The 404 Hotel

Hotel · Music Row

The 404 Hotel

Hotel · Music Row

5

404 12th Ave S A, Nashville, TN 37203

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The 404 Hotel by Ron Manville
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The 404 Hotel by Courtesy The 404 Hotel
The 404 Hotel by Ron Manville
The 404 Hotel by Ron Manville
The 404 Hotel by Photo courtesy of The 404 Hotel
The 404 Hotel by Ron Manville
The 404 Hotel by Ron Manville
The 404 Hotel by Ron Manville
The 404 Hotel by Ron Manville
The 404 Hotel by Photo courtesy of The 404 Hotel
The 404 Hotel by
The 404 Hotel by Ron Manville
The 404 Hotel by Ron Manville
The 404 Hotel by Ron Manville
The 404 Hotel by Courtesy The 404 Hotel
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null
The 404 Hotel by null

Highlights

A sleek 5-room boutique hotel in Nashville's Gulch, with lofts, Nespresso, free parking, keypad entry, plus a trendy shipping container restaurant.  

Featured in Conde Nast Traveler
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404 12th Ave S A, Nashville, TN 37203 Get directions

the404hotel.com

$$$$

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404 12th Ave S A, Nashville, TN 37203 Get directions

+1 615 242 7404
the404hotel.com
The404Hotel

$$$$

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Last updated

Jul 30, 2025

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@afar

"Built in a former auto garage in Nashville’s Gulch neighborhood, this five-room boutique hotel replaces industrial vibes with low-key sophistication:The whitewashed rooms—some with loft-style living spaces—feature high ceilings, custom furniture, and high-end amenities like Sferra linens and Turkish cotton robes, and the subway-tiled baths gleam with vintage taps. There is no front desk, but guests receive a passcode for the entry keypad before arrival, and a concierge service is always on call. Have some down time? A comfortablesitting area is set up with board games and a large sideboard stocked with complimentary refreshments and coffee throughout the day, which makes the 404 the perfect spot for urban explorers who like to come and go as they please. But don’t miss dinner at the 404 Kitchen. Housed in a shipping container and accessed through another keycode doorway, it’s one of the city’s top restaurants."

The Best Hotels in Nashville
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@afar

"Built in a former auto garage in Nashville’s Gulch neighborhood, this five-room boutique hotel replaces industrial vibes with low-key sophistication:The whitewashed rooms—some with loft-style living spaces—feature high ceilings, custom furniture, and high-end amenities like Sferra linens and Turkish cotton robes, and the subway-tiled baths gleam with vintage taps. There is no front desk, but guests receive a passcode for the entry keypad before arrival, and a concierge service is always on call. Have some down time? A comfortablesitting area is set up with board games and a large sideboard stocked with complimentary refreshments and coffee throughout the day, which makes the 404 the perfect spot for urban explorers who like to come and go as they please. But don’t miss dinner at the 404 Kitchen. Housed in a shipping container and accessed through another keycode doorway, it’s one of the city’s top restaurants."

The Best Restaurants in Nashville
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@goop

"In a former mechanic’s garage in the Gulch neighborhood, this five-room gem revolves around Southern hospitality. The vibe—super comfortable but not overbearing as there’s no formal concierge or room service—is more like a well-appointed guest house rather than a traditional hotel. The rooms (some have spiral staircases leading to additional loft spaces) are decked out in Sferra linens, Malin + Goetz toiletries, and Turkish towels; the communal lounge area features vintage furniture and work from local artists. Sister restaurant the 404 Kitchen is just across the street."

The Nashville Guide
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@cntraveler

The 404 Hotel

"How did it strike you on arrival?Billed as an urban hideaway, 404 is both unassuming and private, with no central lobby or public spaces. Nice. What’s the crowd like?You'll rarely see other guests, which makes you wonder just how famous they are. The good stuff: Tell us about your room.Each of the five rooms, while on the smaller side, has its own fun quirks and touches. Local photographer Caroline Allison's mark is in each room, and a Nashville craftsman built each of the beds. The King Suite with Loft is a personal favorite because who doesn't love having their own en-suite spiral staircase? How about the little things, like minibar, or shower goodies. Any of that find its way into your suitcase?One of our favorite minibar finds is beer by Jackalope, Nashville's first (and only) women-owned brewery, located just down the street. #GirlPower Please tell us the bathroom won’t let us down.Barn doors on rails slide to reveal a chic bathroom with Malin + Goetz toiletries. Maybe the most important topic of all: Wi-Fi. What’s the word?Wi-Fi is free and reliable. Room service: Worth it?You can't order to your room, but the hotel's dining outlet, the 404 Kitchen, is located across the street. The James Beard-nominated restaurant, helmed by chef Matt Bolus, also has a downstairs whiskey bar called Gertie’s. Staff: If you could award one a trophy, who gets it, and why?There's no staff, just an invisible concierge on call at all times. In lieu of check-in, you pick a key-pad entry code, which is used to access your room at the time of your choosing. Anything stand out about other services and features? Whether it’s childcare, gyms, spas, even parking—whatever stuck with you.The 404's central locale in the heart of the Gulch makes it desirable for those who want to be in the thick of things. Bottom line: worth it, and why?For those who like the utmost privacy, the 404 is the only choice for you." - Kristin Luna

https://www.cntraveler.com/hotels/nashville/the-404-hotel
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@cntraveler

How to Taste the World's Rarest Whiskeys

"The 404 Whiskey Society in Nashville, TN Chef Matt Bolus of The 404 Kitchen is known for award-winning food that infuses traditional European techniques with local, southern flavors. He has curated one of Nashville's most enviable whiskey lists, and you can easily drop $300 on a single glass on a regular night out. But for his hand-picked barrel selections, you’ve got to join his 404 Whiskey Society. Membership, available to anyone, requires you purchase at least four bottles per year to store in your own private locker at the bar. The private parties, intimate dinners, distiller meet-and-greets, and private tastings of Bolus’ personal barrels are other benefits."

https://www.cntraveler.com/story/how-to-taste-the-worlds-rarest-whiskeys
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RyanL3924

Google
My last email to this place!!||||While I appreciate the $250 credit, I feel this is not acceptable for the environment we were subjected to during our stay at the 404 hotel.   We only stayed here for the duration of our reservation so that we wouldn't have to come out of pocket to stay elsewhere.  Although, I will say, we were very tempted to just leave and eat the cost of another hotel.   The 404 hotel is grossly misrepresented on your website compared to the actual property / amenities.  Our stay was extremely unpleasant, and we were disgusted by the lack of cleanliness and care to this place.  The fact that we couldn't even get a response to fresh towels being replenished or heat being fixed led us to not lodging other complaints as it appeared it would have fallen on deaf ears.||||This hotel was extremely disgusting.  So much so that other members of our party decided to leave early or not stay at all!!!  I've photographed everything, and I'm happy to provide photo examples upon request.  Carpets not cleaned or vacuumed,  Coffee Pot still had old coffee in it from previous stays, Nespresso machine had K cups in it and looked like it hadn't been cleaned EVER.  Filter needing replaced on another appliance on the counter.  No "to-go" coffee cups as pictured on your website or coffee as referenced.  No trash emptied or sheets changed, no fresh towels provided for anyone on our 4 days there.  Heating elements look like they have never been cleaned, rust and dust everywhere.  The keyboard and mouse for the computer look like they've never seen a Clorox wipe.  Stains and marks all over the walls, chairs, and couch that are worn and tattered.  Shower heads that are so covered with mildew they barely work.  Sink fixtures are broken or missing parts.  Toilet handles that must be jiggled to get the toilet to stop running.  There is no weather stripping around the front door, so cold air just blows in continuously.  No mention of the front entrance being the break / storage area for the adjoining restaurant where the workers take their smoke breaks.  Smoke just rolls in through the door with the cold air, so the living room area smells like smoke.  Website shows the front entrance as nice and open with a table and chairs for seating outside. However, this area is full of boxes and supplies for the restaurant and used as their break area.  So unless you want to sit outside with them while they smoke, you can't use it.  No mention of room 2 being used by the adjoining restaurant and hearing the workers / their music at all times of the day and night.  Room 4 backs right up to their restaurant, so you get to hear them prepping for the day as early as 630am through the bedroom wall.   The parking lot isn't actually private, and when other people park there, nothing was done.  We had to figure it out for ourselves on how to get our vehicle in / out due to no mention of having to access the 404 hotel parking lot by entering through another business parking lot which doesn't appear to care if their patrons block our entry / exit.  Pictures on the website reflect nice fixtures / amenities, robes in the bathrooms, ample towels on the beds, you know, they look bright and welcoming.  Unfortunately, they are not a true representation of this place.   Most of the reviews online are from 4-5 years ago, and maybe, at that time, this place was nice and clean and well maintained.  Now, it just appears as if it were forgotten about and given up on.  The lack of cleaning / service to this place is astonishing.||||We stayed in a constant state of COLD and disgust / aggravation while we were here.  We in no way feel the cost of this place was anywhere worth it.  So, before I submit a claim on my credit card for the full amount, I am asking you to do the right thing and issue a refund in full.   As part of the claims process, they are going to ask if I attempted to resolve this with the merchant first, this is that attempt.   I'll add a few photos for your review.

Savannah L

Google
more like the poor 0 poor… most disgusting hotel i’ve ever been to. You can clearly tell the people who “run” this hotel just gave up on it. The rugs in the entry way and “living room” were the most disgusting, dirt filled rugs i’ve ever seen in a hotel. The walls were not clean at all, stains absolutely EVERYWHERE. In room 3 in my bathroom, there was boogers all over the walls. My brother in room 5 had ANTS all in his room (he never had food in there) so obviously there is no care to even have a pest control come. We had asked for towels and heaters etc and nobody ever came to help us but claimed there are people who come clean? This place is not worth your money at all.

PatersonRaised

Google
My friends and i recently stayed a few nights in Nashville’s Gulch neighborhood. We chose a very small but convenient and hip hotel called 404 Hotel. Turns out it was a great choice. The rooms are large with super high ceilings and great beds and bathrooms. There is no front desk and no onsite staff. You access the building and your room with a key code sent with your emailed confirmation. We never saw the housekeeping staff but the rooms were reliably cleaned and the towels and linens changed every day. The hotels parking was right next to the door and was free, making a reasonably priced quality room an even better deal. Highly recommend the 404 for friends or families without young children looking to pass some time in Nashville.

Willie5

Google
Our stay at the 404 was incredible, Its a boutique hotel with just 5 rooms total with all the hotel amenities, You are given a key pad code to get into the hotel and your room which is super convenient rather than having to keep track of a key. The location is great for you to explore The Gulch and the walk to Broadway isn't too far at all. Both areas have tons of bars and restaurant options including lots of shopping. The hotel was very clean and you get access to complimentary snacks, fruit, coffee and tea which came in handy during the day. We stayed in a king bedroom with a loft and it was plenty of room for three people. Overall great service and the hotel manager was very sweet and helpful in directing us with places to go and see in Nashville!

Lk1173

Google
The 404 hotel is a hidden gem in the heart of the gulch. It’s close to all the shopping , restaurants, and tourist attractions. We arrived after midnight and had a hard time finding the hotel, we called kellie and she answered and made sure we got into our room. The staff was very accommodating and helpful throughout our stay. They also provide snacks and water every day which is uncommon. The rooms have a lot of extra touches, like robes, sound machines, etc. The rooms are awesome, quiet , and clean. We will definitely stay here again. The only critiques I have , is that the rooms do not have curtains on the small windows. I am used to sleeping in a pitch black room, and our room was a lot brighter than preferred. I would love if they would add small blinds or curtains. Also, while the room is very quiet, I did get woken up to the sound of the door slamming from people coming In and out of the hotel every night. Overall, no hotel is perfect , and this one comes pretty close. The staff are on the ball and the location and special touches make it a great place it stay!

Kyrsten Bellen

Google
Six of us stayed and took up the entire hotel near the end of October 2024. The hotel is in need of a deep clean and redecoration. Not one of us felt the value was worth the cost.

354wendip

Google
This was a wonderful boutique hotel! The ease of checking-in, to the room, the bathroom was huge and had a Nespresso machine and a mini-fridge with water. The bed was extremely comfortable. The entrance into the hotel has snacks, another Nespresso machine, and fruit. The staff were all extremely accommodating. I will definitely stay here again the next time I am in Nashville. I highly recommend!

Erica Hernandez

Google
The 404 Hotel is in a great location. Super walkable area. Lots of food and bars nearby. The room is super spacious and the loft space was such a cool feature. Having a designated parking spot included in the price is such a huge perk. Check in was simple and secure with the door code. The in room coffee machine is awesome and it was such a nice touch to have almond milk creamer in the hallway along with fruit and snack bars. The hotel manager went above and beyond to accommodate us before, during and after our stay. Would recommend staying here.
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Erica H.

Yelp
The 404 Hotel is in a great location. Super walkable area. Lots of food and bars nearby. The room is super spacious and the loft space was such a cool feature. Having a designated parking spot included in the price is such a huge perk. Check in was simple and secure with the door code. The in room coffee machine is awesome and it was such a nice touch to have almond milk creamer in the hallway along with fruit and snack bars. The hotel manager went above and beyond to accommodate us before, during and after our stay. Would recommend staying here.
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Alison Y.

Yelp
The 404 hotel was a very different hotel experience. It was interesting not having a front desk but it was fun to have the "secret pin" entry codes. Made us feel like we were checking into a secret spy hotel! The rooms were small but very comfy! The ceiling fan was awesome! The mini bar was on point and they had lots of great snacks. Coffee in room and really good toiletries. We also love the in room robes! The location was very convenient, parking was great and the restaurant was yummy. The only issue with the restaurant is that they take reservations for the bar so there is no guarantee you will get a seat at the bar for a quick snack and drink. The only negatives about the 404 is that there were no pastries or fruit left out in sitting area, several people mentioned this perk. There was also a little dried toothpaste in the sink and some stains on the bed when we first arrived to our room. Kinda gross but most likely a cleaning oversight. If you are looking for a small hotel for independent vacationers this is a great place to stay. We may not stay here the next time we visit Nashville but we would stay there again in the future.

Jessie W.

Yelp
Such a stunning, clean hotel! Love the minimalist approach and the loft. The nespresso was a great touch! Hope to stay here again on my next visit.
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Morgan W.

Yelp
I stayed in room 4 and it was a super cool and trendy space with tall ceilings, concrete floors and a massive bed. The bathroom was beautiful and the shower was capable of revival. Honestly I just wanted to move into this room it was so cool. Staff was very nice and accommodating, and it was surprisingly cheaper than staying in any big hotels in the area. The part of Nashville this hotel is in is cute and easy to walk around in. I would definitely recommend trying to get a room here if you're wanting an intimate Nashville experience, it's worth it.
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Melissa M.

Yelp
Everything is well done from style to functionality. This is a true "boutique hotel" experience.
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Alexandra T.

Yelp
Loved this little hotel. I really appreciated the ease of checking in (you just use a door code) and the breakfast treats/snacks provided. I wasn't thrilled that there was no late check-out and you have to call the office to see if they can hold onto luggage (there's limited luggage storage space) BUT I think it's totally worth staying here and much more affordable than the bigger hotels.
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Sarah K.

Yelp
Small 5 room boutique hotel. There is no front desk, they just email you a key code to get into the building and the room. Modern vibe with a Nashville twist. I wanted to live in the bathroom and never leave. There was always fresh pastry and fresh fruit magically waiting in the little lobby in the morning. Also attached to a great little restaurant. Would recommend this place to anyone looking for somewhere ultra cool to stay. Walking distance to restaurants, shopping, and downtown with the right shoes.

Chelsey H.

Yelp
Bad check in experience. It was a downpour and they wouldn't let us park even though there were spaces available and it was past "check out" time for the guests from the previous day. The person I spoke to wasn't friendly. They don't have a front desk so you have to call to check in which is weird. The rooms are nice but it's a pain to get into them.
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Brian H.

Yelp
Excellent stay in every way. Manager Tinsley could not have been more accommodating and despite an epic ice storm, I felt very well looked after. Comfortable and just great.

Melissa H.

Yelp
The 404 was an amazing place to stay. Quiet, comfortable, and a great location. While super discreet, the staff (Kellie!) were super helpful and accommodating. It was so clean and we were so happy there for a very special trip to an amazing city. Highly recommend.

Elley N.

Yelp
Really cool boutique hotel. Attention to detail is on point from the furnishings, technology to the little hand written note with chocolates...ohh and the photography, cocktails, coziness and music venue next door. This place is awesome, I would definitely stay here again next time I visit Nashville.