S. LPP
Google
I feel compelled to warn others about this place, specifically Raymond Leong. I contacted them to book a private lunch for 10 pax. They requested a 50% deposit via PayNow to confirm which is fair BUT when I asked for a simple invoice before making payment (a standard and reasonable request in any proper F&B or event setting, especially in an era of rising scams), I was met with arrogance, condescension, and refusal to cooperate.
Instead of issuing a basic invoice, I was told, “When you go to a restaurant, you make payment then get a receipt!!”. A completely inaccurate comparison. Invoices and receipts serve two different purposes. Before getting defensive, I suggest learning basic business terms.
He later replied with: “Don’t waste my time. I suggest you drop the booking.” wow.
That sums it up:
❌ Zero professionalism
❌ Zero customer service
❌ No accountability
❌ No flexibility
❌ No understanding of standard booking practices
❌ Poor communication etiquette
❌ Disrespectful attitude toward paying customers
❌ Operates without transparency
If this is how they treat potential customers before payment, I can’t imagine how they handle actual service.
Screenshots of the full WhatsApp conversation are attached. If you value professionalism, transparency, and basic respect then steer clear at all cost. I respect my boundaries and he definitely crossed many. There are far far far better-run private dining options in Singapore.
