Tameka Shaw-Ashley
Google
My husband and I were in town for an HVAC job and decided to stop and grab a bite before heading back home. Since our city no longer has a TGI Friday's and it's been YEARS since either of us have eaten there, we decided to stop, moreso to reminisce of the olden days of sizzling chicken and warm pretzels. Let's start with the positive... we were sat rather quickly. The dining area was clean. Our server was a very sweet, soft-spoken young lady with a short blonde afro. She quickly took our drink (and brought them promptly) and appetizer order and answered all the questions we had. She was very patient even when I was indecisive. Our food was served very hot and fresh. To the negative... the parking lot looked deserted. There wasn't a hostess at the hostess stand, so we had to peek into the dining area to get someone's attention to be seated. When our entrees came out (the husband ordered the BIG AF Philly cheesesteak burger, medium well, and I ordered the sizzling chicken and shrimp entree and a side of lemon-butter broccoli), his burger and fries were in some kind of pink liquid. We thought that maybe the burger was undercooked and it was just juices, but it was actually OVERCOOKED, and we couldn't figure out what the pink liquid was from. The husband said it was inedible and tasted foul. My broccoli had no hint of lemon or butter flavor to it. It was tasted microwaved (positive note, it wasn't mushy at all). The main entree tasted scorched... from the burnt cheese to the paper thin chicken breast to the flavorless tail on rubbery shrimp. The only thing good on the entire plate was the mashed potatoes, and they were brown on the bottom! When we asked a staff member to get our server, including the manager, they just yelled out, "HEY, YOUR TABLE WANTS YOU!" The server kept apologizing for the lackluster kitchen, which was by no means her fault. Thankfully, they comped our meals, but we paid for our drinks and appetizer. Now I understand why they never rebuilt TGI Friday's back in our area after the tornado hit so many years ago. Such a disappointment and sad experience. 😔