Max F.
Yelp
Re-downloaded Yelp just to write this review, so hopefully that's telling of this place. Also, go see Andrew H's review in 2014 for similar content - we were honestly surprised at the recent ratings because these raving reviews are not congruent with our experience one bit.
Saw Atlantic Crossing advertising 50% off burgers on Wednesdays, and as my girlfriend and I have lived in the area for a year, we figured it was time to finally check it out tonight.
We went in and liked the dive feel of the place! It was charming in a certain way, and the bartender working was really nice. I imagine it'd be great for an Arsenal or Sounders game. Anyways, we ordered two burgers (shown on menu as $11 each at full-price for just the burger) and a basket of curly fries.
The food took a little while, which was strange because only four or five other groups were in the bar. The burgers came out first, aaaanndddd to say they were underwhelming would be considerate. My girlfriend joked that Walmart patties have better flavor, and there was little toppings to go with a large, bulky bun and a surprisingly small patty. It wasn't a big deal, because we figured that we got a fine deal.
The curly fries came out next, which turned out were french fries as the bartender thought we ordered those instead (she contended that we just said "fries"... which we did, but also with the word "curly" in front). It ended with a "sorry, next time!" which is unfortunate. Alas. The fries were actually the bright spot. I considered giving this review a 2-star because of them! They were crisp, warm, and sizable.
So, we thought we got out alright. Yes, we had some sub-par burgers, and yes, we had ordered curly fries, but, we figured we would get out cheaply and not regret passing up a night at the delicious and kind Rain City Burgers across the street.
I went up to the bar and asked for the check, and noticed that the burgers were not half-priced from the $11 represented on the menu. Being a little peeved at this point, I traced it back to the menu (still $11 on there), and mentioned to the bartender that I believed there was a mistake on my bill. She looked at the check, and goes "Oh, people get this wrong all the time. It says half-off burgers at the bottom of the burger list, but that is misleading. It's actually only 50% off of the Angus burger ($8 at full-price) and then all of the toppings you get on the burger type you choose are full price (bringing up our total to $8.75 on one of the burgers). She laughed and said that she had been trying to explain this to the owner for a while, but it was a common problem and got customer comments all of the time (she also threw in another "Well, now you know for next time!"........ thanks.) Note that this pricing is represented nowhere on the menu - it blatantly just says "1/2 off burgers every Wednesday."
My girlfriend and I left bummed, not because we overspent, but just because we felt scammed. It's one thing to make bad burgers and forget what people ordered, but a whole other thing to design your menu to deceive people into thinking they're getting something they aren't. Shame on you, Atlantic Crossing.
If you're looking for good food and honest people (at the same price, mind you), head across the street to Rain City Burgers. Their burgers are phenomenal and it would feel good to know they're getting your business instead of these guys.