The Alley Otay Mesa

This place is so beautiful andths staff are chill. It’s a great place to study, hangout/catch up with friends,etc. The drinks are good and I like that you can adjust sweetness and ice levels. They have waffles and basque cheesecakes if you want to snack.

Yummy tea, not overly sweet. Good bang for your buck, if you get no add on's, and average pricing if you do. If you're a jelly fan, they do not skimp here, which was nice. It was a beautiful store with a calm atmosphere. Came specifically for the cheesecake but they didn't have any. I had stopped by around 6 so maybe they ran out :(

Ordered three drinks, Snow Velvet Mango smoothe, Orange Peach Oolong and the Snow Strawberry Smoothie and they were all AMAZING! Me and my mom were curious about this place last time and ordered some teas the first try which they were great, but these three drinks are bangers! I recommend this place 100%.

Was good when they first opened, Boboa was on point, but the past few visits, Boboa became mushy, drinks dont taste the same different every time I order a "favorite " no consistency on your drink tasting the same?? DISAPPOINTING..

First time trying this place and happened to be on my 50th bday. I'm not too much of a matcha connoisseur but what I drank was delish. Also their crème Brule' waffle was yummy. Great atmosphere and staff very courteous.

2nd time here and it's good. Staff is friendly. Customer service is great and the decor inside is super cute. I'm happy you guys are close by. Thank you!

Familiar with this chain from Mira Mesa and recall it being pretty good. Our first experience at this location was great. Tasty drinks and good quality boba, but our second visit we were so disappointed with the texture of the boba. Very hard, so obviously old. Actually had to turn around to get the boba replaced. Staff seemed new and I described the issue and they gladly made me a new drink. I thought, great fantastic customer service. Problem is, they used the same batch of stale boba. Not going back. There are so many quality milk tea/boba places these days, and if you can’t even do the fundamentals, then why are you here?

Wonderful place to relax and have a refreshing drink. The owner and those who work there are very pleasant. Thank you for giving us the privilege to try and test your new mochi topping today!

The drinks are delicious and you can tell the ingredients are good quality. The boba is always fresh! It's so good I order from postmates sometimes!! But the time's that I've gone in, the service was friendly and fast! 10/10 def recommend! I've tried the Ube, crème brule, mango and Vietnamese coffee drinks. All were yummy!

My friend and I visit a different place each week for coffee or brunch. This week was the alley and it was excellent. It was quite the Trek from PB but I highly recommend it. My friend got a matcha drink I'm not sure which one. And I just did a Thai iced cold brew I believe. They were both so delicious. The price is really good I want to say 6 to $7 per drink and it's a good size. Her and I will definitely be back to try more. It was in a shopping center so there was plenty of parking. The Place is spacious And the decor is minimal but nice and modern. Staff is friendly. They have some sweet things for food. But it's just pictures of it I wish they showed it in the display case. If I could actually see it then that would probably make me have gotten something to eat.

The boba here is very good, this is my pocket-pick for quality milk tea. The One star is for their service. I walked in a couple minutes ago with my headphones on listening to something to take my mind off something bad happening in my life. I sat by the door, and unfortunately, i assume,did not hear them calling my order. The store had about 8 customers sitting, no line, and 4 workers idling. Instead of walking over the drink, they called loudly my order for the whole shop to hear. They laughed as i walked up and continued laughing as i got my drink while it was slow. Give grace to people please. This little practical joke was funny at my expense.

Delish boba with a wide selection and friendly staff. Establishment is clean as well.

Came here for the first time with my kids after my cousin's recommendation. The shop is well kept. Pretty decoration. I had their Ube Brown Sugar Boba Creme Brulee Milk. I thought it tasted pretty good. I liked the brown sugar boba. My kids had Ube Milk Tea and Brown Sugar Boba Creme Brulee Milk. The worker at the register was really helpful. She answered my questions and gave recommendations.

Love that it's close by home, down south in Otay Mesa! Always quick to make and delicious. The pink giant tree is beautiful inside!

This was my second time visiting this location and for being brand new they are very consistent and really uphold the quality of service and taste of the drinks! Have also tried the Royal no. 9 milk tea and matcha brown sugar and have to say any drink we have ordered has been super good! I prefer my drinks a little less sweet so 50% is perfect and still super tasty, my favorite has definitely been the strawberry green tea with jelly There is plenty of seating and the space is always clean and super aesthetic, have really been loving this location!

Did a Tuesday run at 10:30 (they open at 10) and was excited to try the place for the fist time. I thought it was just coffee but it's more of a boba place. Because I was looking forward to coffee I chose their crème brûlée cold brew drink. It had a taste of coffee but almost no sweetness at all. I was hoping I would get a good balance of sweetness with the pieces of crème brûlée but that wasn't sweet either. The drink was not exciting as I was hoping for. The place is nice and with a lot of seating in the inside. Also, I wanted to try their cheesecakes and none where available so that was a bummer. Overall it was an okay place and the service was good but nothing that makes me feel I have to go back. The total for 2 boba drinks was about $14 (one size) Food:* Service:*** Ambiance:***

The Alley is a good spot for boba! Location is next to many food/restaurants and shops plus a lot of parking. Great customer service!!

I had been waiting for this place to be built and couldn't wait for it to open. Finally got the chance to try it, and I ordered the ube brown sugar milk tea, and it did not disappoint. The flavor combo of the creamy ube with the rich brown sugar was delicious. I finished the drink before I even made it home! The ambiance inside is also really unique. There's a faux tree that adds a charming and cozy touch to the space, something I haven't seen in other boba spots. Sets this place apart. I will have to come back to try more from their menu. It's great to have a solid, reliable boba shop nearby again!

Ordered the the alley milk tea and got a free no.9. so far the no.9 is ver earthy flavor, would not pick this tea but it's still good. I have yet to try the other. today was their grand opening and it was very nice inside! staff was also super nice and sweet, everyone looked excited. I was told this was the same owners from The Alley back at UTC (which I did not have positive experience both in customer service and drink taste) but this is definitely a great third chance IF the owners are the same so I commend them for the growth.

Their boba is so good. It is served hot, fresh and squishy. Their customer service is on point, the kids are very soft spoken and professional here. The vibes, super chill and plenty of parking outside. I definitely recommend this place for good boba.

Delicious! I stumbled upon this little gem and wow! They have been open about three months according to the owner and wow. The asthmatic is ! The decore is beautiful and very clean. The menus are easy to read and the owners/workers were so kind. 5/5 I wish I had my laptop so i could sit and work! I cannot wait to come in and work. Lots of sitting room, music wasn't loud....i don't think there was any music. Prices are super reasonable given the amount of drink you get.

Great matcha brown sugar boba and taro brown sugar boba. Everything's tasty and aesthetically appealing.

The service is quick and the shop is clean, but nothing special about their boba. There are other boba shops I prefer

So happy they opened in South San Diego. Great service and very Welcoming !!! Had the Iced salted Amazing selection of drinks to satisfy everyone's taste. Had the Vietnamese Iced salted coffee and Chocolate Croffle. Yummy Yummy . Will definitely recommend. Thanks Javi

So happy that we're starting to get some awesome boba spots down south! I've been to Alley in Mira Mesa, where the line is always long and the location is smaller, but still remember enjoying the drinks. This location is a major upgrade in every way! It's absolutely beautiful and spacious. The location in general isn't super busy so you shouldn't have to content with too much. We tried the strawberry smoothie, and caramel brûlée milk tea which has chunks of creme brûlée in it. YUM!!! Both drinks were so delicious! Service was friendly and fast. Definitely going to be a regular here!

My partner and I got 2 different drinks here and mine gave me the runs like I've literally never experienced before in my life. I don't know if the milk had gone bad or the ingredients just weren't fresh anymore but something in my drink made me so sick that just thinking about this place makes me feel uneasy. The service was okay nothing really to write about there. The place was empty and quiet.. now I can see why. I would steer clear of this place. There's much better boba nearby.

The brown sugar boba matcha with one cold foam is so good and the service is always great here.

I love The Alley! This place is not only beautiful but also super spacious--perfect if you're looking for a cozy spot to study or just chill. They've got a wide variety of drinks, from dairy to non-dairy options, and even food, which was a nice surprise. Service was awesome as welI didn't expect them to have cheesecakes, but they do--and they're so good! My go-to drink has to be the Ube Brown Sugar Brûlée Milk--so creamy and flavorful. I also tried their Vietnamese spring rolls, and they hit the spot. I've been here twice already and I can definitely see this becoming my go-to boba spot. No more long drives up north just to get good boba--The Alley has everything I need right here!

The mango drink tasted pretty sour and artificial. The place is kind of in the middle of nowhere too, not too many folks there, but there was a lot of staff to quickly prepare drinks. IDK I'd rather go somewhere else nearby maybe in national city; plenty of other boba options. It feels like a cheap knockoff of Daboba.

I know they have a lot of drinks on the menu, but I came for matcha and was disappointed. Don't go here for matcha! Service was quick but it wasn't busy & the spot was clean. I would go back to try other drinks though

There seems to be a surge in these type of establishments. A few years ago I had to drive atleast 15 miles to get to a place where I could get a decent Boba (I live in the Southbay). My husband loves a good Thai tea Boba and when we first tried this place we were very impressed. I personally think it could use a little more marketing to get the word out of its location, because we go to this shopping center ALL the time but it was not until a friend of mine posted on her social media and I asked that we found the place. I was surprised to find out where it was and we had not seen it. With that said, I suppose because it is so good word of mouth advertising seems to work for them. On our first visit I was surprised to see the vast amount of options they have on their menu. I tried the Brown Sugar Boba Creme Brulee Milk and my husband the Thai Milk Tea, we were both very pleased. They were delicious. So much so that we now visit them a few times a weeks since they are so close to us. The establishment itself is very clean and ambiance is very subtle. The staff is very friendly and polite which is refreshing now a days. The only one thing I'd add is having the menu online. I looked everywhere for one and didn't find one after our first visit. I am sure they are plenty now posted by customers but one that is clear and with prices on their local website would be great. We definitely recommend this Boba place.

The workers are very nice and friendly , such a beautiful place and the drinks are 10/10. The boba is really soft and perfectly made.

The coffee was good and when I first came in it was nice and quiet, one other person working. I read some reviews saying it's a good place to work. But peacefulness didn't last long, around little before 2pm a bunch of people and families came in with crying children running around. If you work remote and are looking for a good place to work, this is not it. I normally drive towards downtown to find a cafe or tea shop to work at, today I didn't want to drive but I should have... The Vietnamese coffee was good though

SO GOOD!! 10/10! I'm really picky with my boba drinks and I have to say The Alley really checks all my boxes. The ube actually tastes like ube! They use good quality A2 organic milk. The boba is soft and fresh. The flavors of the drinks are on point! And the staff are always super nice and welcoming!

Love the fresh fruit in drinks so delicious Our new favorites are the matcha and pineapple, matcha and strawberry also the matcha with mango. Very clean and comfortable to relax and enjoy your beverages. Plenty of parking Clean restroom

Vietnamese Iced Salted Coffee hit the spot! Needed an iced coffee fix after a hot morning walk. Strong Coffee flavor, sweet cream mixed with salt flavor and lots of ice! Menu had a variety of coffees/teas/smoothies/pastries. Service was quick. Place was calming, plenty of seating (surprisingly) and space was also clean and aesthetically pleasing.

HELLO!? I loveeeee this place, honestly its dangerous so have a sweet treat spot so close! Everyone is super nice, service is SUPER quick, they play cute little music and have comfy seating so enjoy the boba as well! I usually get a Thai Tea w/boba but I wanted to try something different from here and it was delicious! It was the perfect mix of boba and coffee LOVE IT!

I got annoyed because lady in front of me took LITERALLY 6 min to order 2 things.. and she kept asking questions.. I kinda made funny remarks whispering.. - "were gonna be here for a while" -"Ill be back take a shower and come back, SHELL STILL WOULDNT KNOW WHAT TO GET" When she finished the cashier with big bold im the owner vibe. Was kinda rude which I dont blame him.. But he took his time to make our drinks which overlapped ..and the people who were behind us got their drinks first. I know it was kinda bad to talk funny about slow people but he retaliated to me.. his customers.. hopefully he didnt spike my drink or spit on it..

Love it!! The surroundings, the people and my new study spot! Perfect for quick coffee break.

Place is awesome. Drinks are excellent. Don't let the 1 star reviews fool you. The 1 star reviewers seem like entitled punks anyways. Totally not the stores fault.

Very cute interior, adorable decor. Fast ordering on kiosk and drink came out fast. Very tasty and nice servers. Got the passion green special drink and the jasmine green milk tea. Very good

Great customer service / friendly staff. Consistently good drinks. Great location. Now I don't have to drive up to Clairemont to get my Alley fix

Where to even start? Words cannot describe the phenomenal experience I shared with my friends when visiting this location's Alley for the first time. It was so good I got 5 drinks and it exceeded my every expectation considering I've been to many boba spots in San Diego. And that isn't all. The interior of the shop is very unique and fascinating. The workers expressed amazing customer service and made sure I left with a smile on my face. If I could give 6/5 stars I would. I will be sure to come again.

Service was terrible!!! I've never felt so disappointed and disrespected by an old lady and a young kid who happened to work at this place. The workers had no common sense and just left my drinks out for hours. They suggested throwing my drink out since it's no good cause it was left sitting on the counter which it didn't occur to them to put my drinks in the fridge in the meantime or have the decency to reach out to me about my drinks. By the way, I tried calling. No one ever picks up my calls whenever I try calling. Instead, they wanted me to buy another drink while they tossed my drinks in front of me. That's insane! This place is fairly new. I think It's worth the drive up to Daboba ( next exit up) and get quality service and drinks instead of this mediocre place. It's not rocket science to make a boba drink. These workers have no consideration for their customers and don't possess customer service skills at all.

Friendly staff, chill vibe, and delicious drinks. Gonna make this place part of the weekly routine.

Love beautiful place nice and friendly staff good drinks during the week it's nice and tranquil weekend its busy either way worth thr wait

Loved the Thai Tea boba and the interior is real pretty. Not very busy it's a hidden gem.

The drinks here are delicious, always keeping the quality better than other places. The staff is very friendly. Very clean, the place is beautifully decorated.

I love seeing more boba shops down south! The decor is beautiful and the service was great! The staff were very nice and we didn't wait too long for our drinks and the croffle. The Assam milk tea had a good balance of sweetness. The Ube Creme Brûlée was very sweet in contrast. Overall, I would come back again to try other drinks!

Boba drinks here is the bomb!!! Tastes really good and will recommend to others! Boba lovers will love this place!

Love Brown sugar with pudding!! Their tea is strong flavor that i love. Services are excellent!! Must try

Glad to see The Alley made its way to the South Bay! Drink prices were reasonable and very tasty. This location has ample seating and parking.

I am so excited to try this new boba location. The flavors are amazing and the Original Purple Rice Yogurt is my favorite! My mom loved the Strawberry Green Tea with Jelly. I will bring my daughter back this weekend for the Grand Opening!

Not sure why there's jelly inside the "yogurt purple sticky rice" it adds a slightly sour taste making the sweet drink taste weird.. also I was unaware there is an egg pudding replacement for cream brulee for "brown sugar milk crème brûlée boba" Doesn't make any sense since that's not specified in the menu/name of drinks/or added on by customer. I've tried various The Alley locations before and this is not it.

Very nice and helped me pick out something from the menu and didn't make me feel bad for taking a little time to choose :)

Came in on 5/25 and the girl at the register didn't even acknowledge me and my friends. Instead she just looked at us with an annoyed look and said there was no more boba (which is fine considering it was 8:45 and they close at 9:30) but what was rude was how she didn't even ask us what we wanted to order, she just stared at us waiting with a visibly annoyed look on her face.. so me and my friends just awkwardly said our order. Maybe she needs more customer service training or not work register at all since it creates a bad look for customers.

Great ambiance, clean aesthetic, and quality drinks! The service is quick as well. I always loved this chain of boba drinks.