Chelsea B.
Google
As an apartment locator, I’ve worked with dozens of properties over the years, and timely payment for referrals is typically a standard practice—especially when all expected referral measures were upheld by both my client and myself. Unfortunately, my experience with this community has been disappointing.
My client moved in on February 28, and I was assured by the on-site team that a referral check would be issued within 30 days. As of June 9, I have yet to receive payment—or even a meaningful update. Repeated attempts to follow up with both the property manager and accounts department have been ignored.
For fellow locators: be cautious when referring clients here, as communication has been nearly nonexistent post-move-in. A simple update or acknowledgement would have gone a long way. Professionalism and customer service matter—not just for residents, but for the partners who send them your way.