The Baiting House

Really lovely place to stay. Had a pod with a hot tub. Great accommodation. Comfy bed and clean room. Even had a cork screw! |Mid week stay so slightly disappointing menu choice.|Also breakfast didn’t start til 8.30 which was difficult being there in business

We stayed here to celebrate our little wedding and loved it. We stayed in a lodge with a hot tub, it was very homey, very clean and had lovely decor. |The hot tub was very clean and ready to use upon arrival. |The area is very peaceful and quiet which is what we wanted on our stay. |The bar is lovely and the staff were very friendly and informative. |I would love to stay here again in the future!

Rooms are nice and clean, service from staff was excellent very friendly and welcoming. Unfortunately though the WiFi is impossible to get working fully which in this day and age is poor considering no phone signal. Also the breakfast is awful, so for some constructive criticism, sourdough bread is not a breakfast bread especially when it's grilled so much it could be used as a coppers batten, a 2 cm wide bit of back bacon cooked soo much it tasted like plastic.... And where were the beans? I almost wanted to say I didn't want to pay the 15 pound for it but wanted to leave for an event. (for context the table behind ate next to nothing of it and several other guests did not finish especially the sourdough toast, some very underwhelmed guests at breakfast other than us) I would stay again but would skip breakfast and be prepared for no phone service.

Perfect from start to finish. It was my husband and mine first time visiting here and we were not disappointed. Welcoming and friendly staff throughout. We sat outside for drinks and the cheese soufflé and then had the cutest private table for our main meal inside. The food was incredible. Highly recommend and look forward to going back! Suzy

When we walked in asked if we booked a table. I said yes in 45mins, the barman tried to usher us to a table to order drinks from there and I said we wanted to have a drink outside prior to dining.||Asked for a hawkstone larger said it was not on then tried for a mahou off and that was off aswell.||Upon booking a week ago for our 7th year wedding anniversary I asked for a bottle of veuve clicquot, our favourite tipple. Barman bought over a bottle of Nicholas Feuillatte turned up opened, nothing said and just left on the table for us to pour. ||Prior to booking the lady stated there was a reduced menu, totally understandable for a Monday night, but was literally just desserts and starters, give or take a risotto and a pizza,very disappointing.||The cheese soufflé was lovely, we have had this previously before.||During seated at our table we waited for the staff to serve us and all we could hear was giggling behind the bar. When we finished 8:10pm tonight we just wanted to pay and go. No staff around.||So I walked to the bar and paid. Young bar lad was having a pint. Paid with the lady waitress at the bar. She never asked how our foot was or experience ass I would have told them there and then rather leaving this reviews, coming accross as key board warrior!||Been 3 times before, only live down the road at Newnham bridge. Food is very good. But not a great evening or experience tonight at all.

We always have a fantastic stay at the baiting house. Mark is very welcoming and the quality of the food/drink is outstanding. The chicken parfait and beef main were faultless. The lodges with hot tub are tastefully designed, very comfy bed and well equipped. Great brekky the next morning to finish our stay off well. Will always be returning!

We stayed here with another couple and were incredibly disappointed with both the service and the overall experience. We arrived at noon knowing it was too early to check in, but planned to relax in the bar and have lunch. The first pint served was warm and flat. When we asked about lunch, we were told they were fully booked — fair enough — but when we tried to use the WiFi to find somewhere else to eat, we found it only worked for 10 minutes before locking you out for an hour. I asked the manager for a WiFi password so we could look up local options which was refused and he told us to go to Bromyard. His attitude felt quite rude and unhelpful, and we felt unwelcome. My friend also asked to book a table for dinner and was told no, again with the same abruptness. After finding food elsewhere, we returned to check in at 3:30. The room was clean and the shower was good but it lacked privacy — people in the garden could see straight in, and the only option was to close the blackout blinds, leaving the room dark and without natural light. Later that evening, with no food options nearby, I asked the manager if we could order room service for my friend. He replied, “We don’t do room service — there’s only pizzas for guests,” which he hadn’t bothered to mention earlier. If I hadn't have asked we wouldn't have had anything for dinner. It's the first time I've ever stayed at a hotel that wouldn't allow guests a table without prior booking. For £125–£150 a night (without breakfast), the lack of hospitality was shocking. The bed was really uncomfortable, the room hot and stuffy with a heavy winter duvet (in July!), and we barely slept two hours due to the heat and noise. We shared our concerns at checkout and received an apology from a young staff member, but by that point, we were ready to leave. We were out the door by 8:30am to find breakfast elsewhere. Save your money — there are far better places to stay that understand what real hospitality means.

Very disappointing Stayed here with my wife and two other family members. The room was clean and that's about the only good point I observed unfortunately. We live between 2-3 hours away and was looking forward to a night away with some nice food and a few drinks to celebrate my wife's 40th birthday. We were told they had no capacity to cater for us for lunch or dinner as we hadn't booked a table. I've never stayed at a hotel where the guests aren't catered for! They had a large number of tables free throughout our evening there but they didn't want to cater for us. Not even bar snacks. We asked for access to the pub wifi as there was no phone signal there. We wanted to find somewhere else for food and the rather arrogant bartender was reluctant to give us the wifi code! He told us that "we should just go into the town and try other places for food". We definitely weren't made to feel welcome and at this point we hadn't even checked in to our rooms yet. The town was a 20 min drive away and it was a Sunday so we didn't have much of a choice. We had a couple of drinks throughout our evening there, and observed that there was plenty of tables! We could of been served some sort of food at one of those many empty tables. My wife ate a pasta salad she bought with her in the pub garden, whilst I wondered if ordering a take away on deliveroo was my only option, being so far from town. I went to bed that night absolutely starving hungry and would have happily taken a refund on my room and gone home that night. The bed was so uncomfortable too and had sagged badly. Oh and the pint of pale ale I had was warm. Extremely poor customer service, horrible bed, warm beer and I wouldn't want anyone to get their hopes up for a nice stay. Probably the worst night in a hotel I've experienced. I would give zero stars for service but I can't. We also decided not to eat breakfast there as we thought that we should go somewhere nice instead. It could have been a really lovely experience staying there, but unfortunately failed due to some it's staff members.

Best food and service hands down in the area. Always treated like family. Warm, clean, and charming. Lots of locals and dogs in the pub. Food is smart and fresh! Love this place!!!!