TGI Fridays

I came in alone, barely can receive any service from the bartender, they do have happy hour I think 3-6 but I got the steakhouse meatballs weren’t even cooked. I don’t think I’ll be back at all.

This franchise has left NYC if they have not it's a lot less of them. Anyway I was in Florida and came across one of these when there was an hour wait at a near by Red Lobster. The atmosphere did not fail to make me feel at ease, the one I visited in Florida had similar decorations to the one I'd frequent in NYC though the floor plan was different. It was a nostalgic experience. The service was good. I asked for a "mudslide" drink and even though it was not on the menu, the bar gladly prepared it for me, it was just as good as the one I had in NYC over a decade ago. My wife and I visited one of our kids in Florida and came over with 3 more siblings. It was a good time...thank you TGIF! 🤩🤩

I normally stick to the restaurants I know. I decided to do something different and I regret it. We were seated and everyone was packed in one area. You could hear every conversation and the waitress was extra loud when speaking to each table. We waited a while and we placed our order. The drinks were horrible. We had water.. sweet tea…and lemonade… they were all disgusting. Everything we ordered was wrong… we had sent it back at least twice and it still was wrong…I gave up and just took the order… the tenders were dry… the wings were super small and whiskey bbq was nasty…ribs tasted old..the bacon cheeseburger…Mac and cheese and fried shrimp were ok… I will never ever return here… I’m still shocked because it’s not like they were overly busy. It was only 3 other tables besides my family. We normally take our food to go… my family didn’t want the leftovers….food was Horrible.. horrible…horrible

Date of Visit: May 21, 2025 Location: TGI Fridays – Pembroke I visited this location with a friend for dinner. The restaurant wasn’t busy, yet the service was average at best. I had to flag down other servers just to get basic things, which I tolerated at the time. The real issue arose when it came time to pay. I initially paid the bill—including a tip—for a total of $62.09. A few minutes later, as we were getting ready to leave, the server returned to say my card had been declined. That was strange, as I immediately got a text alert from my bank confirming the $62.09 charge. Regardless, I handed him the same card, and he processed the payment again—but this time for $52.62, and I left a cash tip. I showed the server the double charge alert, and he assured me the $62.09 charge would be refunded. Unfortunately, that never happened. Since then, I’ve contacted both my bank (who claim the charge was authorized) and the restaurant’s management (who responded, but claimed they couldn't see the $62.09 charge on their end). Both parties have essentially pointed fingers at each other, leaving me with no resolution and charged twice—once with tip, once without, totaling over $100 for what was about $50 worth of food (pasta, a triple play, and two drinks). To make matters worse, the restaurant atmosphere was unprofessional—staff loudly watching a game on TV, shouting across the floor, and clearly not paying attention to guests. I will not return. The service was mediocre, and the lack of accountability over a double charge is inexcusable. Whether this was a mistake or something more shady, TGI Fridays Pembroke has lost a customer

Got there, my bf and I were seated by a waitress, we sit longer than usually, then a woman come up to us, says something along the lines of "oh im sorry they must have forgotten about you". We were like the only people in the building. Us, a group of like 4 behind us who got there after us, a couple next to us, and people at the bar, and that was it...... On top of that, while waiting for our food, i open my silverware and its kinda crusty and dirty. So when food comes, i say something to the waitress and she brings me plastic silverware. Then we get our food, and im eating with my plastic utensils, and i look over, and a manager is staring at me use my plastic spoon, and another woman is vaping behind her..... dawg....what? On top of that, we still gave a decent tip, mid service, bland food, regret spending money here.

At this point, I'll stay away from this TGI. I order take out a lot and they definitely don't care about take out orders. The last few times I ordered take out from this one, my order was messed up. If you look at these wings in my pic, this is supposed to be one flavor wings. They should all be the same color right? Naw, they gave me burnt wings and put them to the bottom so I wouldn't notice at first glance. This TGI plays games with your food.

I love it here. Can't wait until they start with the Dj on Friday nights. The Bar tender is THEEE BEST. He knows our order from our food to our drinks. Great atmosphere.

Steve was amazing!!! I highly recommend this restaurant just based on his customer service alone! I couldnt thank him enough for the service he provided at a time I was feeling down… he uplifted my spirits and provide me the respite I dearly needed. He offered the best food and drink choices, and soooo kind! I asked how can I thank him besides a tip! Listen managers you have a gem in your presence appreciate him. Please. Next time you’re here ask for Steve!

Well, I must say that Alison is the hardest working gal in the biz. Not only is she the manager but she is also a server. She is my fave server of all time! She gives a hoot about the customer. She really does. She is nice to everyone, even if they do not deserve it. I am picky about service and she is the best I have eaten here many times due to being gifted gift cards. Now, is this my favorite place to eat? No. However, the service here cannot be beat. Even when Alison is not here. This location is franchised. That means they are not in financial trouble like many of their fellow TGIF restaurants are. I love their Johnnie Walker with Cokes, salads and brownie with ice cream and Baileys. Their ribs are pretty good too. Right now they have a special for $19.65, their founding year. 2 aelect entrees for $19.65 if you are on a bbudget. Their sirloin steak is pretty tasty.

My husband and I drove from Hialeah to Hollywood to go to TGI Fridays, cuz it's closest one to us. We ordered online for pickup, 10 to 15 minutes before arriving. When we arrived, my husband went inside and asked about the food. He was very rudely told that no orders were ready. He waited inside for another 10 minutes. Then he was told that they didn't have any impossible burgers left. We canceled our order and left after wasting our time driving all the way over here, and waiting for food that wasn't even started on. Very disappointed.

TGI really shock me. It's been a while since I've been to TGI we used to go to TJ all the time but TGI really shocked me. I had the the new thing that they have that's on the menu. It comes with ribs, shrimp, and something else rib, shrimp or something else that was really good and then I also had their famous Cajun shrimp pasta and let me tell you it was in watery. It was just right nice and hot man. It was a great time. I also had some drinks. I tried one of the margaritas which was OK it was really mid. I'm not gonna lie, but they have this hurricane drink. I have about two or three of them things when I tell you that drink will make you feel some type of way. It made me feel some type of way. I'm not gonna hold you service really good. Well, I'll take that back. Service was not really good. We had to wait a little while for the drinks and the crazy thing about it is we was at the bar. That's a no no and the ambience, its TGI so we really yeah I'm saying but will I be back give me some time. I'll be back but to me still chill over TGI always

bad service. the host took forever to sit 3 different parties. after seating us she disappeared and left. the group after me left because they never got attended. there was 1 waitress. she was also in the back helping the cook. the manager didn't do a thing and had the place dirty. tables had food and floor messy with food that it got all in my sandal. the manager saw she was alone and didn't Even leave from the back. and a lady who didn't even work there was just chilling In the kitchen in her scrubs with her boyfriend. after the bar tender was done and closed the bar he didn't even help the waitress or cook. i didnt get my food until 12am and k arrived at 10:30. the uber line was packed with people. the only person actually working was the waitress. idk her name but she's a super young b/w, she really tried ! (Food was obv fine)

I met a friend here today. It was pretty empty when we got here, but it got more crowded as time went on. Maybe it was more empty because there was a Dolphin's game down the street. Who knows. Our server was also the bartender. He could not have been nicer. We ordered 8 wings to share. When we received them, I asked where the celery was. The lady said she would get it and then came back and said they were out of it. Then, I asked for carrots for the ranch dip. She said they didn't have that either. She asked if we would like a side of fries and we said ok. I thought that was a nice resolution but they should really have something as simple as celery and/or carrots. The buffalo wings were delicious. I loved the flavor of the sauce. The problem is several wings were very small. I also ordered chicken fajitas. These are ok. I did not care for the flavor of the chicken. I could eat it though. My friend ordered a burger and was happy with it. Service was great. Some other things could be worked on. Ironically the menu said the fajitas were a new item. I remember ordering these back in the 90s and they were good. I guess they were off the menu for a while and came back?

It's not the best but it's good and decent! Especially if you're looking for inexpensive food and drinks. The menu has a little bit of everything. From wings to salads and/or burgers to pasta!! Service was good. I forget our server's name but he was fast and worked really hard. We ordered a burger with fries and the whiskey glazed chicken with mashed potatoes and broccoli. Surprisingly the chicken breast wasn't dry and the broccoli was cooked perfectly. I asked for extra sauce and poured it over everything! It was delicious! We washed our food down with a refreshing rum punch! So good!

TGIF! Haven't been here in years! We actually came in on a Friday for dinner and it was not packed as I was expecting. There was a few big tables but plenty tables available. We came in and were sat quickly. Our server was a older man and he was fantastic and quick. To start I had the dragon fruit margarita and we also have the peach sangria. Both drinks took a long time and it looked like the bartenders were not really paying much attention but eventually the drinks came with the food. Drinks were OK very strong not super sweet. The food I had the 12 ounce New York strip with broccoli and mashed potato. My mistake was cooked perfectly and was well seasoned. my broccoli and mashed potatoes were also very flavorful and taste fresh. We also had the pick three meat platter with chicken tenders, barbecue ribs, and fried shrimp with mac & cheese and salad on the side. Everything on that plate was also pretty good andcooked perfectly. Again, our service was great, and the food came pretty quickly with exception of the drinks . Now for being a lower end chain restaurant, I was not expecting for the plates to be $30 each.

If your looking for a quick lunch or dinner the I definitely recommend. Me and my wife have been coming here for years for drinks after work. Sometimes a quick lunch/ dinner with the kids. Staff and especially the bartenders are 100% amazing. Bartenders mike and crew are like family. The ambiance is great to catch a game or have dinner.

My family and I came in late tonight, Thursday 11/21, a little after 10pm. There were 7 of us. Our server was Santana. She was so sweet. She and Amanda, the manager, were both very professional and attentive. Santana took our drink order with the appetizer order. Everything was served perfectly. Santana was a very happy and cordial server. Especially with it being so late. Our entrees were great and all was correct. No mistakes at all. Drinks were refilled promptly...we never had to ask. Santana deserves 5 stars for being an excellent server and doing it all with a smile. We will be back to see her!

Whoever was the chef on 6/10/24 in the 6-7 o clock hour and made this chicken and shrimp pasta for my Uber eats order...wow!!!! God Bless you! Sooooo good! Well seasoned!

Hadn't been here in a while, Food was great as usual But the service was amazing Steve is the best fast attentive and super friendly! Coming back again soon!

Coming here is always so nostalgic for me. The food and service is good and on Saturday nights they have a DJ which is always a good vibe. Shout-out to the GM (Adrian)!

The service from Kim was awesome. And the food came out great, hot and tasty!! 10/10 I'll always come back to this location.

Good Morning, Let me share my experience last night with my friends and family. My best friend called a head to see if we had to make a reservation because there were 20 people in our party and she was told no. We got there about 7:30 and we were standing for several mins and was told there were only two servers and one cook. I saw a girl in that back looking through her cellphone leaning on the wall and the manager standing. I walked up to here and suggested that we be seated instead of standing blocking the entrance. The restaurant only had 3 people sitting at the bar and two tables with a couple. The manager named Shanique decided to sit us by the window under four A/C vents. We waited a while before we could even order our drinks. Some of the people in our party had to go in the pouring rain to their cars to warm up. Meanwhile several more people came and the manager took their orders served them their drinks and food. When she could have been helping our waitress that just started. To make things quicker one of my friends started writing down our order on the back of a receipt she had in her purse. I could keep writing but my fingers will go numb. We were there about 3 1/2 hours and three of us still did not get our orders. We let the manager know how we felt about our service and she just stood there and did not say anything. We were each charged for our food and one of us was charged $ 230.00 on a 30-dollar bill. I was told by a family member that lecation was not like that in the past. We only went there because it was my best friends birthday and she had eaten there in the past. TGI Friday's # 2543 address 90 N. University Drive manager Shaniqua. I hope you have a better experience. https://foodinstitute.com/focus/a-costly-gift-tgi-fridays-bankruptcy-leaves-franchisees-holding-50m-liability/

I came with my 6 year old and as we sat down we were introduced to Kimberly from pines location. We told her what we wanted and she made it happen just the way my daughter likes it. The service was amazing so was she made sure the food and drinks were made right. Mac and cheese was 10/10 Mojitos were also good And so much more she made it her responsibility is we didn't like something to fix it

This location isn't great. Every time we eat here, the food takes so long to get to our table. I don't know if it's a kitchen issue, a server issue or a combination of the above. Our server looked, and acted, like he didn't want to be working that night. We decided to come in for the wing special and the wings weren't bad. They were a little on the small side; however, the sauce was good. The server disappeared for chunks of time and we had to flag him down for drink refills. I remember eating at Friday's (other locations) and the food and service was good. I frequented these restaurants for happy hour and I don't remember having any complaints. I just think this location is poorly run and the staff needs a reboot.

I am giving this 5 star review due to the great service I receive from Demetrius ( Meech). He was very accommodating and and attentive to us. Made are experience as great one.

Service was good, shout out to Dimitrus! Food hit the table hot and fresh. Vibe was chill and staff was constantly checking up on us.

Great wait staff! Very attentive without hovering and being annoying. The bartender made tasty beverages. They seated our large party with no problems. Service was delivered excellently. They even had a DJ, DJ Miami Harold, playing some great music.

Fridays has been my favorite restaurant since I was a toddler. The mozzarella sticks and ribs are my favorite items. I went and the mozzarella sticks were a little cold in the inside with minimal cheese pull. The ribs were tough. Service was okay and the place was dead inside. The entry way smelled gross like the carpets needed to be changed. I'm so sad that a part of my childhood is going away. Especially of word of bankruptcy. I was hoping to have a good meal and the food there is my favorite but it was super lack luster.

Now I see why so many people were doing take out. My bartender Mike seemed so uninterested as if I was bothering him each time I placed an order or made a request. The manager (Juan) spent a good 35 minutes with one set of patrons/customers ....both women ... flirting. Couldn't get his attention to address issues I had for nothing. Bathrooms untidy. Given plastic forks to cut a steak with ? ... that didn't work out to well, yes Mike did that, had to ask for a regular knife. Medium well steak was over cook and tough but didn't bother to send it back.... Just wasn't worth it. Nevertheless order take out and check your food before leaving ..... that's all..

My true rating is 31/2 stars. My niece likes to eat here so we decided to come for her bday. We were seated in the back corner of the restaurant since we were a fairly large group. Lala was our waitress, and she was super attentive to the needs of our big group. A lot of us got the Cajun chicken and shrimp pasta. The Whiskey ribs were also ordered. We enjoyed our foods. Everything tasted good and the drinks were good as well. Most of us got the strawberry lemonade. Overall, we had a good time and the food was good & filling. We also had the artichoke dip and We enjoyed that also. Parking shouldn't be a problem because this restaurant is in a major parking lot.

Came into fridays pines and loved the atmosphere Amanda and Steve were awesome definitely will return!!!!!!!

Great food and vibes!!! Staff is very attentive. Manager and staff very friendly and attentive.

Omg the service was excellent my food came out hot n fresh the waiter was beyond super nice friendly sweet and a genuine person very attentive didn't miss one thing i ordered either n i order even his name is Steve I asked him what I should get he pointed me out to eat it was amazing I will definitely be coming back here please hire more people like him and give that young man a raise

We had an amazing waitress her name is Kim. Very attentive, she made suggestions and also recommended a good drinks. And good ambiance

Service was average. Our waiter wasn't that attentive but it was okay. The drinks are really good at this location. Would return for the drinks only!!!!

This was my first time at this location and it's been a while since I've been to Friday's so I was looking forward to dinner while watching the heat eastern conference finals! My friend and I walked in and it took a few minutes before someone even came to the host stand... and when she came her attitude was not inviting. Clearly we were a bother to her. I don't even think she said two words to us. She threw our menus on the booth table and walked away. However our waiter was waaay better in the service department. He did mess up putting in the order so we finished our first drink before our food even came out. I got the sizzling chicken and shrimp per usual and my friend got the Cajun chicken and shrimp pasta. He ended up sending it back for the sizzling chicken and cheese because the pasta tasted a bit funny. The chef did come to the table and apologize and promised to make it right. That was a plus. I've never seen the chef come out at a Friday's... but I was seeing him back and forth all night so now I'm wondering if many orders were going back. Either way the sizzling dishes are always a sure thing imo. I ordered fried with cheese and jalapeños and they bought it out with all these extra toppings. He took it back to fix it and I never got the fries after that. And then we were charged for them and had to get them taken off the bill. We had strawberry henny and mango henny drinks. They messed up my second mango henny and ended up mixing it with the strawberry and it was delicious! That screwup will probably be my new go to drink at Fridays. Try it! Strawberry and mango henny! Anyway the heat won so overall the night went well. I'm not the type of person to go crazy when something goes wrong in a restaurant because I've worked in food service in the past. However, to a not so patient person... this could've been a horrible experience. Luckily we were more tuned in to the game. I would give this place another try.

We went recently on Saturday with our friends and it was great! The food and service was amazing and there was a dj that set a good vibe which was a plus! The general manager, Adrian was very accommodating and professional! We will be back soon!

The food was absolutely delicious and Our server (Kim) was very nice. We loved her vibe and she was an absolute gem the whole night. The place was actually pretty nice the vibe of the place was very relaxing. We loved it honestly and the wait time wasn't very long. The desert was especially delicious!

Service and food were outstanding! We went on a Friday night. the DJ was great! Our bartenders were Mike and Donovan and they took great care of us!

My experience at TGI Fridays today was awesome. Amanda is the greatest. Both her and Donovan customer service was impeccable. They made us feel comfortable the entire visit. We will be back.

I'm giving this restaurant 4 stars not for the food at all but for the great experience i had with my friend! The food wasn't that great at all. Technically my social anxiety doesn't allow me to speak up on my order but I bagged everything to go to give it to a homeless person. The service was beyond amazing they were quick, respectful & responsive. The view of the restaurant the actual ambiance of the place felt as if I could come back comfortably for the experience with friends. Instead of ordering food I'll order the drinks (definitely delicious) otherwise this place is a 4 stars because you will enjoy time with your family, or you're girlys, maybe your kids who cares who you go with. Very spacious so no body is sitting in your business. Super nice.

The food service was extremely enjoyable and the food was delicious the services ambiance was excellent demitrus was able with our order

Terrible is what I'd use To summarize my experience with one word. The food was overcooked, most of my family complained about it being burnt. My mother waited over an hour for her food after our food arrived. Once she finally got her food her Cole slaw was spoiled. The wait time was unbelievable with such a small amount of customers. The server was nice but he was overwhelmed working the bar and tables. Avoid this place!

Steve and Amanda were our servers and they were very best! So friendly and attentive to our needs! Steve has a great sense of humor that is memorable! Whatever we asked for they made sure we received. Best part of the experience. Loved the playlist and ambiance! No wait time! Food was great!

Steve was AMAZING!!! So personable and so funny. He was the best server. Very attentive and such a good vibe. We will be coming again to sit with Steve!!! Best server ever

I'm here for dinner tonight great food great service. Steve was the best server I've ever had. Will be coming back just for him

food was amazing, we had some wings and a Texas BBQ Bacon burger, everything was delicious and Kcazi made us feel at home.

Please whatever you do don't ever eat here!!! The service is terrible the waitress has terrible customer service and the food takes forever. Spend your money somewhere that's worth it.

The bartender Mike is the best! Thursday night music and drinks are remarkable. Mike exceeds all his expectation.

Omg worse service ever we had a party Bestie turned 50. We only came here because of the Dj. The bartender/server only concentrated on the bar only. we were at least a party of 15. We never received water the orders were incomplete bartender /server never didn't table touch the manager didn't touch tables no pre-bussing table was a mess not able to serve and be a bartender at the same time. Wasn't expecting5!star service just some type of a customer service. We we're there at 8/24 at 8 pm. Feel a little discriminated by the Spanish guy

Best ribs plus the service. 1st time going and the ambience was nice n quiet to be able to enjoy my dinner

I typically love Fridays but this was just disgusting behind measure. I ordered takeout , open my box and to my shock , they left the plastic on my broccoli . Not only that because the plastic has been heated up my entire meal tasted funny seeing as the plastic was against my chicken and mash.

There was a hair in my burger. I was so disgusted. This is why I never eat at these places anymore.

I will never eat at this location again. I used to visit it frequently but recently I had to go to the hospital after eating spinach dip at this location! It was horrible I was sick for 5 days !! They said I had food poisoning and almost developed a staff infection!!!! If I could send you my hospital bill . I would .

Nice Friday's location in a busy spot. if you haven't been to TGI Friday's, start by crawling out of the rock you are living under because it is a national chain that can be found about as often as Walmart. The top dinner choice has to be the Jack Daniels burger. It is pretty much the only reason I come here. It is amazing. This location is in a very busy spot, so the lines can get long and the parking situation is always hectic. You can order carry out, which will be waiting at the bar, so this is how we usually go. You can also skip the line and sit in the bar, which another option for trying to get in and out. The drink specials are decent, and the service is friendly. They have different appetizer specials, and we always enjoy the boneless chicken wings. The kids menu is solid, and Friday's is family friendly so that makes it a nice option for a family dinner. Stop in, sit at the bar, have a drink and a JD burger. I think you'll be happy about it.

Extremely slow service during lunch...food was good, hot, but took forever. Great lunch specials.

This was a great spot for a late night happy hour. The food was great and so was he atmosphere. The restaurant was pretty packed but we were still seated within 10 minutes of our arrival. I used open table to make the reservation which guaranteed us a table. The garlic parmesan wings were excellent. The Jack Daniels sliders were also very tasty. My all-time favorite at this visit was the mango margarita. During happy hour The margaritas are only $3 and so worth it. If ever in this area anytime in the future, this will definitely be one of my late night stops.