Jenni R.
Yelp
Had bunch scheduled for a 8 person group, service was slow.. reservations @9:30 am brunch starts @9:30am... food ready closer to 10/10:15, omelette station and eggs Benedict station ready closer to 11, guy making omelets & eggs Benedict was extremely crabby and un pleasant he was very open to talk about how he's doesn't do this normally and how they were short handed and it was noticeable he didn't want to do it either and was annoyed by each persons ordered!! Unlimited mimosas on the brunch menu, round #1 dumped on the back of one of my guests in her hair, on her coat, down her back, glasses shattered... (accidents happen of course we understand.. but then the exact thing happed to the table
Next to us an hour later hmm, all over guests coat too, more glasses shattering!) first round of mimosas half and half mixture of OJ and champagne DELICIOUS , 2nd round more OJ then champagne, 3 round straight OJ no more champagne your done so much for UNLIMITED!!!
I work and own a local business in the service industry, I treated all of my employees/friends to brunch as we work all day with no official Iunch break, no time to sit down to ever eat a hot meal, this was our Christmas Celebration , we are well aware of how to make
Things work when your short handed , have people sick or don't show for work, you NEVER make people feel bad for coming into your establishment, you put on a smile , suck it up and do the very best u can to give them a GREAT experience, and Kill
Them with kindness!!!! I was also highly disappointed by the missing food items that weren't provided yet advertised on the menu.. no mashed potato bar, no biscuits and gray and a sad attempt at eggs Benedict's. Sorry to say my first visit to Baker House for a wedding celebration was great this Brunch was NOT and for the extreme cost and the service issues and food quality I would NOT recommend or return!!!