Qype User (axisof…)
Yelp
I took my wife to Thackery's for a pre-Valentine's meal on the weekend. The restaurant is located in Tunbridge Wells which is in many ways a perfect little slice of England and the restaurant itself fits in perfectly with the town centre surroundings. It is a quaint little building, white on the outside just infront of the Green. There is enough parking around that is free after about 6pm, (although this isn't mentioned on their website and would have been useful).
We went for the taster menu which at £65 per person (and I went for the paired wines at £30 extra) is quite ambitious with quite a few courses... Here's what I had, (my wife had the other choices as there were only 2 starters, 2 mains, 2 desserts. This way we sampled everything)
Amuse Bouche
PAN FRIED LANDES FOIE GRAS
TIAN OF CORNISH CRAB AND AVOCADO
SORBET
ROAST LOIN OF LOCAL VENISON
'CHEESE PLATE'
DARK CHOCOLATE AND HONEYCOMB FONDANT
Coffee and Petit Fours
As you can see quite a long menu. The portions by the end of the meal were just right, I myself was quite full so that was great. In detail, the Foie Gras was good, very smooth and a lovely rich taste. The Tian of crab was excellent, sweet and beautifully presented. The sorbet, very small but a perfect "cleaning dish" and a lovely rich taste.
My Venison was great, I loved it and it was generous however my wife had the baked atlantic cod and she was disapointed with this. It was under seasoned. Her starter of Dover sole terrine was also the same, slightly bland.
The cheese plate was good, but it was at this point that the service really seemed to start to drop away. For a start, no one explained the cheeses (or named them) until I grabbed a passing waiter. Then, the fondant was overdone and not at all soft (my wife had a great dessert though, really lovely).
At this point we were asked if we wouldn't mind having our coffee and petit fours in another room. We hadn't been slow but they seemed to have got other customers wanting our tables. So we were moved upstairs to a bar next to a rather noisy group. Sadly we werethen forgotten about. Eventually the tea arrived, but without the petit fours. Eventually these were brought into the room but left on the counter (the waitress obviously not knowing who they were for).
The room was pretty cold for my wife in her dress and with the party next door it wasn't a great way to end the evening. They then got the bill wrong (after not bringing it for about 20 minutes after asking) by charging us for the tea and coffee despite it being included. We pointed this out, got a refund, but they didn't refund the 12.5% service they had put on these incorrect items. I know it was only about £2, but the thought didn't cross their mind that the gratuity amount was wrong due to their error.
At £65 + £65 + £30 (wine pairing which was very very good) and more for bottled water, this is expensive. Just under £200 all in.
Three stars for the total fall away in service, incorrect bill, incorrect gratuity, moving us upstairs and for the fact that my chair was on a floorboard that whenever a waiter walked behind it, would sink then bounce upwards. Heh.
Overall, lovely food for the most, but we wouldn't come back again. Chapter One in Bromley retains a Michelin Star, is about £32 for a three course set menu and the service is better.