Shelly C.
Yelp
Today was my daughters birthday, I called red to see if we could get a table for eight, they said they couldn't do a reservation, which is fine we called ahead to say we would be there around five , myself and my granddaughter arrived at 5:00 I requested the table than, but was told by staff they were not allowed to give me table until my complete party arrived, again I was patient, than the other parties arrived except for my daughter whom the dinner was for they still would not seat us !!! Told us they need an ETA on her arrival, it was their policy to not seat partial parties??????? I stated to the manager that we would like to set up before she arrived he said no, than when she did arrive they gave us a table that was back in a corner that was so over crowded with eight chairs you could not sit comfortable, and didn't even want to accommodate with a high chair!! The staff was rude the young man that called himself a manager was rude, we called Olive Garden and they were more than happy to accommodate us! We left snd than only at that point did the young manger say how can we make your visit better!! Well to the owner the Texas Toad house here's a big suggestion to you hire and train your staff better! You lost 220.00 worth of business tonight and Olive Garden gained it!! This is the third time I have tried your restaurant, to no avail another fail, it's path Stillwater only has this place for a steak house we need more new business to look in our direction for better fine dining .