앰배서더 서울 - 풀만 호텔

We had a great time celebrating ***** New Year. The room was clean and comfortable, with an awesome view of Namsan Tower. The indoor swimming pool was decent but too small and crowded. The executive room privilege was nice, especially during happy hour. However, the breakfast in the executive lounge was average, as there weren’t many options compared to other hotel buffets

Service was amazing, warmly greeted by all the staff! No issue with cleanliness other than a weird smell in the bathroom but the cleaners attended to it quickly. We were lucky to get a good view from our room, and lucky to experience snow during my stay there. Food and desserts were perfect. They had a cash currency exchange machine at the lobby that couldn’t accept overseas cards. Location wise, its 15mins walk to the station, Airport express stops directly at this hotel. Just pay to the driver. Really convenient for this one, about 1hr30mins to Incheon Airport.

Great service and nice stay by pullman. The front desk ellie is very helpful. Thanks for the hospitality pullman. The room was clean and looked very new. Location is good near gwanjang market. I will consider this hotel again on my next korea visit

The location is just ok. The subway station line 2- Dongguk University is a 5 to 7 minutes walk from the hotel. ||There are no nearby restaurants around and you need to do a bit of walking to get to the nearest restaurant.||The staff are helpful from the concierge to the front desk personnel.||Access to the lounge is a great option as you can have breakfast, afternoon tea and happy hour. The happy hour food options are quite good too.||They have a smart tv so you can access youtube and netflix, even casting your streaming app from your phone. ||It is just quite difficult to control|the room temperature like what I have also noted from other reviewers.

“Once you check in, you won’t even need to go out. “ 🙂‍↔️🙌one of the best pools in the world ❤️좋아해요 I strongly recommend the swimming pools—some of the best in the world! 🌍 I will definitely come back for the pools and the exceptional service. You need to experience it for yourself. 😘🇰🇷 The staff truly take great care of their customers, which is reflected in every detail of the hotel. From the scent and décor to the people, everything showcases the hotel’s high standards. ♥️ plus restaurants and great facilities, that we call holidays 💯🙌☺️ #foodielifenini

First, After we checked in was that pillows in this hotel were so fluffy that my husband was very satisfied as soon as he entered the room. But, I usually used low pillows and told the front desk, and they quickly delivered low pillows to my room! Thanks to this, my husband and I were able to get a satisfactory night's sleep. |And when I asked the front desk if it was possible to use a microwave for our daughter's baby food, I was so grateful that they helped me use it very kindly. |It was a very satisfying stay because it's been a long time since I've visited a hotel where employees provide services to customers quickly and kindly.

We stayed for a week in Pullman Seoul and in. general we would come again. Rooms and beds very comfy and clean, service/staff very helpful and very friendly.A few points we noticed that can be improved:1. More explanations overall with a few examples:- We had Lounge access but no one told us there's actually food there in the evening. We found out 2 days in.- Pools and Sauna don't seem to be included for everyone and even though we had it included we could not use the pool because swimming caps are mandatory and they do not provide some. It would be the most basic thing to eother remove this rule or simply provide swimming caps.- In the Sauna there are no big towels which can be very confusing for non local guests. Slippers were also not provided (at least to us, but I did see people that had some) 2. Food in Lounge: theres a lot of choices but I was sad there are not as many local options especially for breakfast. 3. Lounge closing times: starting to be as noisy as possible and blasting all lounge the lights to maximum is not a way to remove your guests from a lounge when it closes. It made us feel completely unwelcome. Also we couldn't even take our unfinished last drinks to the room which was literally next door to the lounge. Be a bit. more. flexible and. judt. let the guests do that and then have housekeeping pick up the glass next morning?These are just minor things overall, but we did notice them and other guests as well. Especially shower caps and lounge kick out were highly discussed topics among multiple guests we met.However as said overall this was still a 5 star worthy experience and we would still come again tonsee. if the tiny topics we raised were fixed and to enjoy this beautiful hotel again.

The Club Lounge at Pullman hotel was a highlight of my stay. With a fantastic selection of snacks, drinks, and evening cocktails, the lounge offered a peaceful escape. The staff was friendly and attentive, and the views were stunning. Highly recommend it for an elevated hotel experience!