The Alley

UPDATE: I had a very pleasant exchange with the event coordinator. She acknowledged the need for staff to be more customer first and that equipment was being repaired. I feel that The Alley is on the right track and look forward to our next experience there. OP: We bowled here for an hour and there were several lane breakdowns, one that lasted over 5 minutes. We also had to press the reset multiple times as the pinsetter would drop pins. We asked for more time to finish 4 frames and the cashier stated that she had added all the time she would. I'm not sure if that was her decision or if she wasn't given the authority to compensate for the inconvenience. There were 2 other lanes in use at the time, it wasn't at all busy. The building and the interior seem to show an investment in the experience, a customer first approach.

It is a awesome place to hang out or to go to on a special occasion. I go there when it is a birthday party most of the time. It has a nice arcade. Very clean. A very nice atmosphere. A delicious pizza place and a fun place right when you walk in. They have everything that is fun. Bowling 🎳 and arcades👾🎯

Such a fun place to go! We stopped in visiting from Georgia and are sad it's not closer to us!

Had a great time with the family at The Alley. We spent the better part of an afternoon there letting our grandson play arcade games, eating, and then bowling. Plan on making it a frequent event.

It’s a nice play to go bowling. They’re newer so the facilities are nice. The worst thing remains the prices. Too high to make it a regular occlusion.

I like this bowling alley. It’s in the mall that also has a Planet Fitness. Dalton/Dawson, I’m not sure which is his name but he’s a good dude. Took care of us the way an employee should. Didn’t eat there because I ate at another spot that was next to The Alley before I came to bowl BUT I will be back to place a food and drink order soon.

What a neat place! We really enjoyed our date day here! They have bowling of course but they have lots of games and food and such a beautiful and interesting place!

I've been to many bowling alleys, this is by far the cleanest and nicest facility I have ever set foot in. It has a great arcade and friendly staff. Loved it.

All in all this is a huge improvement from the other bowling place that used to be out in the area ... doing a comparison would give these guys a 5 out of 5 .... significant improvement! But, the reality is, this place is a really good place to go bowling. The lanes are all new and they have some fun variations of bowling games to play that aren't the standard 10 frames of play - see the computer where you enter your names if for the different stuff you can do. They have the standard selection of house balls and of course they rent shoes. If you are going as a couple it is on the spendy side. Shoes and lane for an hour were about $45. Now, you can have more people bowl and that gets the per person price down quickly, so keep that in mind. They other negative is that they did have technical difficulties. The screen didn't work properly and we had to get them to reset it for us. Not the end of the world, but with some of the game variants they offer, you need to be able to see the screen so you know what you need to be doing. In this case, 3 stars isn't a bad review. It's a nice alley and we had a lot of fun checking this place out. Looking forward to returning and bringing my gear to give the lanes a thorough testing out.

they need to advertise they close an hour before they say they close because you get here at 8:30 and what do you know? closed.

The girl was very nice but here is what happened. Note, this is a policy review. We arrive, last lane was given to the people in front of us. No issue, we will wait. The girl said another lane would be available in an hour. I said we will get something to eat while we wait but wanted to sign up for the next available. Nope, can't do that. It's considered a reservation and you have to do that online. Ok, I go online to make a reservation.... Nope. It's 1:30 and the next available online reservation is 4pm. So, they don't have a way to arrive and even wait for the next available lane. It would be incredibly easy to make this happen and keep business. We ended up leaving without getting food or bowling. Owner or Manager, you should probably take a look at your policy and see how to implement a waiting list so you don't lose business.

So it is around 8 PM on a Monday night. We have never been here before. We were told after paying 20 dollars that because it is a slow night that we will be closing early tonight in 30 minutes. It says online they close at 9:30 PM??

Everytime i come in here there is always something wrong from the pins not reloading to the balls not coming out this place is not worth it and plus they never have open lanes

Just wanted to say thank you to Abby Neely on 6/19/23 she was so nice and very friendly.. everyone business should have an Abby Neely .. Thank you...

first time bowling there and i went to get something eat the lady was awfully rude go to order my food and she seemed like she didnt wanna be there i said thank you not even a nice reaction or a smile paided my meal i go up there and get when my buzzer goes off opened it and was super small i paid for a drink i didnt get that had horrible service from experience in customer service you need to be respectful to customers and have graditude with each customer she wasnt very respectful everyone else that order after me got their food before me they seemed to have alot more orders should be made in the ordered it was placed she wasnt helpful at all i am very disappointed with my service 12.00 for my meal and didnt the drink i order that lady needs to be fired of needs to learn more manners anytime i come i have horrible service at the food session

Good luck for new visitors, drove an hour away to surprise my girlfriend to bowl.. then to be told that I had to be on a wait list because I should have made reservations, wasted 2 hours waiting for a text back. Alcohol drinks are overpriced. The worker at the bar was rude and was on the phone the whole time. Worst place to go bowl...

Wonderful place! We made reservations prior to going and had no trouble getting in! Everyone was super friendly! It was a great price for 2hrs bowling! Can't wait to go again.

Made reservations online and everything was taken care of when we got there. The place is family oriented and very well themed. They have screens to watch sporting events while you bowl, so no one is bored. They had a great selection of balls and many had a good selection for finger holes. There was more than just bowling. They had a nice cornhole section and a up to date arcade. We spent two hours bowling, had a great time, and I'll be bringing all my friends back!