Thaicoon Restaurant and Pub

We visited this place on high recommendation of a friend. We ordered tom yum, thai red curry and pineapple fried rice. Spice level is from 1-5 with no returns or exchanges on food items. We did level 1 on soup and level 3 on other items. The food was very delicious and the spice tray with various spices was great. Ambience and decor is really pretty. Service definitely needs improvement as they had one person taking orders and she was mostly in the kitchen never coming back to ask if we needed anything else. We will definitely be back but just hoping the service is improved.

Our first visit here yesterday was absolutely horrible! From the moment we arrived and were sat, it was disappointing. 1. Our waitress came over and did not smile or anything. She asked what we wanted to drink. We asked if there was a happy hour drink menu and she pointed to the happy hour appetizer menu. We said that doesn’t have drinks. She then went to the hostess stand and the hostess came over to us and said “ I gave you the menu it’s small and pink”. Perplexed , we looked around, and it was hidden under our son’s kid menu. Our mistake, instead of basically arguing with us , they could have just given us another menu. What’s the big deal with us having an additional menu. They gave only 1 happy hour drink menu that hubby and I had to share. The waitress walked off before we could say to just please bring us some water in the mean time. We finally got her attention to get 4 waters. 2. She finally comes back over, again not smiling and very gruff and asks if we were ready to order. We ordered various items from the happy hour menu and 2 kids meals. 3. The food was not very good. The food came out luke warm as if it was sitting for a long time. A manager (we assume) came by later to ask if everything was okay and hubby asked if we could order the Thai wings and if they could come out hotter in Temperature because the other food was not very warm. She put our order in, never did she ask if we wanted any of the lukewarm items removed from our tab. She could have seen that we had not touched the bites. The wings came out hot this time and fast, but in the middle we got concerned as it seemed undercooked. So, we didn’t finish it and were scared because our kids had eaten a wing and were afraid of salmonella. 4. My husband ordered a second beer from our gruff waitress and the second beer tasted off. With the waitress no where around ( besides the manager person checking on us only one time) our waitress never asked if our food was good or if we were okay or needed anything, hubby went to the bar himself and expressed that the beer tasted weird. He sampled another and got a different one but it still tasted off he said. 5. The gruff waitress brought the check and never said thank you. My husband selected to receive a receipt copy from the device and she never brought the receipt. The waitress gave the same vibes as the soup guy on the Seinfeld episode….”get your food and leave me alone” vibe. 6. Just noticed that the receipt says juice box for the kids meal never did she ask if we wanted a kids drink for the kids. Attached is a copy of our receipt that I took a photo. The waitress name is listed on there. She needs some extreme training in customer service. As a couple walked in while we walked out, I really wanted to express to them to save their money and not waste their time and money on this restaurant. While the kids enjoyed seeing the robot deliver our food, this place is disappointing to say the very least. We wasted good earned money and will not be back! Sadly, the robot was the highlight and had more personality that the waitress Also, I have added a picture of our very gruff, no customer service waitress. She needs some additional training in customer service. We saw her giving the same consistent bad service to a nearby table. She is definitely not happy you came and makes you feel like you are a bother to her. I hope her tips reflect as such. If this restaurant continues in this manner, I’m sure the economy will take its toll it.

Super delicious. We ordered the sampler appetizer, red curry, & seafood pineapple fried rice. We will definitely be back. Not only was the food tasty, but the service was excellent and the restaurant itself had good vibes. Next time, we'll try the calamari

Personally, I feel that the taste is really bad, the taste is not used to eating can be said to be a personal problem, but the lipstick on the cup is not cleaned, which is the problem of restaurant hygiene. Although I actively deal with it, I have no desire to change a cup. I hope the restaurant takes note.

We had dinner at this restaurant. Mildly busy. We had to wait like 15 mins tops to be seated. We had Thai Basil Fried Rice and Red Curry. Portion size was good. We ordered spice level 4 and it was really spicy. A robot brings the food to the table which was interesting! The table and chairs looked like it was an afterthought. The chairs were really low for the height of the table and made it unpleasant to sit. Kids in the restaurant had the table and neck level! Server was very pleasant and food was good although wee have had Thai food elsewhere which was better.

The food was fresh, hot and delicious, we loved it. The ambience was nice and the staff was friendly. Definitely recommended.

Ahhhhhh, went out for dinner with my niece, what a nice and relaxing place to have a nice enjoyable meal. The service was great and the food was very tasty at a great price. They have happy hour until 6:30p, I got a $5.00 margarita. The serving was great and we spend $50.00. I will definitely go back at the place. I recommend the yellow curry, and fried rice with basil and shrimp 🍤. Love it.

Amazing atmosphere and staff was very welcoming. We lost power as many did during the storm. My brother and I went in to grab some dinner. There was a glitch in the computer system and the rest of our order didn’t come out. It was 5 minutes to closing and we had a large order. The manager came out and was very accommodating. She had the kitchen reopen and cook the food so we could have a hot dinner. She advised us not to rush. To take our time and enjoy the ac while we eat. This small gesture meant a lot. Yes we could’ve went and found food elsewhere. The fact everyone was happy to accommodate us for the extra time we needed to eat. Thank you to the entire staff that stayed late so we could have an amazing dinner. This food is the exact flavorful food I was just eating in Thailand about a month ago. The paid Thai was amazing, the appetizer sampler was perfect. The mango sticky rice was a work of art. Go eat, drink and enjoy this establishment