Thaiphoon restaurant

I was walking into the restaurant as it was opening for lunch a couple weeks ago. As soon as i pass the front door I see a giant sewer rat standing on two legs in the middle of the dinning area. One employee ran to another and the second grabbed the rat by the head. I notice it bite the employee as he was walking it outside and I followed closely behind he just took it to the back of the building and released it again. No gloves, no safety equipment and I noticed some blood dripping from the employees hand as well. Used to be a decent place but for maybe the last year or so it's been going downhill fast.

23 years of service speaks for itself. GREAT GREAT food. Worth the try and will definitely come back…

The Green Curry was so flavorful and perfectly spiced. We also had the BBQ chicken, the ribs, and the Pad Thai. They were all delicious! My husband orders the coconut to drink/eat and it was an actual coconut 🥥. The staff is friendly and the atmosphere is inviting. We'll be going back!

We stopped by for dinner here which happened to coincide with their Happy Hour! I had Red Curry with Rice and an order of the Veggie Egg Rolls. My guest ordered a soup and Chicken Noodles. I liked the spices of my dish but the rice was too soggy with too much sauce in the serving dish. Would like to come back and try their specials next time specially since they have food selection of good IPAs at the bar.

One of the best Thai places in the South Bay! The cashew and papaya salad are just out of this world! Tom Kha soup and the drunken noodles are must tries too. Finally the mango with sticky rice seals the deal! The service is timely and the ambiance is good. The portion size could be a bit better. But will definitely return!

Beware if you sit in the corner table near the window. You are easily ignored by the wait staff. Tom Yum pot for $19 was a bit high, I feel like a fairer price would’ve been $15 but that’s Palo Alto for ya. The green curry was so diluted, it wasn’t even green anymore! If I didn’t look closely, I would’ve thought I’d ordered yellow curry. It also didn’t taste like much. The peas, carrots and bell peppers were small, but the eggplant pieces were so large! It was a jarring eating experience. We will not be back.

Overall really bad food. We ordered Singapore noodles. This is nothing like the dish. It’s brown and wet/gooey. Should be heavy on yellow curry and not wet. We also ordered Mongolian beef. The beef was tough and sparse. The dish was mostly wet onions. Will not order again and will not recommend. We ordered for takeout. Had we dined in, we would have sent the food back and left for a better restaurant. Unfortunately we are stuck with bad food at home.

Got the Friend got pad see ew! Appetizer of golden eggplant with a sweet chili sauce. Very lightly fried, good texture and density to the eggplant. Red bamboo curry with chicken and jasmine coconut rice. Great flavors, not too spicy, wish there had been more food in general for the price ($17). Down side was you had to pay $4 extra for the rice and was told it’d have more of a sweet rich flavor/texture but it tasted very ordinary. Friend got pad see ew which she gets every single time! Quick service and delightful flirty atmosphere.

Had tickets to a show in Palo Alto so Made dinner reservations here for two at 6 PM. There is street parking and an adjacent parking lot. I got lucky with a nearby spot with I think 3 hours Free parking. The restaurant had ample greenery, and a warm vibe. Service was attentive and helpful, She let me know if she could make almost anything vegetarian if prompted. I started with Lychee ice tea, which was slightly sweet, and very refreshing, with caffeine. For an appetizer we ordered the Golden eggplant which was crispy and tasty. For my entree I ordered the pumpkin red curry with tofu and a side of steamed rice. I loved the velvety curry, and it had plentiful vegetables and pumpkin. My cousin enjoyed her chicken pad see ewe. I would come back-- Especially given the vegetarian possibilities!!

I went to Thaiphoon to celebrate a special occasion and unfortunately left very disappointed. The tamarind wings were great, and the pad Thai (according to my boyfriend) was good. The eggrolls were just okay. However, I ordered drunken noodles, and they were extremely mushy and chewy. It also seemed like the noodles had been chopped up, which completely ruined the dish for me. When we politely asked for the dish to be removed, the waiter lied and claimed he had asked earlier if everything was good, and that we said yes--something that didn't happen. To make matters worse, the waitress sarcastically suggested, "Maybe it's your taste buds." Fun fact: I eat Thai food all the time and have never encountered drunken noodles served like that. On top of everything, we were scolded while waiting to pay, and the waitress continued with sarcastic remarks throughout the interaction. This level of service was shocking and unacceptable, especially during a special occasion. I can't recommend this restaurant based on this experience.

This is a comfortably upscale restaurant in downtown P.A., however I think the ambiance at Thaiphoon supercedes the stuff that emerges from the kitchen. Tom Yum seafood combination seafood dinner was a hot and tangy broth. Garnished with fresh lime juice, it also contains lemongrass, mushrooms, and roasted peppers. Pot of soup can feed three or four people and was plenty for our small group. The shrimp were fine, but the large mussels and chunks of squid were not tender -- maybe amateurishly executed and just over cooked. That made the soup, as a whole, not successful or tasty. If all the seafood could have been cooked, seasoned and prepped so that they came out better, the Tom yum would have been enjoyable. Pot stickers are comprised of five pieces with pork, ginger, leek, and seasoning; they are served with soy based dipping sauce. Menu didn't indicate these are deep fried so that the wrappers are all puffy and al dente. Definitely not your Chinese style pot stickers, but I have no idea if it's typical Thai recipe or just the restaurant's own. I would have requested friends chosen something else, had I known how they're cooked.. but even for what they turned out to be, they could have been tastier. Presentation of all the dishes is lovely. No issues at all with service, as the waiter was nice friendly and accommodating. So maybe we didn't try the best things off their menu, but Thaiphoon fell short for me, on the food.

Great Thai spot in Palo Alto! Ambiance and decor were very pretty and nice. The food was very tasty, especially the pad Thai with chicken! Service was nice and fast. Definitely recommend if you're in the area and looking for Thai food.

Don't get takeout from here Their entree's come with no rice and are $18+ dollars You could spend $80 to feed only 2-3 people here for takeout They should be more generous and offer rice with entree's and larger portions

Solid spot for Thai food, great location on University Ave and very comfortable clean ambiance. Lots of seating both indoor and outdoor and really attentive service. Got seated as a party of 7 immediately for a Tuesday dinner. Decent portion sizes, got the pad see ew chicken and it was very filling. I got spice level 4/5 which I would probably say is a typical medium spice level.

The food was great, but the serving size was a little too small for what I was paying, in my opinion. Personally recommend the drunken noodles, they were bomb. Nice interior and ambience too, in a great location.

I love Thai food. The food and service here is good. It's not a large place or super busy but comfortable. Fish cakes were okay but not a hit with the family. They do not cut well with forks. The yellow curry had good flavor and a rich sauce. The pad see ew noodles were soft. The Pad Thai had good flavor and texture. Roti & curry sauce is always a favorite for us. Fried bananas with honey were good and we could taste the coconut in the ice cream. We would eat here again if we were in the neighborhood.

Food was great. I ordered the roasted duck curry, a thai tea, the sea food basil platter, and rice. I've been studying full-time and working full-time so I wanted to reward myself with my new job in between studying. I got good recommendations from the first waiter tonight. I was there Saturday October 27 around 7-9PM. The second waiter was very pushy with the bill and rude so I will give one star because I won't be returning. Maybe it was just me but she did not seem like she appreciated me. It was very hard for me to give her 18% tip but she probably needed it if she is having such a bad day. I wanted to give 0% but the chef and the first waiter was good. She forced me to pay while I was still coming back from the bathroom when I was still trying to settle down and finish my food, but she already took it and packed it up. Even though I was trying to tell her I wasn't finished, and that I only asked for my rice to-go, she stood there demanding I pay now. I tried to tell her "whenever to pay is okay," trying to signal to her that I was in the middle of enjoying my dinner, and that I wasn't done eating yet and it was only 9pm or so before they took everything except my tea anyway. It's okay. Someone already is working on it. No need to make them bring it back. I just don't understand why you would think i want to take little scraps of food back home. I just wanted rice to go. I will try other thai places nearby. They are a little judgemental/pushy. She was towering over me and blocking me from leaving my seat. It was not good service at all and I have worked in kitchens -- I know what customer service is. Maybe she is just having a bad week. I have just moved in the area so I am looking for places to take my family. I will definitely avoid this one. Great food though, not as good as in Thailand, but pretty good.

Second time visiting Thaiphoon, and it is just as great as I remembered it from my fist visit. We came without a reservation on a Tuesday night, were seated immediately, and our food was out very quickly after we ordered. I ordered the shaken beef and the pad see ew. The shaken beef portion size is on the smaller side but the taste makes it worth. Pad see ew was gas. Only thing is I had asked for my pad see ew to be medium spice, but honestly it was more on the mild side. So maybe order up one level of spice if that is what you are looking for. Also, the mango deserts here are so good. The tapioca mango pudding is the only way to end your dinner here.

The staff is friendly and that's about the most only good thing about this place. We ordered the Mango salad and it was atrocious, starting with they used and they it was prepared. I don't cook but I swear I could have done a better version of this salad

I ordered Door Dash (1) Shrimp Pad See Ew 3/5. The seasoning is a bit on the sweeter side and the noodles were a bit soggy however the best out of the 3 items I ordered. If you must, this is ok to order. (2) The Pad Thai with chicken and added tofu 1/5. I didn't see the option to add it, so I ordered a side of rice to pay for tofu add. I even noted dont pack me rice and use it to add tofu but they charged me extra for tofu. Taste wise the worst pad thai I've ever had. Soggy, dry chicken, dry squared tofu, bad pad Thai sauce. Both of the noodles were packed tightly in the round container, it kind of pressed all the noodles together. Suggest using a box slightly more space for the noodles to have room and not bunched up. (3 ) Satay chicken 1/5. Sigh...sad sad chicken. Dry and lack taste. Even the color and size of the skewer is not appetizing to the eyes. The worst chicken satay I've had. When I checked out, I saw Panda Express add on is 0 mile away. I would say, you will be happier with Panda Express and not be disappointed.

In a cold winter with the power out for days, I retreated to a hotel to warm up. Thaiphoon said I could dine at their restaurant with my dog at the outside tables. The waiter turned on the nearby heater as soon as he came with the menu. The Yelp page doesn't say Thaiphoon is dog friendly, and some restaurants say they are, but really aren't. I'm grateful that we found a nice place to eat with good service and food. We were the only ones on the patio, and my dog was well-behaved throughout; she stays on the floor and is never fed from the table so isn't obnoxious at mealtime. I eat here occasionally, and it might help their business if they said they are dog-friendly, if they are. I'm a vegetarian, and stick to that part of the menu; can't comment on meat dishes, but drunken noodles, curries and stir fry veggies with mango and cashews are all delicious.

I don't like to leave bad reviews...I will say I did not care much for the food. I didn't get rice with my curry, the chicken was tuff, and the flavor was ok. The mango sticky rice was good though. And they were open later than other Thai restaurants Unfortunately, I won't be returning when there are better options in the area.

Not sure why people leave terrible reviews because they ordered from DoorDash. DoorDash is always messing up. That being said, the workers are all very kind & polite & very welcoming. They have one entrance for DoorDash & one for regular customers which is really nice. The pad Thai with chicken & shrimp was soo good! They even gave me the spicy chili sauce & they gave me the chili powder as well. The decor of the restaurant is very nice & makes you feel like you are in Thailand. This is such a cozy and nice upscale restaurant, very clean & great authentic business. The comparison to Panda Express is not true. You can taste the quality in the meat they use & the prawns.

Delicious food , really loved the sticky rice with mango, also the fried rice has nice Smokey flavor ,

Great experience- maybe best Thai I've had. So sad I discovered it at end of my stay in Palo Alto but l will definitely be back next trip. Some favorites were chicken pad Thai, pineapple rice with tofu, and pomegranate lemonade. Staff was courteous, attentive l, and helpful.

Walked into Thaiphoon at 10pm on a Saturday, we were very glad they extended their hours to 11pm so we could eat a delicious, quick bite. The service was great. The food was incredibly delicious. (We had the Pad Sea Ew, Pad Woon Sen, Yellow Curry, Mango Cashew) The ambiance was charming and warm. And the server was very attentive, friendly and helpful. Glad we had a friend recommend this place to us during our visit to San Jose.

I got the pad Thai and it was delicious. Also the mango sticky rice is great and the mango is perfectly ripe. The service was great and the interior is lovely.

We first of all, got seated pretty quickly on a Wednesday night. It was a chilly night and we were seated outside but the heaters were great and we felt nothing but comfortable. We ordered 2 starters: Golden eggplant and the roti curry sauce. The eggplant was good but not amazing but that could be personal preference. The roti and both sauces were extremely tasty but the size of the roti was small. For main courses we ordered the green curry with tofu and vegetables and pad ke mao. Both were very tasty, the rice was extra and doesn't come with the curry. Overall we enjoyed this experience. This place is slightly pricey but overall fairly worth it.

I got the roasted duck curry and it was amazing! Food came out very quick and the service was friendly.

We went in around 830pm for our dinner. The host had a sour face and wasn't welcoming at all. The waitress (wearing the spectacles), who took our order was loud, rude and crass mannered. Our food was brought in less than 5 minutes, was raw and chewy. We asked for salt and the waitress responded with a "haaa?". It seemed like they were in rush to get us out. When we asked for to-go boxes large enough to fit the satay, the waitress just asked us to remove the skewers and stuff them. We left when my husband developed a tooth ache from the food being stuck in this teeth. Terrible waste of time and money Do not go here!!

Came with friends for Friday dinner and were seated immediately. The interior is nice and warm, and felt comfortable. Menu price range is generally typical for downtown Palo Alto. However, note that the entree orders don't come with rice, and a bowl of white rice or brown rice costs $2.75 which felt rather high especially as other restaurants often include rice along with the dish. Food came out quickly. The flavors of our dishes were pretty good. However, I was a bit underwhelmed by the Eggplant with Spicy Sauce, which turned out to be mostly mushrooms, onions, and bell peppers with only a few pieces of eggplant. We did quite like the taste of the yellow curry though, and I've also enjoyed their green curry when having it in the past.

The most poorly done pineapple fried rice in the Bay Area. Three pieces of prawn no pineapples no cashews . Portions aren't enough for three order more . They poor half cups and don't close the lid in a sanitary manner . I will never order from here again . Poor sizes for The price on this side of the bay or just no integrity .

This place was recommended through a friend, to say the least I was very impressed with the quality of the food as well as the alcoholic beverages. The service my table received was good which made the experience here a 10/10 for me.

Incredible service. Everyone was super nice. I'm a sucker for Drunken Noodles and this was a home run. Don't leave without getting the mango sticky rice!

Best pad thai and khao soi that my friends and I have been to, and we LOVE thai food. also THE best thai iced teas in the bay.

Most delicious khao soi and thai ice tea i have ever tried and i have tried a lot of thai ice teas. Kind service and cute outside seating. Reasonably priced.

Our family favorite. Friendly service;-) Soup is great! Noodles are great! Curry is great! Veggie and carnivore options. I recommend drinking /eating a young coconut. Choice of comfortable indoor or out-front seating.

Great service and really good food. Takeout always a smooth option. Take my daughter here every couple of weeks and they always deliver excellence!!

Overall: Solid. One element of each dish was slightly over-cooked and/or missing. Would get them both again to give them another shot. Lemongrass Chicken (3/5): Really good flavor. Chicken slightly over-cooked, making it chewy. Pad See Ew (3/5): Same as above. Good flavor, noodles a bit over-cooked. Lacking adequate sauce.

Excellent food, especially the pad see ew, tom kha kai soup. Also, wonderful service.

My husband and I were actually supposed to eat somewhere else, but we stumbled upon this restaurant instead! The cocktails we ordered were very tasty and refreshing. Since I have a peanut allergy, our server was very kind and was able to accommodate me by ensuring peanuts on the Pad Thai would be on the side. When it came to the Satay Chicken, the chicken itself had so much flavor that I was ok with being unable to have the peanut sauce. It paired really well with the cucumber salad it was served with. I really don't think this place deserves anything below 4-5 stars. It's a bit on the pricier side, but the portions are generous and you truly get what you pay for. I'd love to come again and try the other items on their menu.

Great prices, great food. Enjoying the ambience and friendly staff. Will eat here again :)

Delicious spicy noodles, Thai tea, and my absolute fave...the coconut sticky rice and mango

We've be going to Thaiphoon for years, but we're disappointed after ordering takeout, the portions were really small, the $11.50 roti only had one small pancake. Maybe it's better to eat at the restaurant where they might provide bigger portions.

I've ordered here a few times for delivery and thought this place was just OK each time. Here's what we got recently: Yellow curry with chicken and potatoes: flavor is pretty good. I was not super impressed with the chicken though since the pieces were quite dry. I liked the potatoes! Pad see ew with chicken: same problem, chicken breast was pretty dry. Flavor is decent although not the best pad see ew I've had. Vegetable stir fry: ugh this dish was $14 and they barely gave you anything. It was also mostly string beans and bean sprouts (I hate bean sprouts). This was absolutely not worth it! Beef with basil: beef was tough again and I thought the flavor was just OK. I find tough beef especially difficult to eat.

Went here for Father's Day. Food, service and ambiance was fantastic. We also had won ton soup and fresh rolls which were great.

Definitely love this place! Great service! Love the food! Food is fresh! Gotta try the chicken wings! They melt in your mouth. Yummy!

The service was great and the food is mediocre for Thai food. The shrimp pad Thai was sweet and the noodles were thin like angel hair which I am not used to. I liked my crispy tofu with cashews and the mango sticky rice was good. I really enjoyed the tapioca pudding for dessert.

I came here for a work dinner and we all were blown away. The service was fast and friendly. We were able to be seated right away. The interior had a cool vibe. Everyone absolutely loved their food choices. The drink menu included a variety or beer, wine and cocktails. I will definitely be eating here in the future!

Fantastic COVID-19 outdoor patio dining experience! And the food was pretty incredible! This long awaited planned meal did not disappoint as portions were generous, full bar and really good value for the price. We will be back really soon to this dog friendly patio!

Based on the dishes that I ordered, I would give this place a 3.5 stars. The service is good, and they are really accommodating for vegetarians where they will try to make any dish vegetarian. I got the Singapore Noodles with tofu instead of meat. I ordered the noodles because it said it was spicy. It had a very slight kick, but it's not spicy in my standards. But then again, I have a high tolerance for spice. The noodles themselves were interesting, super thin, and held the flavor of the whole dish. The tofu however couldn't, but I wouldn't say anything for that because the dish wasn't meant to have tofu here. I also got Thai tea, which was pretty good, but since they added so much ice, my drink became watered down by the time I drank half. This is a good place to go to for Thai in downtown Palo Alto, at least the best one in this area. It is a bit pricy, and the food isn't amazing, but I can see myself coming back and trying their other dishes!

Impromptu Thai food is the best way to satiate that Thai food craving and Thaiphoon definitely hit the mark! We ordered through doordash and our meal came very quickly. #Fried egg rolls (veggie) -- These were delicious! They were still hot and crispy when we received them, and the sweet and spicy sauce was perfect. #Green papaya salad -- comes with a decent amount of papaya salad and 3 huge shrimp. Very tasty! #Pad Thai noodles -- your classic pad Thai. Nothing crazy special. Flavors were what you'd expect and the noods were the perfect springy texture. #Panang tofu curry -- delicious and creamy! Definitely a hit. They give a lot of tofu, which is nice. All in all a solid Thai food experience for those nights you have that craving. Will definitely be ordering from them again!

This has become our go-to Thai spot! We love anything with Thai basil! The service is great, everyone was so kind & accommodating! The red curry with basil is my favorite.

Food was pretty decent but wasn't anything special. We ordered some drunken noodles and the chicken basil which was overall satisfactory. I wouldn't say it is the best food but can satisfy that Thai food craving. However, it is on the pricier side but also you're in Palo Alto so the price point fits the area. They had bottles of wine that you could order for the table at a wide range of price points. The place had outdoor seating for COVID and had an overall lively atmosphere.

A good thai restaurant for group/ doggy-sitting outings. Came with a group of 8 for an inaugural roomies dinner and for a quick lunch date, and was fairly happy with the food/ experience. The GOOD: - They have outdoor seating and allow for dogs - Solid thai menu with average palo alto pricing and portions ( average noodle dish ~ 11.95) RECOMMENDATIONS: Their lettuce wrap with chicken appetizer was a highlight and very worth the money! I ordered a Pad See Ew/ Pad Kee Mao dish both times I went and was not disappointed. The MEH: - Flies everywhere outside.. Couldn't take a bite without squatting one away - It took about 45 minutes for the first of our group's order to come. While we enjoyed each other's company lol, hangriness sucks. - Parking can be a bit tough if the next door public parking lot is filled.

What a wonderful place. Food is amazing. Service is so courteous and thoughtful. I always have amazing time when I come here. It a romantic date or a family dinner, Thaiphoon is always a great place to spend an evening and have a delicious meal. My friend and I are vegetarians and they are also very happy to accommodate us in our needs. Cannot recommend this place enough.

3.5 STARS I never heard of Thaipoon so I was surprised to find it packed on the summer nights I've passed by, and then I saw a banner hanging outside "Voted Best Thai Restaurant" by Palo Alto Weekly's Best of...for several years in a row now. Immediately, I yelped Thaiphoon. *GASPS* Three stars?! Ok, this can mean several things: (1) Good food and terrible service (like many Asian restaurants). (2) Palo Altons have bad taste. (3) Haters. There's only one way to find out: Go for myself. After several visits, I can see why Thaiphoon has 3 stars. *On an authenticity standpoint, it's VERY Americanized - "spicy" = "mild", "Thai spicy" doesn't exist here. And, they serve sambal for hot sauce which isn't very hot. *The menu is really a hit or miss, and it may take several visits to find out what they do well. *Service is sloooooooooooow for Asian restaurant standards. BUT.... *The staff is super nice and cordial. They're not attentive but once you flag them down, my interactions with them have been always been positive. *FULL BAR!!!! Their top shelf cocktails are HELLA cheap! I'm talking Grey Goose Lychee Martinis for $7, y'all: http://bit.ly/2Ey7xyB! At Nobu down the block, martinis run about $20. The cocktails aren't made very well at Thaiphoon but for $7, I can overlook it. *I noticed many people saying that Thaiphoon is expensive but I find that their prices very fair for Downtown PA standards. Our bill has always been less than $50 pp (after 20% tip) and that's with booze and plenty of leftovers. *NO MSG. It's stated on their door, and they mean it. *They have a very cute front patio that's semi-covered with heat lamps and dog-friendly: http://bit.ly/2AQabxm. Ok, let's talk food. So far, I've tried the following (fav to least fav): *House Fried Rice w/ roasted duck ($12.50): http://bit.ly/2qUEZ0v *Roasted Duck Curry ($12.95): http://bit.ly/2D5ap9Z *Green Curry w/ roasted duck ($12.95): http://bit.ly/2D4z2TG *Prawns w/ basil ($14.50): http://bit.ly/2DkHJGN *Pad Thai w/ shrimp ($12.95): http://bit.ly/2D3xwlc *Fried Banana w/ coconut ice cream ($6.50): http://bit.ly/2qXhaFa *BBQ Baby Back Ribs, hoisin-honey ($12.50): http://bit.ly/2CThLZZ *"Shaken'" Beef, seared NY steak ($14.50): http://bit.ly/2mrYJ73 *Leg of Lamb w/ Thai basil ($14.50): http://bit.ly/2qX3eLm Stick with their house fried rice (nice caramelization from the heat of the wok), curries (yummy savory sweetness) and pad thai (good chew, not overly oily). For protein choices, stick with the roasted duck (crisp skin, rich, and delicious) and shrimp (fresh, firm bite). Avoid their pork, lamb, and beef. For some reason, they just can't properly cook these proteins and they end up super chewy. For dessert, the fried banana spring rolls (crisp and not greasy) and coconut ice cream are decent. Thaiphoon is in no way a destination restaurant but if you work in the area or are staying at the nearby The Epiphany/Nobu Hotel and looking for a decent, Americanized Thai meal with cheap booze, Thaiphoon is a fine option. Or, if you're like me...go to certain restaurants because of their dog-friendly outdoor seating and full bar, then Thaiphoon may exceed your expectations (given their low rating). Hey, you just may even see Mark Zuckerberg here: http://bit.ly/2D2N5sJ (it's Jess C.'s older review but you never know).