjoyed the entire meal from service to food taste. Ordered the Filet Salad with Thousand Island Dressing as this is hubs favorite and Full Slab of Ribs with Cesar Salad and Loaded Baked Potato. Brought home enough for tonight's meal. Will definitely be returning as this is one of our go to supper dining places.

This place is so horrible me and my brother waited for an hour and a half and still couldn't even be seated for 2 ppl... I went and ask the host how much long will the wait be and she said 15 more mins. A party of 4 came in and got seated right away...

I ordered the bone-in Ribeye. It was thick, juicy, tender, cooked to perfection. The service at the bar was friendly. I let the bartender pick my beer and it was excellent. The salad was good, not excellent. The sweet potato was excellent. I felt it was a good bargain considering the quality. I recommend this restaurant. Wonderful!

This restaurant is quite literally the worst place, coming from a former employee. Food quality has drastically gone down. The inside of the building itself is one of the dirtiest I've seen and constantly has maintenance issues. The owner is never in the building and does not know anything about what goes on in that building. I would never recommend working at this restaurant. Unless you are the select few that are favored, be prepared to be disrespected and looked down upon. The fact that 20 year olds run this restaurant with no experience should speak for itself. Corporate complaints have been made by multiple employees and nothing has been done about it. I would highly discourage any support of this business.

You can never get in a 4 hour wait seriously make it bigger. But another time we did get in there are so many servers on. The prime rib was ok. Not the best. The sides were not hot but warm. Never got refills only saw him when it was check time.

We have enjoyed this place in the past but I think last night was our last visit. I called at 5:30 to join the waitlist. I was told it would be a 1 hour 10 minute wait. I arrived at 6:40 and checked in. At 7:07 we received the text to come to the host stand. The young lady said they were just getting our table ready and would call us soon. 15 minutes later we asked about our table and the same young lady said she didn't have us on the list. I showed her the text and she found a table. Great! I appreciate when mistakes are corrected. The waitress came and took our order. Then we waited. And waited. Occasionally, the waitress came and apologized for the wait. At one point she said the machine in the kitchen that prints tickets had failed so food wasn't coming out. She said there would be a discount. She also said she'd be right back with free appetizers. We never saw those. We did continue to see other tables getting food. At 9:30 we decided that we had waited long enough and left. We told a man in the lobby we were leaving and he told us the food would be just be 5 minutes. 2 hours was long enough. We were done. In the past, we've gone here several times a year, but something has happened. I've never seen customer service this bad.

On five-day vacation, treated our friends hosting us to late dinner as Texas Roadhouse we all knew (not local). Two sirloins ordered medium and medium well, both came out grey WELL DONE. Salmon was dry and tasteless. Meal was a disappointment especially for the money paid. Side dishes were fine, waitress was new but she did good. It was late and we were tired and hungry and just ate. Disappointed in the franchise.

When we showed up it seemed vary busy however my party of 4 was sat almost immediately and felt like everyone there had a very friendly attitude. All of us enjoyed our food once it came out and overall we were very impressed with how fast everyone was working considering the customer rush they seemed to be in.

Service was decent and sides were good. My sirloin was ordered med well and came to the table a lot closer to rare than even a medium. Server literally apologized as he was walking away from the table. I was disappointed that no one cared the food was not prepared as ordered.

Forever waits, unfriendly staff. Floors where nasty as same for the tables. Hostess were incredibly rude