George E.
Yelp
- Excellent location. Mattress comfortable. (That's the end of the positives.)
- Stayed 5 nights in Suite at full rack rate over holidays. (definitely not worth $300 a night, plus the $18 a night parking rate which, I kid you not, was a block away down a dark alley behind a funeral home)
- cleanliness a problem - black mold on wall right by toilet lid (which doubles as sink counter since there isn't one), chipped paint on walls, broken/chipped items in room, toiletries bolted to wall so you don't steal them, hair on bathroom wall by thin towels
- no storage for clothes aside from a 6 foot long clothes rail (with only 8 hangers on it) - no shelves, no drawers, no hooks for all your winter gear when you come in from a blizzard (seriously, where do you put your wet snowy coat, hat, scarf? on the floor?)
- cheap light bulbs that need to "warm up" to be bright
- earplugs provided on nightstand for a very good reason - if you are a light sleeper, probably not a good option for you - loud from both interior of hotel and from sidewalk restaurant/bar into the evenings
- no outlets by nightstands - seriously?!?!
wonderful, amiable front desk staff but clearly lacking vision/leadership from management
attempted to calmly bring up concerns with hotel management but the only response was that boutique hotels aren't for everyone... for me cleanliness, storage, outlets - all non-negotiable
will stay elsewhere next trip